1 / 12

Building Partnerships that Work: A Crash Course in Rapport-Building

Building Partnerships that Work: A Crash Course in Rapport-Building. Lisa Olcese, Executive Director – Colorado Youth Matter lolcese@coloradoyouthmatter.org. Welcome! . What does RAPPORT look/sound/feel like? Intentions and Outcomes Agenda Basic Toolkit Senses and How we Understand

teleri
Download Presentation

Building Partnerships that Work: A Crash Course in Rapport-Building

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Building Partnerships that Work: A Crash Course in Rapport-Building Lisa Olcese, Executive Director – Colorado Youth Matter lolcese@coloradoyouthmatter.org

  2. Welcome! • What does RAPPORT look/sound/feel like? • Intentions and Outcomes • Agenda • Basic Toolkit • Senses and How we Understand • Thought Experiments • Matching What We Say, See, Hear • Eye Cues • Q&A

  3. Agenda • Basic Toolkit • Senses and How we Understand • Thought Experiments • Matching What We Say, See, Hear • Eye Cues • Q&A

  4. The Basic Toolkit • SENSORY AWARENESS • Match what we say, how we look & sound. • We don’t see things as they are; we see them as we are. Anaïs Nin • BEHAVIORAL FLEXIBILITY • Be curious. • If what you’re doing isn’t working, do something else! • OUTCOME THINKING • Know what you want. • When we know where we want to go, we know if we get there

  5. We Live in the World of Our Senses • Visual • Auditory • Kinesthetic/Touch • Gustatory/Taste • Olfactory/Smell

  6. Understanding How We Understand Our senses are our ‘modes of perception,’ and we have preferences… • Visual - making images • Auditory - self-talk • Kinesthetic - having feelings

  7. Thought Experiments • Critical inner voice • Someone you like vs. dislike

  8. Match What We Say: Words that Reveal Preferred “Modes of Perception” • KINESTHETIC • VISUAL • AUDITORY • Looks like • __________ • __________ • __________ • __________ • Sounds like • __________ • __________ • __________ • __________ • Feels like • __________ • __________ • __________ • __________

  9. Verbal Rapport: PRACTICE • I can’t see the point of that rule. • Other kids are saying that it’s all right. • I need to get a feel for this plan but I’m not there yet.

  10. Match What We See & Hear • HOW WE LOOK • HOW WE SOUND • Gestures • __________ • __________ • __________ • __________ • Pitch, volume • __________ • __________ • __________ • __________

  11. The Eyes Have It Visual Remembered Visual Constructed Auditory Remembered Auditory Constructed Self-Talk Kinesthetic – sensations, feelings

  12. Thank You!www.coloradoyouthmatter.org Questions & Comments How/when will you use today’s tools? 1. 2. 3.

More Related