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Marks & Spencer. Elizabeth Gaul. About Marks & Spencer. £ 8 billion gross sales £ 506,000,000 net profit 60,000 employees Sell EVERYTHING 43 rd largest retailer Located in London. Goals and Mission statement. Vision To be the standard to which all other stores are measured Mission
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Marks & Spencer Elizabeth Gaul
About Marks & Spencer • £ 8 billion gross sales • £ 506,000,000 net profit • 60,000 employees • Sell EVERYTHING • 43rd largest retailer • Located in London
Goals and Mission statement • Vision • To be the standard to which all other stores are measured • Mission • Make aspirational quality accessible to all • Values • Quality, Value, service, innovation, and trust
History Marks & Spencer • Michael Marks • Jewish immigrant, 1882 • Peddler • Tom Spencer • Business partner • Penny Bazaar, 1884 Michael Marks Tom Spencer
The Executives • Executive committee • 11 members • Chief executive-Marc Bolland • Board of Directors • 12 members • Chairman-Sir Stuart Rose • Rose used to be CE but resigned and will step down as Chairman in March 2011
Plan A • Plan to become the world’s most sustainable retailer • 5 pillars- waste, climate control, sustainable raw materials, fair partner, health • Neutralize carbon foot print and send no waste to the landfill by 2012. • Started in 2007 by Sir Stuart Rose
One sustainable farm for M&S • http://www.marksandspencer.tv/pop-player.aspx?bctid=44553103001
Partnerships • WWF • Oxfam • Woodland Trust • Groundwork • Breakthrough Breast Cancer • Prostate Cancer Charity
Animal Welfare tie • Only sell free-range eggs • No longer sell imported white veal or calves liver • All suppliers must adhere to strict regulations • All animals reared or organic systems • No antibiotic growth promoters or genetically engineered production enhancers used • No exotic animal products sold (i.e. foie gras, frogs' legs, ostrich/emu meat) • No animals sourced from livestock markets • Investment in research, animal welfare policy and board member responsible for animal welfare.
Animal welfare tie (cont.) Working closely with suppliers to: • Eliminate veal crates • Eliminate stall and tether for pigs • Reduce and restrict the use of antibiotics • Promote 'free range' poultry • Define and develop good standards of animal husbandry • Promote the use of free range eggs • Develop the non-GM feeding of livestock