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Citizen-Centric Reporting

Citizen-Centric Reporting. Stephen Marshall Finance Director Syracuse City, Utah. Citizen-Centric Reporting. Program offered by the Association of Government Accountants (AGA). Report designed to give useful information to citizens in a way they can understand.

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Citizen-Centric Reporting

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  1. Citizen-Centric Reporting Stephen Marshall Finance Director Syracuse City, Utah

  2. Citizen-Centric Reporting Program offered by the Association of Government Accountants (AGA). Report designed to give useful information to citizens in a way they can understand. Provide better transparency to our citizenry.

  3. Report Content Guidelines 4-page report criteria: Short, precise, and easy to read for citizens. Page 1 – Strategic Objectives Per capita income Number of government workers Unemployment People and/or firms coming and going

  4. Report Content Guidelines Page 2 – Performance Measures – How are we Doing? Benchmarks on services provided to citizens. Public Safety calls, response time, road conditions, parks and recreation usage, etc. Include Statement about citizen input.

  5. Report Content Guidelines • Page 3 – Financial Measures • What are the costs for servicing citizens and how are those costs paid for? • Current year and prior year comparisons. • Include revenue and cost data for major areas. • Include statement that independent audit was conducted and reference to website for complete information.

  6. Page 4 – Future Challenges/Projects • Include items specific to your community. • Infrastructure items. • Calendar of events – optional. • Ask citizens what they would like to see in the report. Report Content Guidelines

  7. Report Design Guidelines • Visual Appeal & Readability • Physical Layout • Color Scheme • Use of Images & Graphics • Encourage use of pictures and graphics for visual appeal • Use pictures from community

  8. Report Design Guidelines • Type and Fonts • Publishing Software • Distribution of Report • 500 hard copies available at City Hall • Electronic copy available on website • News article in city newsletter • Comment box on utility bill

  9. AGA offers a Certificate of Excellence in Citizen-Centric Reporting at NO COST to entity. • http://www.agacgfm.org/Tools---Resources/Citizen-Centric-Reporting-(CCR).aspx • Judging Guidelines – AGA uses 10 criteria to determine eligibility for award. Award and Recognition

  10. Award and Recognition

  11. Questions? Stephen Marshall, Finance Director smarshall@syracuseut.com (801) 614-9621

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