Lync 2010

1. Lync 2010 24.3.2011 Jozef Kalivoda Solution Sales Professional – Unified Communications

2. Agenda • Trendy v komunikácií • Čo je to Microsoft Lync server 2010 • Topológia riešenia • Inštalácia • Administrácia • Vysoká dostupnosť • Vývoj integrovaných aplikácií • Otázky

3. Trendy v komunikácií

4. Čo majú tieto komunikačné nástroje spoločné? • Možnosť zasielania rýchlych správ (IM - CHAT) • Informácia o aktuálnej dostupnosti užívateľov • Táto informácia pomáha určiť najvhodnejší spôsob komunikácie, čím môže šetriť produktívny čas zamestnanca

5. Čo je to Microsoft Lync server 2010 • Moderný komunikačný nástroj určený pre podnikové prostredie • Ponúka zabezpečený komunikačný kanál • Jednoduchá integrácia do existujúceho prostredia • Možnosť využitia ako centrálnej komunikačnej platformy • Je to jednoduchý nástroj na rôzne druhy komunikácie

6. DEMO LYNC 2010 Klient

7. Scenáre nasadenia v praxi • Každodenná práca • Okamžitá informácia o aktuálnej dostupnosti • Vždy najvhodnejší spôsob komunikácie priamo s elektronickej pošty • Pracovné porady • Potreba znižovania nákladov na cestovanie • Virtuálne tými geograficky distribuované • Školenia • Zaškolenie veľkého počtu užívateľov bez nutnosti cestovania • Možnosť záznamu pre opakované použitie

8. Topológia riešenia • Standard Edition Topology • Enterprise Consolidated Topology • Server Roles • Front end • Back end • Director • Edge (consolidated) • Archiving server • Monitoring server • Survivable Branch Appliance (SBA) • A/V MCU stand-alone or collocated (optional, stand-alone recommended for large deployments) • Mediation server stand-alone (optional) • Group Chat roles (optional) • Reach Server

9. Referenčné topológieNasadenie do 5000 užívateľov

10. Referenčné topológieNasadenie nad 5000 užívateľov jedno datacentrum

11. Referenčné topológieNasadenie nad 5000 užívateľov viacero datacentier

12. Požiadavky na SoftwareLync Server 2010 Lync Server 2010 roles • Windows Server®2008 SP2 x64 • Windows Server 2008 R2 x64 • PowerShell V2 Admin Tools, and Core Component • Windows 7 (x64 only) • Windows Vista®SP2 (x64 only) • PowerShell V2 SQL Server® Backend • SQL 2005 (SP3) x64 • SQL 2008 (SP1) x64 Active Directory Forest/Domain level • Windows Server 2003 • Windows Server 2008 • Windows Server 2008 R2

13. Doporučený Hardware * Baseline for 100,000 user pool with 10 FEs and 1 BE Server Virtualization support including Audio/Video/AppSharing roles

14. Virtualizácia • What’s supported? • Virtualization of specific Lync Server 2010 roles • SQL, Exchange, Active Directory® Domain Services (AD DS) virtualization (as per guidelines) • Hyper-V R2 (2008 not supported), VM Ware (per Server Virtualization Validation Program (SVVP)) • Client virtualization (except Audio/video - use IP phone) • Not Supported • Branch office/Gateway only/Mediation server + gateway • Standard Edition (single server deployed as “Datacenter” site) • Live migration of VMs via SCVMM • Virtual Deployment (~ 500 users) • 4 VMs – Front end, back end+ file store, A/V MCU, Edge • 1 Physical machine – 16 cores, 16 GB, 500 GB SAS drive, Dual NIC, Intel Xeon E7450 processors. Dedicated to Lync Server 2010 only • Pilot no HLB or DNS LB. Production – Needs HLB. • Scale reduction (up to 50%) compared to non-virtualized

15. Komponenty inštalácie • Lync Server 2010 Core (OCSCore.msi) • Core component and DLLs • PowerShell Provider (PowerShell V2 is required) • Planning Tool • Topology Builder • Setup User Interface (UI) - local Setup

16. Postup nasadenia AD SQL Backend Domain Joined System Lync Server 2010 If first pool is Standard Edition: SQL instance is SQL Express Local Setup Installs Core AD Setup Add/Remove Retrieve Topology Install Topology Builder Install Components Author desired Topology SQL SQL SQL Activate SQL Instance Central Management topology and configuration store Certificate Maintenance Publish Topology Certificates

17. Administrácia

18. Lync Server Control Panel • A Web-based, scenario-driven management GUI for Lync Server 2010 • Based on Silverlight 4 and PowerShell • Targeted to expose most relevant PowerShell delivered features and settings • GUI tool includes • Discoverable dialogs • Easy and fast searches • Effective policy view • Voice dial-plan support built-in • No cascading property sheets • And more… • Replaces MMC-based snap-in used in previous OCS releases

19. Microsoft Lync Server 2010 PowerShell Configuration Management Server Roles Global/Site level Device Management Device configuration Common Area phones Analog devices User Management Search for users Enable/Disable for OCS Assign OCS policies Policy Management ArchivingPolicy ExternalAccessPolicy VoicePolicy Synthetic Transactions Test phone calls SIP registrations Simple conferencing Deployment Management Certificates management Setup steps Topology management Voice Applications Response Group Conferencing Attendant Bandwidth management External applications

20. DEMO Administrácia

21. Vysoká dostupnosť a ochrana proti výpadkom

22. Domain Name System Load Balancing DNS LB Goals • Simplify HLB Configuration • Reduce dependence on HLB • DNS LB supported for Internal Pool, Director Pool • All Server-Server and Client-Server SIP traffic • All Server-Server HTTP traffic • Media traffic • Support Draining of Applications • Improve Load balancing of server-server traffic (Ex: Access Edge – Director) • Eliminating HLB is not a goal • HLB still be required for Internal Pools • Client – Server HTTP & HTTP(s) traffic (ABS, DLX, LIS, etc.) • DCOM Traffic (Move User) – Will be fixed post Beta

23. High Availability – Lync Server 2010 Microsoft Lync Server 2010 User Services Database (Presence and Conferencing) • Architecture: • Registrar Role (Registration and Routing). Each registrar has its own SQL Express database • User Services Role (Presence and Conferencing) • Registrar and User Services are collocated in the datacenter (but on different servers) • All user end points register with same Front End • Users are load balanced by Registrars using a Distributed Hash Algorithm • Registrar can be installed in remote locations Registrar Database (Registration and Routing) HLB is optional for SIP traffic (DNS LB is recommended) HLB still required for client-server HTTP Traffic Bob’s OC Bob’s Phone

24. Branch Resiliency Options Small Branch (<25 users) No Local Infrastructure Or gateway (GW) Only SBA 1000 Medium Branch (25-1000 users) SBA Lync PSTN / WAN 500 25 Large Branch (>1000 users) Survivable Branch Server (or SE Server) AND Separate Media Gateway Users

25. Survivable Branch Appliance AD Computer Add SBA to Topology Move Users to SBA Lync Server 2010 Administrator (Data Center) Data Center Branch • Enable Lync Server 2010 Replica • SBA downloads topology & config • Request/Assign Certs • Technician connects to SBA-WEB based GUI • IP Configuration • SBA Drop Shipped w/ • Software installed • Join to Domain • Start Lync Server 2010 services • Finish GW Config • Test PSTN Connectivity-Make/Receive call using Test User account

26. Možnosti integrácie • Podporované scenáre integrácie na existujúcu PBX (Digitálne, analógové ) prostredníctvom Gateway • Podporované scenáre integrácie na existujúcu VOIP (DirectSIP) • Možnosť vybudovania VOIP výhradne použitím komponentov Lync server 2010 • Implementované vlastnosti typické pre PBX

27. PBX InteroperabilitaPre zákaznikov ktorý niesú pripravený vymeniť PBX VOICE • VOICE • Lync Server 2010 voice networks with any PBX • Direct SIP for signaling • G.711 and other standard codecs • CONFERENCING • Lync Server 2010 conferencing connects to any PBX • Direct SIP for signaling • G.711 and other standard codecs • PRESENCE • Lync Server 2010 presence is available to any PBX • SIP verbs to get and set presence OCS user PBX user Lync PBX Direct SIP CONFERENCING PBX user with OCS conf Lync PBX Direct SIP PRESENCE PBX user with OCS IM/P SIP get and set Lync PBX

28. Vlastnosti IP-PBX • CallerID • Možnosť definovania alternatívneho CallerID • VoiceRoutingPolicy • Normalizácia čísiel • Privátna linka ... A mnoho ďalších

29. Call Admission Control (CAC) • Rich capabilities • Reroutes or fail session • Fully configurable • Dynamically enforced by link and media type • Cost effective • Simple – no additional physical servers required • No requirement for specific network hardware or integration • Unified Communications modality support • Audio • Video • Customizable • Customizable to meet customer needs

30. Customize the Lync 2010 Client UIRe-templating the Controls • Support for re-templatingvia Expression Blend • Access to the XAML files • Alter or Extend the UI of any Lync 2010 Control • Examples: • Add entry points into any application from within Lync 2010 Controls • Alter “Look & Feel”

31. Customize the Lync 2010 Client UIBuild your own Client in the Lync 2010 Managed API Your Silverlight application can run here and have API access to the conversation Write API-aware apps in the CWE Security Kiosk is used by visitor to connect with employees running Lync 2010 Suppress OC UI and build custom UI for standalone applications (For example, a security kiosk application) UIAutomation.StartConversation( UiaConversationModes.InstantMessaging                 , myParticipantList                 , myContextTypes                 , myContextObjects); Use the API to launch OC from custom UI

32. Lync 2010 Managed API Managed API to access all Lync 2010 capabilities in your app • Fully Managed .NET API • Re-uses the Lync 2010 end-point (Lync 2010 required) • Easy access the underlying Lync 2010 object model • Also offers API access via Silverlight • Supports UI Suppression mode of Lync 2010 if needed • Platform upon which Controls, Contextual Conversation, and the other Client extensibility are built • Replaces OCS 2007 and OCS 2007 R2 Communicator Client API’s • UC Client API • Lync 2010 Automation API (aka. iMessenger)