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Electronic and mobile government services: process as data

Electronic and mobile government services: process as data. From Costopoulou et al. The focus is on agriculture. Goal is to leverage emerging software technologies to provide services to farmers and other people involved in agriculture Levels of service, page 266 The framework focus

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Electronic and mobile government services: process as data

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  1. Electronic and mobile government services: process as data From Costopoulou et al.

  2. The focus is on agriculture • Goal is to leverage emerging software technologies to provide services to farmers and other people involved in agriculture • Levels of service, page 266 • The framework focus • Workflow analysis • Web services

  3. Their proposal • EMG framework • Phase 1 – identify creators and users of services • Phase 2 – descriptions of services • Scope • Preconditions • Participants, end users, involved agencies • Inputs • Procedural rules • Overall output • Phase 3 – Modeling a public service using workflow patterns • Phase 4 – Development of the e-gov service

  4. Proposal, continued • Phase 5 – Public evaluation of service • Phase 6 – Committee decision on e-gov • Phase 7 – Estimating the demand for a service • Phase 8 – Specification of technical solution • Phase 9 – Economic evaluation • Phase 10 – Committee decision on service

  5. Viewing processes as data • Workflow processes tell us what data and processes are needed, such as shared databases and web services – so the workflow is a sort of data to the programmer • Processes, in terms of workflow guidance and web services are supplied to end users • Generic ways of determining workflow, of providing workflow guidance, and weaving web services and databases into the workflow are needed.

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