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Good to Great. Team 3: Ryan, Gerald, Courtney, Scott, Brandon, Kara, William, Brett . What have we learned?. Level 5 leadership First Who… Then What Confront the Brutal Facts Hedgehog Concept Culture of Discipline Technology Accelerators. Jim Koch. A Level 5 Leader.
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Good to Great Team 3: Ryan, Gerald, Courtney, Scott, Brandon, Kara, William, Brett
What have we learned? • Level 5 leadership • First Who… Then What • Confront the Brutal Facts • Hedgehog Concept • Culture of Discipline • Technology Accelerators
Jim Koch A Level 5 Leader
Humility + Will = Level 5 Leader • Looks more like a brewmaster than a corporate type • Had the will and passion to serve Americans real beer • Started brewery with only a handful of people in 1984 and sold his beer in person bar-to-bar
Setting up Successors for Success • Jim Koch • Founder and brewmaster and CEO untill 2001 • Currently Chairman and Clerk • Martin Roper • CEO since 2001 • Started working in the brewery in 1994 • Helped increase revenues 20% in 2006
Mirror-Window • Won an award for Lifetime Achievement • Gave credit to others • Koch emphasized the award recognized the achievements of the entire craft (real) beer movement, not just one man alone
Unwavering Resolve • Even in the face of economic downturn, Boston beer company stayed ahead of the curve and turned a profit • Instead of lowering costs, he stayed true to what they do.....Real beer
First Who, Then What • People are not your most important asset, the RIGHT PEOPLE are. • Boston Beer employed 350 people who shared the common passion for bringing great beers to beer lovers everywhere • The RIGHT PEOPLE want to be apart of something great. • Employees are passionate about beer and enjoy coming to work everyday • The RIGHT PEOPLE love what they do largely because they love who they do it with.
The RIGHT PEOPLE transform personal ambition into ambition for the company. • Hard-working, quality people are taught about the company and its industry as well as its beer and the brewing process. Each employee is taught how to taste and appreciate beer. • The guidance for strategy lies in group discussions and shared insight from employees • Boston Beer looks for quality, growth, respect for others, and open-mindedness when looking for the RIGHT PEOPLE • Believes in the value of the individual both inside and outside the company • Establishes that everyone has a valuable contribution to the company
Sam Adams • What are Sam Adams brutal facts?? • Much smaller of a company than Inbev and MillerCoors • Miller Brewing Company and Coors Brewing Company are now MillerCoors
BUT Sam Adams is the largest amongst all the independent breweries • Independent Brewery- • A company that makes and sells beer, especially one that has only one factory, or only a small number of factories, and that sells beers to any bar, restaurant etc.
The Small Luxury of Sam AdamsQuote 1 • “Boston Beer has already raised prices around 5 percent this year, which still doesn't cover growing costs. And because Boston Beer is more dependent on restaurant sales than cheaper beers--30 to 40 percent of its sales are at bars and restaurants”
The Small Luxury of Sam AdamsQuote 2 • Too big? If Boston Beer keeps expanding at current rates, the company's biggest problem may soon be not sales but image. A craft brewer is defined as one making fewer than 2 million barrels a year. Last year, Boston Beer produced 1.8 million. Since InBev's purchase of Anheuser-Busch earlier this year made Boston Beer the largest American-owned brewer, Koch has promoted the notion that Sam Adams is still very, very small. By the numbers, Boston Beer is relatively small, with less than a 1 percent share of the domestic market.
Hedgehog Concept • Kiss- Keep it simple stupid. Be good at one big thing. • Three circles- what you can you be the best at? What can you make money off of? What are you passionate about? • Boston beers economic denominator wasn’t selling the largest quantity but a higher profit margin on better tasting beer
You can’t produce passion, it builds over time. Sam Adams employees become infused in the beer culture leading to greater product development. • Boston Beer created a beer for those wanting flavor and quality • Sam Adams realized it was going to be the best at brewing affordable higher quality beers rather than trying to compete with advertising giants pitching various brands of cheaper beer
A Culture of Discipline • Good-to-Great Matrix of Creative Discipline • 1. Build a culture around the idea of freedom and responsibility • 2. Fill that culture with self disciplined people • 3. Don’t confuse with tyranny • 4. Hold fast to Hedgehog concept
Technology Accelerators • Website • World of Beer • Beer Styles • Brewery Tour • Beer Encyclopedia • Food and Beer • Inviting Design • Fun appearance • Interactive • Made for browsing
Ingredients Craft Beers Measures Brewing Tasting Styles Beer Encyclopedia
E-Store • Wearable • Clothing and Accessories • Barware • Glassware and Essentials • Specialty • Special Shirts, Standees, and Glasses
Conclusion • Jim Koch • A Level 5 Leader • Started brewery with only a handful of people in 1984 and sold his beer in person bar-to-bar • Won an award for Lifetime Achievement • Gave credit to others • First Who, Then What • Boston Beer employed 350 people who shared the common passion for bringing great beers to beer lovers everywhere • A Culture of Discipline • Good-to-Great Matrix of Creative Discipline • Hedgehog Concept • Boston beers economic denominator wasn’t selling the largest quantity but a higher profit margin on better tasting beer • Technology Accelerators • Website • Beer Encyclopedia • E-Store