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Overview of Advanced Traveler Information Systems Evaluations

Overview of Advanced Traveler Information Systems Evaluations. Joseph I. Peters, Ph.D. Manager, ITS Program Assessment U.S. Department of Transportation Transportation Research Board 85 th Annual Meeting Session 208 Recent Advances in Advanced Traveler Information Around the World

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Overview of Advanced Traveler Information Systems Evaluations

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  1. Overview of Advanced Traveler Information Systems Evaluations Joseph I. Peters, Ph.D. Manager, ITS Program Assessment U.S. Department of Transportation Transportation Research Board 85th Annual Meeting Session 208 Recent Advances in Advanced Traveler Information Around the World January 23, 2006 8:00 am - 9:45am January 23, 2006

  2. ATIS: What is this? INTELLIGENT TRANSPORTATION SYSTEMS INTELLIGENT INFRASTRUCTURE INTELLIGENT VEHICLES Source: www.itsoverview.its.dot.gov

  3. Freeway Management Systems Arterial Management Systems Incident Management Systems Transit Management Systems Electronic Payment Systems Emergency Management Systems Information Management Traveler Information Roadway Operations & Maintenance Crash Prevention & Safety Commercial Vehicle Operations Road Weather Management Intermodal Freight ATIS: What is this? Intelligent Infrastructure: Source: www.itsoverview.its.dot.gov

  4. ATIS: What is this? • ATIS applications: • Use a variety of technologies, including: • Internet websites • Telephone hotlines • Television • Radio • Allow users to make more informed decisions regarding: • Trip departures • Routes • Mode of travel • 511 promotes ATIS integration across: • Agencies • Jurisdictions • Media Source: www.itsoverview.its.dot.gov

  5. ATIS: What are the benefits? • Phoenix, AZ: 82% of repeat callers to a 511 system perceived the traffic information to be timely and accurate. 95% of first time callers said that they would use the system again. Source: www.itsbenefits.its.dot.gov

  6. ATIS: What are the benefits? • Virginia statewide: 90% of survey respondents found the state’s 511 phone service “useful”. Source: www.itsbenefits.its.dot.gov

  7. ATIS: What are the benefits? • Yellowstone National Park, MT: 81% of respondents said that they were “satisfied” with the system, which gives location-specific road weather reports. Source: www.itsbenefits.its.dot.gov

  8. ATIS: What are the costs? • Where does your money go? ATIS cost components: • Data collection • Closed-circuit television (CCTV) cameras and field sensors, e.g., microwave, infrared, loop detectors, machine vision • Data processing and analysis • Integration of data from multiple sources and packaging of information • Information dissemination • Media, e.g., 511, dynamic message signs, Internet, wireless Source: www.itscosts.its.dot.gov

  9. Index: 2 ATIS: What are the costs? • Salt Lake City, UT: Data collection system • Estimated date of costs: 2003 dollars Source: www.itscosts.its.dot.gov Notes: One sensor both directions of travel. Includes sensor, transceiver, cabinet, electrical service, and pole. Notes: One sensor both directions of travel. Includes sensor, transceiver, cabinet, electrical service, and pole.

  10. ATIS: What are the costs? • Phoenix, AZ: Data analysis system • Date of costs: 1998 dollars Source: www.itscosts.its.dot.gov

  11. ATIS: What are the costs? • Yellowstone National Park, MT: Information dissemination system • Estimated date of costs: 2002 dollars Source: www.itscosts.its.dot.gov

  12. 100% 90% 80% 70% 60% Percent of Agencies 50% 40% 30% 20% 10% 0% E -Mail Kiosks Pagers Facsimile Web Sites Dedicated Cable TV Automated Telephone Method to Distribute Information Freeway Arterial Transit ATIS: How much is out there? • Almost all freeway and transit agencies use the Internet to disseminate traveler info. Source: www.itsdeployment.its.dot.gov

  13. 100% 90% 80% 70% 60% Percent of Transit Agencies 50% 40% 30% 20% 10% 0% Static Information (Routes, Schedules, and Dynamic Information (Real-time Schedule Fares) Adherence) Types of Information ATIS: How much is out there? • Almost all transit agencies disseminate static traveler info. • Almost half of all transit agencies disseminate dynamic traveler info. Source: www.itsdeployment.its.dot.gov

  14. 100% 90% 80% 70% 60% Percent of Agencies 50% 40% 30% 20% 10% 0% Incidents Travel Times Travel Speeds Types of Information Disseminated Freeway Arterial ATIS: How much is out there? • Over 3/4 of all freeway agencies disseminate real-time incident info to travelers. Source: www.itsdeployment.its.dot.gov

  15. ATIS: What are the lessons learned? • Nationwide: Provide consistent and high-quality information to influence traveler behavior. Source: www.itslessons.its.dot.gov

  16. ATIS: What are the lessons learned? • Nationwide: Design the 511 system to handle the surge in call volume during major events. Source: www.itslessons.its.dot.gov

  17. ATIS: What are the lessons learned? • Acadia National Park, ME: Develop ways to “market” your ATIS to local businesses, and enlist them to promote ATIS to their customers. Source: www.itslessons.its.dot.gov

  18. ATIS: How did we learn all this? • Benefits, costs, and lessons learned: • U.S. DOT evaluates the following types of ITS projects: • Field operational tests, e.g.: • Acadia National Park (Acadia, ME) • Model deployments, e.g.: • Metropolitan Model Deployment Initiative (Phoenix, AZ; Seattle, WA; San Antonio, TX) • 511 Model Deployment (Arizona statewide) • ITS Integration Program projects (“earmarks”), e.g.: • Greater Yellowstone Regional Traveler and Weather Information System (Yellowstone National Park, MT) • Travel Shenandoah 511 (Virginia statewide) • Special events, e.g.: • ITS for the 2002 Winter Olympic Games (Salt Lake City, UT) • Simulation studies

  19. ATIS: How did we learn all this? • Deployment trends: • U.S. DOT surveys extent of ITS deployment in 78 of the country’s largest metro areas, 30 medium-sized cities, 20 tourist cities, and all 50 states.

  20. Conclusions • ATIS: What are the benefits? • ATIS improves customer satisfaction by allowing travelers to make informed decisions. • ATIS: What are the costs? • ATIS covers multiples components, such as traffic management centers and field devices. • Costs vary based on size and complexity of the system. • Consideration of both capital outlay and annual operations and maintenance costs are key to developing an accurate estimate. • ATIS: How much is out there? • Almost all freeway and transit agencies are using some sort of ATIS. • ATIS: What are the lessons learned? • Consistency, data quality, scalability, and marketing are key to deployment success.

  21. Resources • ITS Benefits Database • www.itsbenefits.its.dot.gov • ITS Costs Database • www.itscosts.its.dot.gov • ITS Deployment Statistics Database • www.itsdeployment.its.dot.gov • ITS Lessons Learned Database • www.itslessons.its.dot.gov • ITS Technology Overview • “One stop shopping” on the costs, benefits, deployment, lessons learned for ITS. More info available, too! • www.itsoverview.its.dot.gov Source: www.itsoverview.its.dot.gov

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