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Lifestyle Coaching. Skills Review. Lifestyle Coaches. Our purpose is to support & facilitate lifestyle changes and goals participants have set for themselves. Information covered:. Stages of change Communication skills Wellness coaching models SMART goals Prep for 1st coaching meeting.
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Lifestyle Coaching Skills Review
Lifestyle Coaches • Our purpose is to support & facilitate lifestyle changes and goals participants have set for themselves.
Information covered: • Stages of change • Communication skills • Wellness coaching models • SMART goals • Prep for 1st coaching meeting
Prochaska and DiClemente’s Stages of Change Model Prochaska and DiClemente’s Stages of Change Model 1. Stages of Change
2. Communication Skills • Stop talking (listen) • Empathize • Be patient • No distractions, disagreeing, criticizing or arguing • Client does the work • Mentor/guide in direction they chose • Believe person is “well” and is there to support & facilitate earlier attainment of goals for person
The following are Motivational Interviewing strategies • Ask open-ended questions. • Avoid using questions that will elicit a short answer • ("Tell me more about these difficulties" as opposed to "Have you had difficulties with this?") • Ask, don't tell. • Spend far more time listening than you do talking. • Allow the person to do most of the thinking for him/herself. • Shoot for a 70/30 listening to talking ratio. • Reflective listening. • Look for the underlying meaning of what is being said and reflect this back to the person. • Focus on how the person is feeling. • Double-sided reflection. • Use two-sided reflections in order to highlight ambivalence. • For example, "So, on the one hand, you say smoking makes you feel more relaxed, but only the other hand, you know that it upsets your family and it's not good for your health." • Summarize. • Summarize key statements. • Connect motivationally relevant material, allowing the individual to hear their own words and thoughts again. • Affirm. • Create the sense that you are supportive. • Reinforce important statements with reflective listening and support as well as nods.
Communication is • Body language • Eye contact • Open body language • Attentive Sings ‘Unfortunate souls’ about importance of body language
Top 5 Important to Remember: • Listen – Stop talking and Ask questions • Put other person at ease • Empathize • Watch own emotions (patience, criticize, argue, opinions) • Behavior change comes from the inside, and provides the proof on the outside.
3. What is a ‘model’? • Tool to provide framework to coaching relationship • There are a bunch! • Why important? • To outline a plan with participant, helps direction conversation, not end up trying to “counsel”
Examples of Models include: • GROW • Goal, Reality, Options, What next
Models • INW
Other model examples … • Wellness Wheel • Wellness Path, by Cooper Institute
4. Setting Goals • Client sets the goal • SMART
5. First session • Prepare • Intro of you and your coaching • Assessment reviewed • Determine current status • Get to know • Done before • Determine Model to use
Prepare on how to end first session: • Conclude • Contact info • Feedback (how was this for you?) • Questions? • Next appt • Reminder that is positive
Lifestyle Coaching Skills Review
Lifestyle Coaches • Our purpose is to support & facilitate lifestyle changes and goals participants have set for themselves.
Information covered: • Stages of change • Communication skills • Wellness coaching models • SMART goals • Prep for 1st coaching meeting
Prochaska and DiClemente’s Stages of Change Model Prochaska and DiClemente’s Stages of Change Model 1. Stages of Change
2. Communication Skills • Stop talking (listen) • Empathize • Be patient • No distractions, disagreeing, criticizing or arguing • Client does the work • Mentor/guide in direction they chose • Believe person is “well” and is there to support & facilitate earlier attainment of goals for person
The following are Motivational Interviewing strategies • Ask open-ended questions. • Avoid using questions that will elicit a short answer • ("Tell me more about these difficulties" as opposed to "Have you had difficulties with this?") • Ask, don't tell. • Spend far more time listening than you do talking. • Allow the person to do most of the thinking for him/herself. • Shoot for a 70/30 listening to talking ratio. • Reflective listening. • Look for the underlying meaning of what is being said and reflect this back to the person. • Focus on how the person is feeling. • Double-sided reflection. • Use two-sided reflections in order to highlight ambivalence. • For example, "So, on the one hand, you say smoking makes you feel more relaxed, but only the other hand, you know that it upsets your family and it's not good for your health." • Summarize. • Summarize key statements. • Connect motivationally relevant material, allowing the individual to hear their own words and thoughts again. • Affirm. • Create the sense that you are supportive. • Reinforce important statements with reflective listening and support as well as nods.
Communication is • Body language • Eye contact • Open body language • Attentive Sings ‘Unfortunate souls’ about importance of body language
Top 5 Important to Remember: • Listen – Stop talking and Ask questions • Put other person at ease • Empathize • Watch own emotions (patience, criticize, argue, opinions) • Behavior change comes from the inside, and provides the proof on the outside.
3. What is a ‘model’? • Tool to provide framework to coaching relationship • There are a bunch! • Why important? • To outline a plan with participant, helps direction conversation, not end up trying to “counsel”
Examples of Models include: • GROW • Goal, Reality, Options, What next
Models • INW
Other model examples … • Wellness Wheel • Wellness Path, by Cooper Institute
4. Setting Goals • Client sets the goal • SMART
5. First session • Prepare • Intro of you and your coaching • Assessment reviewed • Determine current status • Get to know • Done before • Determine Model to use
Prepare on how to end first session: • Conclude • Contact info • Feedback (how was this for you?) • Questions? • Next appt • Reminder that is positive