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welcome

welcome. Our Vision:. India post’s products and services Will be the customer’s first choice. Mission. Objectives. Organizational Structure. DDG, ADG. Exercise 1.1.1. DIRECTORATE. Director General Posts. ARMY POSTAL SERVICE. CIRCLE. Chief Postmaster General. Postmaster General.

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  1. welcome

  2. Our Vision: India post’s products and services Will be the customer’s first choice Unit 1.3

  3. Mission Unit 1.3

  4. Objectives Unit 1.3

  5. Organizational Structure DDG, ADG

  6. Exercise 1.1.1

  7. DIRECTORATE Director General Posts ARMY POSTAL SERVICE CIRCLE Chief Postmaster General Postmaster General REGION CIRCLE STAMP DEPOT POSTAL STORE DEPOT MAIL MOTOR SERVICE POSTAL DIVISIONS Superintendent RMS DIVISIONS DISTRICTS Administrative Structure INDIA STATE Superintendent Superintendent DISTRICTS Manager POSTAL SUB DIVISIONS IP / ASP RMS SUB DIVISIONS IP/ ASP

  8. Operational Structure(Postal) TOTAL POST OFFICES: 1,54,979 BRANCH POST OFFICES: 1,29,416

  9. Accounting network of the post offices

  10. RECORD OFFICE HEAD RECORD OFFICE SUB RECORD OFFICE RECORD OFFICE SECTIONS MAIL OFFICE SORTING MAIL OFFICE TRANSIT MAIL OFFICE SECTIONS Operational Structure(RMS)

  11. India Post – The Last Mile reach Urban Pos (10.19%) Rural POs (89.81%) Post Offices 1,55,204 Departmental Post Offices 25,563 Extra Departmental Post Offices 1,29,416 2.06 lakh Departmental Employees 2.69 lakh GDS Employees 12,604 computerized and networked Post Offices. On an average, a post office covers an area of 21.21 sq. km and serves 7,176 people.

  12. India Post Largest and Oldest Postal System in the world Net work of 1,54,979 POs out of which 1,29,416 are Branch Offices Serving the people since 1854 14415 POs are computerized and it will be extended to Branch Offices in 11th Five year Plan

  13. Personal strength

  14. Exercise 1.1.2

  15. India Post – Services Offered

  16. Mail Services Mail

  17. India Post – Savings Bank

  18. India Post - Remittance Services

  19. Insurance Services Insurance

  20. Insurance Services – Investment Board Insurance

  21. Exercise 1.1.3

  22. Revenue and Expenditure of India Post

  23. REVENUE

  24. EXPENDITURE

  25. Cake Exercise

  26. India post is the country’s largest savings bank with deposits of more than Rs.3,74,119 crore i.e. 16% of the total deposit of banking sector • More than 1 million people daily visit to post offices • India post –symbol of Government authority with extensive link to rural network than any other Government department. Can play a crucial rule in financial inclusion of rural sector

  27. Increased Business from BSNL & RPLI, e-post, at grass root level by effective marketing and customer satisfaction • Identify new area of business development • Develop Small Saving scheme at BO level. • Concentrate on after sales service in each product

  28. LOGO OF INDIA POST

  29. BRANDING • India Post logo a visual link in communication • It’s the corporate identity of India Post • Wings show conscious efforts to maintain continuity of communication • Its represents dynamism, Speed, elevation, aspiration and action

  30. Bhartiya Dak in Hindi & India Post in English depicts corporate name • Red colour its traditional association with postal services & embodies passion, power & commitment • Orange communicates hope, joy & happiness

  31. SOCIAL COMMITMENT • 72% of the Indian population is in rural areas and 26% lives below poverty line. • 89.81% of the post offices are in rural areas. India post is actively involved in MGNREGS which is one of the most important povert alleviation programme of Government of India. • A Post office serves 21.21 Sq. km. covering 7176 people on an average

  32. To benefit the rural areas we are associated distribution of cash in various welfare scheme • MGNREGS(National Rural Employment Granted Scheme) • Social security schemes of state govts • Tie up with other business unit e.g. BSNL, Electricity Boards, Municipal Corporation, SBI • Collection of data for rural CPI

  33. Technology • 12000 Post offices are computerized • Proposal to establish NDC (National Data Centre) to connect 817 Head Post Offices • Tracking facility for Registered/speed post and eMO

  34. Technology….. • Introduction of Internet base services like e-post, e-payment, Electronic Money Order, Instant Money Order, International Money Transfer Service, web based grievance handling etc • Web based MIS for monitoring all service

  35. SO BO HO HO SO BO NDC SO BO HO HO BO SO

  36. HISTORY(from Pigeon to Plane) • Use of pigeon in the reign of Mughal Raj • Messengers were used by many kingdoms to convey message: Runners (carrying spear with bell) • India Post the oldest organization came into existence in 1854 i.e. 156 years old

  37. HISTORY(from Pigeon to Plane)…. • Rest Houses located in town areas were known as Dak Bunglows • In the British Era, Collector used to hand over charge of district to the Postmaster • Postal Services started to use the service of railways since 1854 i.e. by starting of Railway service from Thane to Mumbai for carrying mail

  38. Exercise 1.1.4

  39. Thank you

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