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Creative Coaching: Teaching Lifestyle Change. Making It Last. 348-44538-0309. Chronic Care Model. Instead of responding primarily as a method for managing a "sick" person, respond with a proactive strategy that is focused on keeping a person as healthy as possible for as long as possible. .
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Creative Coaching: Teaching Lifestyle Change Making It Last 348-44538-0309
Chronic Care Model • Instead of responding primarily as a method for managing a "sick" person, respond with a proactive strategy that is focused on keeping a person as healthy as possible for as long as possible.
Think About Integrating This Valuable Information With Psychosocial Research Hasa working therapeutic relationship been established? How ready is this pregnant mom to begin making the required changes ? Are PMAD or other stressors interfering with her learning? Is there anything making it hard for you to work with her?
True or False…All patients with diabetes respond to the self-management messages you deliver in exactly the same way.
Learning Objective To explain and begin to apply adult-learning principles to support a more patient-focused and results-oriented educational experience
Adult Learning StylesWhat are they? • Observer • Thinker • Doer • Feeler • Just as all people have a DISC style, all have a preferred style of learning • Most people will lean on 1-2 styles more heavily than others
Adult Learning StylesWhat are they? • Observer Preferences • Prefers to reflect on what can be watched • Likes to have their success measured with things that can be seen • Prefers a teacher who is able to show as well as give explanations • Thinker Preferences • Likes to take a logical approach to new ideas and concepts • Does not learn well using group-work approaches • Prefers a teacher who uses readings or lectures
Adult Learning StylesWhat are they? • Doer Preferences • Learns well doing projects • Likes learning in groups • Prefers a teacher who avoids lectures and focuses on hands-on experience • Feeler Preferences • Prefers learning using specific examples, not theory • Likes opportunity to use the imagination • Prefers a teacher who is collaborative, not authoritative
Adult Learning StylesWhat does this mean to me? • Teach patients not as you would like to be taught, but as they would like to best learn! • Your Quick Reference Guide provides tips on teaching blood glucose monitoring to each of the 4 learning styles
Adult Learning StylesHow do I identify a patient’s style? • The “Define/Do” tearpad can help you identify a patient’s learning style • Feel free to make these questions your own! • Think about when you would like to ask these questions
DISC Behavioral Style PreferencesWhat are they? Donald Trump Robin Williams Mr. Rogers Al Gore
DISC Behavioral Style PreferencesWhat are they? • DISC is a universal language of behavior patterns • We have all 4 behavior styles in us, but most of us have a preferred style • Our style can be defined by looking at a cluster of behaviors
DISC Behavioral Style PreferencesWhat are they? Donald Trump Robin Williams Mr. Rogers Al Gore D I S C
DISC Behavioral Style PreferencesWhat does this mean to me? • How can I more effectively communicate with patients? • Be aware of my own DISC style • Define the patient’s DISC style • If necessary, adapt styles to resonate more with the patient’s preference
Adapt Your Style to the Patient’s Style • If not, 75% of the time, you may not be relating to your patients in the best way!
DISC Behavioral Style PreferencesHow do I identify a patient’s style? • The 2 indicators of behavior style are • Pace • Orientation
DISC Behavioral Style PreferencesHow do I identify a patient’s style? • The “Define/Do” tearpad can help you identify a patient’s learning style • Feel free to make these questions your own! • Think about when you would like to ask these questions
DISC Behavioral Style PreferencesPutting it all together • Do you need to adapt your pace and orientation to better engage a patient? • Your Quick Reference Guide provides tips on engaging patients from all 4 behavior styles
The Five WhysWhat is it? • The Five Whys is a technique used to help uncover the core motivator for managing a patient’s diabetes
The Five WhysWhat does this mean to me? • The Five Whys can help you harness a patient’s motivation to drive behavior change • Experiment with words beyond just “why” • Think about how and when you might have this dialogue with a patient
The Five WhysPutting it all together • “Personal Goal Cards” can help keep patients’ motivators at the forefront of their mind
Special thanks to David Clark and Roche for their invaluable help & support! David Clark, and Roche for their invaluable help & support!
Contact Information • Suzanne Sparks, RN, BSN, CDE 909-558-3646 susparks@llu.edu • Charlene Canger, LCSW, MFT 650-723-5763 ccanger@stanford.edu