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CEO, Terrance M. Marks The Pantry, Inc.

CEO, Terrance M. Marks The Pantry, Inc. Debbie Hinely May 4, 2010 BUSM 520. The Pantry, Inc. (PTRY). Founded in 1967 2 nd largest chain in convenience store industry 13,694 employees Majority of convenience stores under Kangaroo Express

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CEO, Terrance M. Marks The Pantry, Inc.

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  1. CEO, Terrance M. Marks The Pantry, Inc. Debbie HinelyMay 4, 2010 BUSM 520

  2. The Pantry, Inc. (PTRY) • Founded in 1967 • 2nd largest chain in convenience store industry • 13,694 employees • Majority of convenience stores under Kangaroo Express • Merchandise, gasoline, ancillary products and services • 229 quick service restaurants • Subway (126) • Quiznos • Hardees • Krystal • Churchs • Dairy Queen • Baskin Robbins • Bojangles • 1,673 stores in 11 states • A Fortune 500 company; ranked 382

  3. PTRY Stock 52-week High $25.97 5/4/10 1:55pm $14.94 52-week Low $12.00 Stock decrease over course of year due to shrinking gasoline margins and tobacco tax which led to decrease sales and profits. The Pantry relies heavily on the supplier, BP, who is responsible for the oil spill in the Gulf of Mexico.

  4. CEO, The Pantry, Inc., Terrance (Terry) M. Marks • Joined the company - September 25, 2009 • Replaced Pete Sodini • Previously employed by Coca-Cola - 1987-2008 • Commutes weekly to and from Atlanta • BA from University of Southern California

  5. CEO, Terry Marks • Experience includes:- Strategic vision - Brand-building expertise - Broad industry knowledge - New product launches - Professional manager - Operating large business - 21 years of experience serving convenience, grocery, mass merchandise & quick serve restaurant industries

  6. Comparison of CEOs

  7. Goals set by Terry Marks for 2010 • Invest in new information systems • Help improve in-store performance • New POS system • Comprehensive on-the-go meal solutions • Breakfast, lunch & snacks • Consumers constrained by budget & time • Convenience retail in unique position to capitalize on time starvation • Refresh the stores • Add 25 new Subways to existing stores • Capital Allocation • Existing stores and private label

  8. Special Challenges for Terry Marks • BP is major supplier of gasoline who is looking at more than $12.5B for clean up of Gulf oil spill plus law suits • Stock prices decreasing today due to lower than expected market expectations • Analysts believe could become target for an acquisition by Couche-Tard, William Blair & Co

  9. Emotional Intelligence U = unknown X = negative √ = positive

  10. What Type of Leader is Terry Marks U = unknown X = negative √ = positive

  11. Level 5 Leadership

  12. 7 Types of Action Logic

  13. Conclusions • Has strong values • has skills to successfully identify market trends • Is a visionary; able to get others on board • Good communicator • Shows empathy • Went to stores to talk to employees • Authoritative as well as an Affiliative Leader • Is an Effective Leader • Is a Strategist

  14. Resources CSP Daily News (April 30, 2010). Citing Websites. In Pantry a Target? Retrieved April 30, 2010, from http://www.cspnet.com/ME2/Audiences/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=6DA515814D634650A609BA7A45E6C002&AudID=7763DA803CBE410A893CD5C4ED7C9205 Dealman (May 3, 2010). Citing Websites. In The Economics of the BP Oil Spill. Retrieved May 4, 2010, from http://www.savings.com/blog/post/Economics-of-the-BP-Oil-Spill.html Grondin, B., Lisanti F. (December 2, 2009). Citing Websites. In The Pantry to Invest in IT, On-the-Go Meals. Retrieved April 28, 2010, from http://www.csnews.com/csn/news/article_display.jsp?vnu_content_id=1004050283 iStockAnalyst (August 27, 2009). Citing Websites. In The Pantry Names Terrance M. Marks to Succeed Peter Sodini as President and Chief Executive Officer. Retrieved April 28, 2010, from http://www.istockanalyst.com/article/viewiStockNews/articleid/3442943 McLane Company (December 4, 2009). Citing Websites. In Focus on the Pantry, Part 2 of 2: Access & Address. Retrieved May 3, 2010, from http://www.mclaneco.com/wps/portal/McLane/PressRoom/?New_WCM_Context=/wps/wcm/connect/McLaneCo/mclaneco/press+room/news/grocery+news/focus+on+the+pantry+part+2+of+2+assess+and+address NewsObserver (March 17, 2010). Citing Websites. In The Pantry Prepares to make Its Food Better. Retrieved April 28, 2010, from http://www.newsobserver.com/2010/03/17/392834/ the-pantry-prepares-to-make-its.html Retail Merchandiser (n.d.). Citing Websites. In The Pantry: True Convenience. Retrieved April 28, 2010, from http://www.retail-merchandiser.com/retail-reports/current/784-the-pantry-true-convenience.html The Pantry, Inc. 2009 Annual Report. Citing Websites. Retrieved April 28, 2010), from http://www.pantry.com Yahoo! Finance (April 28, 2010). Citing Websites. Retrieved April 28, 2010, from http://finance.yahoo.com/q/pr?s=ptry Zid, L. (January 19, 2010). Citing Websites. In Pantry Outlines Opportunities. Retrieved April 30, 2010, from http://www.cspnet.com/ME2/Audiences/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=C530F9C08E9D4343B91D34658DF7208B&AudID=8D2273B133A14EB6903E0EECCBC32777

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