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Effective Recruitment and Retention Practices JAN Webcast

Effective Recruitment and Retention Practices JAN Webcast. Bender Consulting Background. National leader in recruitment and hiring of people with disabilities for professional positions in the public and private sectors Headquartered in Pittsburgh, PA with a national network

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Effective Recruitment and Retention Practices JAN Webcast

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  1. Effective Recruitment and Retention PracticesJAN Webcast October 25, 2010

  2. Bender Consulting Background • National leader in recruitment and hiring of people with disabilities for professional positions in the public and private sectors • Headquartered in Pittsburgh, PA with a national network • Chair, national Epilepsy Foundation; secretary, American Association of People with Disabilities • Host of Disability Matters with Joyce Bender, on www.voiceamerica.com on Tuesdays at 2 PM ET October 25, 2010

  3. Bender Consulting Background • Six month contract-to-hire process • Bender employee success – nearly 90 percent • High retention – only 2 percent of Bender referrals left their jobs Formal Programs • Bender Career Reality Training – pre-employment training • Bender Ambassador Program – alumni group • Bender Lead On Team – high-school and college students with disabilities … advocacy … networking … anti-bullying October 25, 2010

  4. Why leveragethis talent pool? • Bureau of Labor Statistics – 78.4 % of people with disabilities are not in the labor force, compared to 30.1% of the non-disabled population – September 2010 • Recent activity supporting employment of people with disabilities: • Executive Order – Increasing Federal Employment of Individuals with Disabilities • Advance Notice of Proposed Rulemaking – Section 503 of the Rehabilitation Act • UN Convention on the Rights of Persons with Disabilities October 25, 2010

  5. July 26, 2010 October 25, 2010

  6. The Perfect Storm October 25, 2010

  7. Partnerships • Bender Consulting partners with private sector and public sector employers to: • Increase employment of people with disabilities. • Promote a culture of self-identification and inclusion of people with disabilities. • Private sector partners – Highmark, Bayer Corporation, CSC, HCSC, WellPoint, Marsh and others • Federal agency partners – NSA; OPM; FAA; NAVSUP October 25, 2010

  8. Career Disciplines October 25, 2010

  9. Critical Success Factors • Commitment from executive leadership, including champions across multiple disciplines in the organization • Qualified pool of candidates with disabilities • Process to match candidates based on qualifications and interest areas to the requirements of the specific career opportunity • Assignment of a mentor • Support and advice of Bender manager for employee and customer, throughout the six-month contract period • Knowledge of accessibility and accommodations (partnership with JAN) October 25, 2010

  10. Critical Success Factors • Inclusion of disability in the overall diversity strategy • Creation of an employee resource group focused on people with disabilities • Support of programs such as Disability Mentoring Day and on-going mentoring programs for youth with disabilities, such as the Bender Lead On Team at CSC, Bayer Corporation, and Lanxess • Focus on skills and performance … not “lowering the bar” • Participation in local and national disability-focused activities, such as AAPD, JAN and ATIA. October 25, 2010

  11. Disability Culture • Disability awareness begins when people with disabilities are hired. • People with disabilities self-identify and share positive employment messages when the work environment is welcoming. October 25, 2010

  12. Bender Recruitment Process • Academic background • Key skills and experience • Geographic area • Background check “musts” Determine position requirements Recruit candidates with disabilities • Complete work history • Project accomplishments • Skills inventory Require completion of extensive application Interview candidates Check references Qualified candidates with disabilities October 25, 2010

  13. Bender Recruitment Process Disability Matters radio show Colleges and universities Vocational rehabilitation Bender website Bender candidate pool Disability services organizations Direct recruitment Bender Lead On Team Employee and ambassador referrals Social media Speaking engagements October 25, 2010

  14. Candidate Screening • Education • QPA • Degree • Experience • Position requirements match • Position preferences • Geographic preferences • Attitude • Flexibility • Responsiveness • Desire to do the job Skills Screening Factors “Fit” Screening Factors October 25, 2010

  15. Discussion/Questions October 25, 2010

  16. Contact Information October 25, 2010

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