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International Congress and Convention Association. Working with healthcare association clients Dr Tanju Besler 12 th European ICCRM 22-24 June 2006. iccaworld.com. Why and Which PCO. Tanju BESLER, MD,phD
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International Congress and Convention Association Working with healthcare association clientsDr Tanju Besler 12th European ICCRM 22-24 June 2006 iccaworld.com
Why and Which PCO Tanju BESLER, MD,phD Executive Committee Member, the Turkish society for Enteral Parenteral Clinical Nutrition (KEPAN)
The role of PCO • To ease our life • To handle the organizational problems in ourname • Find sponsors • Known and acceptable reputation with the participant • Creativity in social activities • Being Cost sensitive
Being a PCO • Reliability • Capability – as of background • Level of experience • Power of lobbying – Relations • Being reachable • Being prompt
Decision Basis • Service level – technical, past experience • Pricing – Social Events, Service costs, Accomodation costs • Contribution level to Association • Relations with Sponsor • Approaches – Problem solver/Creator
Decision Basis • In house services • Relations with suppliers • Relations with hotel management and staff • Financial power to support the pre congress expenses • Association management skills
Decision Basis • Presentation skills/Marketing • Budgeting • Follow up reports • Post congress submission of expenses • Transparency • Communication • Promise holding
Decision Basis • Handling the speakers • as of pre congress communication • during the congress • answering the needs-rehearsal • Handling the participants • web site services • smiling/problem solver personal
Decision Basis • Contract details • Costs analysis • Detailed budget • Service details and related guaranties • Hotel and rooming details • Reporting details – dates and contents • Pre congress expenses – meeting & marketing • Penalties
International Congress and Convention Association Thank you! Working with healthcare association clients Dr Tanju BESLER 12th European ICCRM 22-24 June 2006 iccaworld.com