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Front Line Leadership Development. FRONTLINE LEADER READINESS PROGRAM (FLRP) AND OTHER LEADERSHIP PROGRAMS. Mike Stoyak, HCO/LEADS August 12, 2010. Overview of FLRP. Succession planning Past focus vs. current focus Campus and field programs Business units run their own programs.
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Front Line Leadership Development FRONTLINE LEADER READINESS PROGRAM (FLRP) AND OTHER LEADERSHIP PROGRAMS Mike Stoyak, HCO/LEADS August 12, 2010
Overview of FLRP • Succession planning • Past focus vs. current focus • Campus and field programs • Business units run their own programs
FLRP’s Relationship to Other Front Line Leadership Programs • Provide training early in leadership careers • Redesigned and streamlined courses • Courses build on each other for a completely integrated experience • Aligned with FLMC
Time Line for Redesigned FL Leadership Development Programs Available Immediately 30 to 90 Days 6 to 12 months 12 to 18 months 24 to 30 months Front Line Leader Readiness Program (FLRP) New Manager Orientation (NMO) Fundamental Management Skills (FMS) Front Line Manager Course (FLMC) Leading Teams Advanced Front Line Manager Course* Selected as a New Manager FLRP Essentials (For managers who did not attend a post-October 2009 FLRP program) Online Courses Included *Under development
Purpose of FLRP Identify and develop high-potential, motivated employees for front line manager positions throughout the Service
Audience Employees who meet the criteria and have been competitively selected into a FLRP program
Eligibility • Announcement Process • Competitive Process
Objectives Key Outcomes • Discover and experience a personal mandate to lead • Develop increased awareness of self and others • Develop effective leadership skills
Program Information • Program length: Approximately 9 months • Two, one-week non-consecutive classroom sessions • Week One - 36 hours - Lessons 1-4 • Week Two - 32 hours - Lessons 5-8 • Shadow Assignment • Acting Manager Assignment
Pre-Class Activities • Program welcome letters • Pre-class conference call • Skillsoft online courses • Three other online courses (APM, ER/LR, MAEEO) • DISC assessment • Seven Habits chapter – Books 24x7 • Manager involvement
Week One Classroom Session • Transitioning from an employee to a manager/leader • DISC - threaded throughout the program • Leadership Competencies • Communicating as Leaders • Teamwork/Teambuilding • Introduction of Journal
Six-Month Interim Period Between the Classroom Sessions in Weeks One and Two • Monthly Table Team Conference Calls • Reading Assignment on Crucial Conversations book • SkillSoft online courses • Centra or Classroom session on topic of remote management • Shadow Assignment – 2 weeks • Acting Manager Assignment – 60 days • Coaching and Mentoring
Week Two Classroom Session • Introduction to performance management • Problem solving • Coaching employees • Time management • Goal setting • Commencement
Post-Class Activities • Class reunion conference call • End of program and final certification
Contact For additional Program Information • Carla Bartels • FLRP Program Manager • 513/263-4295
Time Line for Redesigned FL Leadership Development Programs Available Immediately 30 to 90 Days 6 to 12 months 12 to 18 months 24 to 30 months Front Line Leader Readiness Program (FLRP) New Manager Orientation (NMO) Fundamental Management Skills (FMS) Front Line Manager Course (FLMC) Leading Teams Advanced Front Line Manager Course* Selected as a New Manager FLRP Essentials (For managers who did not attend a post-October 2009 FLRP program) Online Courses Included *Under development
What QUESTIONS do you have about FLRP or our other leadership programs?