110 likes | 259 Views
Challenges and Solutions for Team Proposal Writing. Ryan Weber Rocket City Technical Communication Conference. Team Proposal Writing. Complex, sustained proposal efforts often require huge teams for completion
E N D
Challenges and Solutions for Team Proposal Writing Ryan Weber Rocket City Technical Communication Conference
Team Proposal Writing • Complex, sustained proposal efforts often require huge teams for completion • These teams can be a strength and weakness, as coordinating members of interdisciplinary, cross-functional teams can prove challenging • Presentation covers challenges and solutions offered by two professional writing ethnographies
Aerospace Company • “Bridging Boundaries, Negotiating Differences: The Nature of Leadership in Cross-Functional Proposal Writing Teams.” Roxanne Kent-Drury. Technical Communication. 2000. • Ethnography examines 10 years of proposal writing strategies at an aerospace company
Aerospace Company • Challenges • Proposal teams change frequently • Proposal writers are temporary loans from other departments, and team members “maintain their line affiliations outside the proposal group and so occupy ‘boundary-spanning’ positions in the company” (91) • Proposal managers are often inexperienced managers who lack authority • Writers can go unsupervised and produce proposals that don’t match corporate or audience expectations
Aerospace Company • Solutions • Reliable, prominent schedule tracking system • Proposal libraries containing drafts of all sections • Proposal scheduling devices that chart progress • Negotiating responsibility and accountability • Proposal managers must negotiate because they lack authority • Proposal manager circulates frequently • Officially designated, neutral space • Proposal “bullpen” where writers can work
Atherton Jordan, Inc • “Proposal Writing at Atherton Jordan, Inc.” Claudia MonPereMcIssac and Mary Ann Aschauer. Management Communication Quarterly. 1990. • Atherton Jordan is a pseudonym for large Silicon Valley engineering firm heavily reliant on proposals • Ethnography follows seven engineers for eight months
Atherton Jordan, Inc • Challenges • Contracts are high stakes, involving investments of $500,000 to $1,000,000 • Proposal environment involves 40-100 people following 52-step process that writers describe as “pressure-cooker” • Writers have trouble anticipating audience needs, questions • Engineers dislike writing and follow writing advice too rigidly
Atherton Jordan, Inc • Solutions • “Corporate consensus about corporate writing standards” • Proposal Operations Center • Provides management, instructional materials, scheduling help • Storyboarding • Collaborative brainstorming technique • Red Team • Independent review team that serves as simulated review audience for first drafts of proposals
Team Proposal Writing Strategies • Provide neutral location that legitimizes team • Make the writing process visible and public • Establish strong leadership that can coordinate groups and maintain an overall vision of the project • Generate consensus about document standards and vocabulary • Provide mechanisms for offering an audience perspective on the document