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The “P Soup” Production Company Presents…. Product, Presentation, Place, Promotion…. Ingredients for Marketing Success. Act 1. Would YOU Eat Here?. Act 2 Everyone Wants to Eat Here. Talk Soup. What was right? What was wrong?
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The “P Soup” Production Company Presents… Product, Presentation, Place, Promotion…. Ingredients for Marketing Success
Act 1 • Would YOU Eat Here?
Talk Soup • What was right? • What was wrong? • What’s going on in your “soup bowl”?
1st P . . . Product • High Quality • Consistent • Desirable
Standardized Recipes Standardized recipes provide a consistent and safe product.
Evaluate Food Quality • Would foodservice staff choose to eat this food? Do they taste their product? • Do others taste new menu items?
2nd P . . . Presentation • We eat with our eyes and then our mouth • If it looks good, we will taste it, If it tastes good, we will eat it
Color is Critical Batch cook vegetables in small quantities. Avoid using poor quality ingredients, overcooking and holding “fragile” foods more than 20 minutes. Batch cooked
Proper Plating Sample Trays • Place foods attractively on plate or tray • Sample plate or tray offers an “idea”
Customer Senses are at Work • Aromas • Lighting • First Sightings • Sounds
3rd P . . . . .Place • Is the Cafeteria an Inviting Place?
Evaluate your Facilities Are facilities and equipment clean and without clutter?
Utilize Wall Space Well • Posters – change often • Banners • Murals
4th P . . . .Promotion • Create a Student Advisory Group
Recruit Students from: • Each grade level • Diverse groups • Class with high CN participation rate • Non-participants • Student clubs • Culinary Arts class • FACS classes
Advisory Groups can: • Taste new food items • Suggest menu items, special menus, catchy names for foods • Manage a “suggestion box” • Suggest rewards for healthy choices • Be ambassadors for your CN program
Bulletin Boards • Up-to-Date • Student-Led • Interactive • Educational
Evaluate Your Customer Service • Does the staff interact positively with the students? • Does the staff encourage students to try fruits and vegetables and new foods?
Basic Customer Needs • •To feel important • •To feel respected • •To feel welcome • •To be recognized • •To feel appreciated • •To get tasty, nutritious food • •To feel comfortable
Follow the P Soup recipe: • Product • Presentation • Place • Promotion Add liberal amounts of each ingredient to every meal