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This presentation discusses the focus and approach to client services, the structure of ETQA, system automation, QCTO updates, the CHIETA as the assessment quality partner, challenges in administration and regulations, workplace approvals/endorsements, artisan recognition of prior learning, important timelines to note, additional matters, and the ETQA primary contact list.
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RSF WORKSHOPS: ETQA PRESENTATION OCTOBER 2018
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability Education and Training Quality Assurer Presentation BUSINESS UNIT: ETQA MS JAY MOODLEY / FORTUNE NGWENYA
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability CONTENT OUR FOCUS & APPROACH TO CLIENT SERVICES ETQA STRUCTURE ETQA SYSTEM AUTOMATION QCTO UPDATES THE CHIETA AS THE ASSESSMENT QUALITY PARTNER CHALLENGES: ADMINISTRATION AND REGULATIONS WORKPLACE APPROVALS/ENDORSEMENTS ARTISAN RECOGNITION OF PRIOR LEARNING (ARPL) IMPORTANT TIME-LINES TO NOTE ADDITIONAL MATTERS ETQA PRIMARY CONTACT LIST
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 1. Our Focus & Our approach To Client Services 1.1 A Solutions Driven Approach 1.2 Turnaround Time Improvements 1.3 Staff Attitude, Culture/Mindset changes a) Responsive to Client Needs b) Advocacy (One- On- One, Workshops, Communiques) 1.4 Streamlining Of Processes 1.5 Commitment/drive to continuous improvement measures 1.6 How do we get closer to our clients
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 2. ETQA STRUCTURE-Who Are We?
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 3. ETQA System Automation: Current Manual Process Temporary Staff & Overtime Schedule
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 3. ETQA System Automation: Current Manual Process-Cont.
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 4. QCTO UPDATES
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 4. QCTO UPDATES (Cont.)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 4. QCTO UPDATES (Cont.)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 4. QCTO UPDATES (Cont.) • CHIETA – A JOINT IMPLMENTATION PLAN – QCTO • (Resources/Staff)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 5. THE CHIETA AS THE ASSESSMENT QUALITY PARTNER (AQP)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 5. THE CHIETA AS THE ASSESSMENT QUALITY PARTNER (AQP) - Cont. Website Updates
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 6. Challenges: Administration, Regulations, Policies
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 6. Challenges: Administration and Regulations (Cont.)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 6. Challenges: Administration and Regulations (Cont.)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 7. Workplace Approvals/Endorsements
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 7. Workplace Approvals/Endorsements (Cont.) Note: 10th October 2018 – Workshop arranged by NAMB to look at workplace approval requirements
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 7. Workplace Approvals/Endorsements (Cont.)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 8. Artisan Recognition to Prior Learning (ARPL)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 8. Artisan Recognition to Prior Learning (ARPL) (Cont.)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 9. IMPORTANT TIME LINES TO NOTE
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 9. IMPORTANT TIME LINES TO NOTE (Cont.)
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 10. ADDITIONAL MATTERS
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability 11. ETQA PRIMARY CONTACT LIST
CHIETA, The Catalyst for Enhanced Skills, Economic Growth and Employability THANK YOU jmoodley@chieta.org.za Follow us on Social Media @chietasa @CHIETA_SETA @chieta_sa