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Welcome. Introductions The change prerogative Awareness Simplicity Flexibility Transport – TeDiuM? Corporate solutions So what is this thing called Telework? Building a programme Remote Teams Work life balance The Home Office Telecentres Community Fringe Media. The impacts.
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Welcome • Introductions • The change prerogative • Awareness • Simplicity • Flexibility • Transport – TeDiuM? • Corporate solutions • So what is this thing called Telework? • Building a programme • Remote Teams • Work life balance • The Home Office • Telecentres • Community • Fringe Media
The impacts • In 2008, 400 disasters affected 200 million people killing 16,000 and displacing c. 50 million. • Hydrometeorological change will continue to increase due to climate change • Climate-related natural disasters drove 20 million from their homes in 2008, nearly 4 times as many as were displaced by conlict – UN report (excluding earthquakes) • And let’s not think about Fires …
That sinking feeling • 80% of Australians live by the sea • Over 700,000 homes already at or below sea level? • 80 cm rise in sea level by 2100, according to Intergovernmental Panel on Climate Change
NZ Herald 4 March 2010 – Pauline Stacey carrying her bike c. 2km to keep it out of salt water – a king tide affected the cycle way for three hours every high tide. There’s a six-lane motorway through the fence on the left… (High pressure weather so no storm surge …)
Peak Oil scenarios • CSIRO in Australia forecast, in July 2008, a jump to $8 a litre. • A spokesperson for Engineers for Social Responsibility said (in October 2008) that a conservative estimate of a 4% annual decline in oil supply raises the prospect of a 12% contraction in the economy over 15 years. • Work in Portland, Oregon suggests three scenarios: • A. Oil drains away gradually: 50% is still available in 20 years – volatile prices and demand fluctuating with the price. • B. Sudden disruption in supply that could last for months or years, i.e. prolonged state or emergency. Society would cope but with significant disruption; • C. Impact of peak oil becomes so great that multiple global systems, financial, currency, trade all fail, Governments are forced to concentrate on basic human needs and are overwhelmed. • Portland aims to cut absolute use of all fuels by 50% within 25 years.
How will we respond? • Blinkers • But we can’t pretend that nothing is happening: If change within is slower than change without we have a problem • Sticking plaster • Treating the symptoms with increasingly inappropriate traditional responses • Babies and Bath water • And by the time we’ve changed, the world has changed again
Rethinking transport • Too much traffic • Maintaining our communities • The “tyranny of distance” • Maybe we only have one problem… • Should we rely on transport for everything?
What would a Martian think? In a country that has been moaning about low productivity and searching for new ways to increase it, the single most anti-productive thing we do is to ship millions of workers back and forth across the landscape every morning -- Alvin Toffler
Reduced travel and emissions • A 10% reduction in traffic can mean a 1% growth in economic productivity – IBM • 20% of commuters teleworking 2.5 days a week is a 10% reduction in the number of commuters in the traffic network • Road Transportation Emerges as Key Driver of Warming – NASA http://www.giss.nasa.gov/research/news/20100218a/
A calculation • 20% of 100 staff, at home 2.5 days a week: • Saves 5000 trips (62,500 km) • Saves 10,938 litres of fuel • Eliminates 25,134 kg CO2 and 1414 kg other emissions • Saves 3000 hours
What is ‘Normal’? • Building roads when fuel is becoming scarcer? • Building public transport for people who’d rather not travel at all? • Building cycle ways for commuters who’ve never ridden a bike before? • We can’t solve problems with the thinking that created them – paraphrasing Einstein
What is ‘Smart’? • Smart business people do not try to accommodate problems • They seek to eliminate them at source, wherever possible • Smart planners should seek todo the same
Two concepts: • Transport is a “derived need” • It is derived from the way we live and work • TeDiuM: an oxymoron? • As the way we work changes so too will our need for travel and transport • And we need “structural flexibility” • Is there an alternative? • In urban and rural settings • Urban / suburban / peri-urban planning is critical • And so is “telework” • Remove the Need and provide Flexibility
Planning beyond Travel • TDM is not the answer – it is normally only supply and modal shift • BODs, RODs, and TODs are not the real goal, they assume travel • We need LODs with work, shopping, entertainment, LIFE within easy walk, or at least on-line • There are many alternatives to consider
Towards smarter ‘travel’ • We could buy the flashest car • And use the latest alternative fuel • But will this really solve our problems?
A new paradigm … • We need to do more to reduce the need for travel • And we need to ensure that the threats we face will not destroy our businesses and communities • In a “white water world” we must be focused and prepared • Focused on the ‘need’ • Prepared with flexible options
A proposal • Eliminate the need for travel, wherever possible • Provide people-power alternatives, where suitable • Offer public transport solutions, where appropriate • Encourage trip sharing, where practical • Build roads, as a last resort • Integrate and interconnect, always
And to make telework part of this: • Capitalise on the opportunities • Make a strategic commitment • Research • Provide information… • …including a PR and marketing campaign • Use any awareness-raising tools available • Provide implementation support • Continuously monitor and fine tune • Foster and maintain political commitment
Telework means … • Whatever you want but, at its base: • Working from a distance • “Achieving our objectives by enabling, supporting and effectively managing the performance of ‘work’ in non-traditional locations” • After all, should work be somewhere we go or something we do? • Is your organisation a smart building or a group of committed people doing things?
What it’s not • Technology? • Enabled not driven • Appropriate solutions • Home offices? • The alternatives • Full-time? • 1.67 days a week but rising
Auckland Regional Council • 66.7% positive; 75% wanted information • Saving 18.25% of commuting trips • Practical trials showed 9.5% trip saving • Provide information and support implementation for employers • What happened next?
Related Auckland research • If only 5% of Auckland’s drivers didn’t use their cars two days a week, we’d: • regain up to 2.8 million hours of lost productivity • save $56.8 million in fuel and car expenses, and • stop 29.7 thousand tonnes of pollution entering the atmosphere per annum
Wellington Regional Council • 77.2% positive; 57% wanted information • Saving 14.9% of commuting trips • Trial demonstrated 6% take-up • Provide co-ordinated PR and marketing campaign for employees • What happened next?
Waitakere City Council • 48% of residents within a specific area thought that they could work from home • 36% did already, saving 7.9% of all commuting trips • 44% said resources would be a great idea and could eliminate a further 13.2% of commuting trips • What happened next?
Telework Australia • Australian Telework Advisory Committee • A national telework awareness initiative: web site, PR, speaking • Over 2000 unique visitors every week
Home Sweet Office Bevis England Telework New Zealand www.telework.co.nz