The Most Admired HR Solution Providers To Watch (2)

W RLD I N D I A The Most Admired HR Solution Providers to Watch VOL 02 2024 Enterprise Essential The Evolution of Human Resource Management as an Important Business Function Mr Subramanyam S, Founder, AscentHR People Capital Top Ten Modern Trends Transforming HRM Present and Future AscentHR The Most Admired HR Solu?on Provider on the Horizon Rise and Shine with www.cioworldindia.com

The Most Admired HR Solution Providers to Watch

Editor’s Note I n the dynamic realm of Human Resources (HR), the role of solution providers has emerged as increasingly pivotal. Adaptability stands as a foundational quality that sets esteemed HR solution providers apart. As the landscape of work undergoes constant evolution, these providers showcase their ability to adapt in sync with the evolving needs of organizations. They adjust their solutions to align with emerging trends, ensuring the continued relevance of their offerings in dynamic work environments. Esteemed HR solution providers prioritize user-centric design principles. They understand the importance of crafting tools and platforms that are intuitive, user-friendly, and tailored to the distinct requirements of HR professionals. This focus on user experience enhances the adoption and efficacy of their solutions across diverse organizational landscapes. significance of creating solutions that cater to the varied workforce landscape, addressing the unique needs and challenges encountered by different demographic groups. This inclusivity extends beyond their products to encompass their organizational cultures as well. This brand new CioWorld India edition, ‘The Most Admired HR Solution Providers to Watch,’ explores the roles that make certain HR solution providers stand out as the most admired. It delves into the intangible qualities that set them apart in a competitive and ever-changing industry. Architects of the Future in Human Capital Management The adept utilization of technology to enhance HR practices is a defining characteristic of the most respected solution providers. Whether through sophisticated analytics, artificial intelligence, or other state-of-the-art technologies, these entities harness digital tools to augment decision- making, streamline workflows, and offer data-driven insights that empower HR professionals. Innovation serves as a cornerstone for earning admiration among HR solution providers. The most esteemed entities in this field exhibit a dedication to pushing boundaries and introducing fresh approaches to tackle challenges in talent acquisition, employee engagement, and workforce management. Their innovative solutions not only streamline HR processes but also bolster the overall effectiveness of organizational strategies. As organizations grapple with the complexities of talent management, these esteemed HR solution providers stand out as symbols of innovation, adaptability, and user-focus. Their contributions play a pivotal role in shaping the future of HR practices, influencing how businesses tackle human capital management in a constantly evolving professional environment. Furthermore, another aspect that distinguishes respected HR solution providers is their commitment to fostering inclusivity and diversity. They acknowledge the

Cover Story Contents AscentHR The Most Admired HR Solu?on Provider on the Horizon Profiles Rise and Shine with 20 Infotrack Systems A Game Changer in the HR Solutions Landscape 28 Talent Corner HR Services Building Better Workplaces with Innovation and Insights Ar?cles 16 Enterprise Essential The Evolution of Human Resource Management as an Important Business Function 24 People Capital Top Ten Modern Trends Transforming HRM Present and Future 06 06

C O V E R S T O R Y Rise and Shine with AscentHR The Most Admired HR Solu?on Provider on the Horizon Mr Subramanyam S, Founder, AscentHR AscentHR is more than just so?ware; it's a complete ecosystem designed to empower people, streamline processes and fuel organiza?onal growth.

The Most Admired HR Solu?on Providers to Watch T *Built for Scale: Whether you're a nimble startup or a sprawling enterprise, AscentHR has your back. Its scalable solutions adapt to your evolving needs, empowering you to easily manage talent, payroll, and compliance, regardless of size. The Three Benchmarking Aces he Indian human resource industry was reeling under the quagmire of clunky payroll software and impersonal employee portals when a star rose on the horizon: AscentHR. It revolutionized the way the entire human resource sphere functions. Its intuitive platform fosters employee engagement with learning, performance management tools, and seamless communication channels. Watch employees thrive as they take ownership of their growth and development. transformation and help them manage their human resources more efficiently. AscentHR’s 21 years of being in a thriving business. These values underpin everything at AscentHR – its people and the innovative HR solutions the team builds. AscentHR has emerged as one of the most admired HR solution providers. From the outset, its guiding philosophy has been ingrained with the three organizational tenets – Adaptability, Accountability, and Accuracy. These values remained a constant source of empowerment as the company expanded, evolved, and matured as a living and growing entity. Today, these values have become AscentHR’s DNA, setting a benchmark for fellow Ascentians to aspire to emulate. Shortly after its inception, the company rolled out its first HR solution, Power Pay, a multi-country payroll engine configured for 28 countries. This release marked a milestone in the company's journey in the APAC region, with Bangalore as its operational epicentre. The solution was primarily aimed at making complex payroll processes simpler. The solution prioritized growth opportunities in HRO products and set the ball rolling for the company’s evolution. AscentHR’s business journey started with just ten employees and a handful of customers. AscentHR believes in connecting all the parts of the company’s ecosystem and stakeholder community. Their success relies on these values as the key ingredients to their relationships with their employees, customers, business partners, and the wider community. *Innovation in Every Byte: AscentHR isn't content with the status quo. The team constantly innovates, integrating advanced tools, intelligent performance analytics, and automated workflows to make HR processes effortless and insightful. Expect the unexpected as they push the boundaries of HR tech. *A Champion for Inclusivity: AscentHR champions diversity and inclusion in the workplace. According to Mr Subramanyam S, the Founder, their platform supports flexible work arrangements, promotes equal opportunities, and fosters a culture of belonging for all employees. Watch them lead the way in creating a more equitable and thriving work environment. When you step into the world of AscentHR, you witness the phenomenon of how human resources transforms from a back-office burden to a strategic advantage. This rising star in the HR tech scene is more than just software; it's a complete ecosystem designed to empower people, streamline processes, and fuel organizational growth. talent acquisition Crafting distinctive HR products and delivering exceptional services driven by their values has helped the company attract marquee customers, business partners, and staff. AscentHR now With these values as its guiding philosophy, the company has been unleashing efficiency for its customers since 2002. In fact, 2023 marks *A People-First Philosophy: At AscentHR, technology serves humanity, not the other way around. The company’s platform, StoHRM, is designed with user experience at its core, offering mobile accessibility, customizable dashboards, and intuitive interfaces that make HR management a breeze for everyone. The Saga of Employee Empowerer Yet, the first question you might be asking is, why AscentHR? The answer lies in its major distinctive traits. Since then, the company has been focusing on growing organically – from taking its solutions and technologies and expanding them worldwide to building support models around sales and partner ecosystems. In addition, the company also focuses on achieving growth through mergers and acquisitions to keep the entire model running smoothly. The origin of AscentHR traces back to 2002 when Subramanyam realized a need for a solid and homegrown HR solution that would help Indian businesses in their journey to HR *Beyond Compliance, Towards Engagement: AscentHR goes beyond just ticking compliance boxes. The company has enhanced its value chain from payroll and benefits administration to a full-service HR solutions company covering multiple global geographies. The company has gone from ten employees two decades ago to over 600 catering to over 700 customers representing diverse industries and segments. Shortly a?er our incep?on, we rolled out our first HR solu?on, Power Pay, a mul?-country payroll engine configured for 28 countries. Today, the company has earned a reputation for reliability, customer- centricity, and customized solutions, steadily growing from a humble beginning to a family of multiple connected entities spanning PEO, RegTech, LeisureTech, and FinTech.

enjoys a position of prominence enjoyed by few other companies. The company has earned a reputation for excellence and customer-centricity, making every stakeholder proud of their affiliation. processes. As organizations adopt new ways of working and use new technologies to operate, they also evolve in parallel. To navigate the evolving market effectively, the company leverages its well-thought-out organizational structure to support its business goals. The company has several market divisions and functional groups, each headed by an executive leader. They rely on this structure to ensure business focus, rapid implementation of strategies, and enhanced governance. to manage human resources efficiently and effectively. But they don’t stop there. They continue to evolve the software by upgrading it to achieve HCM excellence and long-term success. As they grow and face new challenges, their three organizational values guide their people in the actions they take and the decisions they make every day. The company uses these organizational values as a strategic approach to optimize its performance. This, in turn, empowers their clients to tackle their HR challenges effectively through customizable and scalable solutions, which is key to AscentHR’s brand identity - “Powering People Practice.” Streamlining All Your HR Processes Their developers constantly work on modernizing their HR and payroll platforms to make them more accommodative and flexible, and they add value in the form of new releases to improve the user experience further. In short, their strategy for excellence is to make their systems future-proof, ready to use, productive from day one, and flexible to adapt. The human resource landscape is continually evolving. AscentHR ensures that it remains adaptable and ahead of industry trends, providing innovative solutions to its clients. AscentHR helps its client organizations nurture the human resources they need to grow. The team supports their clients’ employees with HR and payroll tasks through seamless workflows and Additionally, AscentHR’s business has scale, infrastructure, experience, and domain expertise. They consciously consider the market and workforce trends driving growth in the HRO industry. They take advantage of opportunities to deliver their HR products and services. Recognized as a driving force behind AscentHR's achievements, Subramanyam’s management ethos and leadership style are culture-centric and transformational. His approach is to make an indelible mark on HRO industry by inspiring AscentHR teams to bring out exceptional products and services that cater to clients’ unique HR needs and challenges. As a global Professional Employer Organisation (PEO), they help clients drive their DEI (Diversity, Equity, and Inclusion) by building a talent pool that reflects a wider society with flexi- engagement models and delivering a superior employee experience. With a host of proprietary solutions, AscentHR caters to various business requirements, from end-to-end payroll to business expense and reimbursement management, financial services and personal financial wellness, online survey tool, business compliance management, and vendor compliance management. Fostering Constant Tech-Access Known for his strong financial and business acumen and his ability to comprehend complex regulatory environments, Subbu is a strategic leader. He is adept at foreseeing the evolving market needs and trends and leveraging technology to meet those needs. The essence of human resources lies in innovative solutions and enhancing the employee experience. According to Subramanyam, at AscentHR, they understand the expectations one has of technology. Today, virtually everyone in the organization uses HR tools and platforms. Employees expect those tools to be user-friendly, effective, and engaging as they perform tasks efficiently on their phones. Our greatest asset is our people: That’s why we invest substan?ally in employee development and building our culture to ensure that AscentHR is a great workplace. The Mark of Mighty Subramanyam’s approach to leadership and building teams combines trust, empowerment, and guidance. He primarily focuses on establishing relationships of trust, empowering employees with the necessary tools and resources to perform their jobs, creating a culture of guidance, and helping people move in the right direction to drive outcomes collaboratively. Over the last two decades, AscentHR has made an indelible mark on the HRO industry, and they continue to evolve their products and services with the best technology by understanding their clients' unique needs and challenges. For instance, the latest offering they’ve built – StoHRM, is a comprehensive, scalable HR system that helps small and medium-sized enterprises with everything they need That’s why AscentHR’s solutions are built to optimize employee experience. Subramanyam says, “When technology is more accessible, mobile, and user- friendly, our clients’ employees are more engaged and productive, positively impacting the bottom line.”

planning tool called Jofin to enhance their financial well-being. For instance, the features and functionalities of their solutions and applications come with access control based on an employee’s role within the organisation. This approach helps secure privacy and confidentiality and enhances ease of use by allowing users to focus on what is relevant and most important to them. StoHRM echoes the team’s commitment to providing an integrated HR cloud solution designed to meet the specific needs of HR professionals in small and medium enterprises (SMEs). scalable and tailored solutions that meet their customers’ unique requirements. They strive to foster an environment that challenges, inspires, and rewards their people. Innovative performance management framework, teamwork, and their three corporate traits – Accountability, Adaptability, and Accuracy are woven into their corporate values. These values have been reflected in their employees' actions and behaviors. Looking ahead, solidifying their position as a tech-driven trailblazer will be a clear focus for growth. AscentHR is dedicated to enhancing operational efficiency, delivering impactful results through next-gen products, and reinforcing its strategic focus across the dynamic APAC-MEA region. StoHRM is a SaaS-based workforce management platform built for SMEs, as well as large enterprises, to help them manage their HR processes with a DIY (Do It Yourself) approach. With a focus on enabling HCM on the cloud, the solution automates the HR processes that support the entire employee lifecycle. Additionally, all their solutions are powered by a suite of HR analytics tools, providing clarity and insights into complex employee data. This enhances the decision-making process at every level of the organization. An Amazing Team Up and Above in Professionalism Tech AscentHR The workforce is the cornerstone of any successful organization. Understanding it, at AscentHR, the leadership fosters a culture of growth, skill development, and empowerment among their employees. Subramanyam says, “Our greatest asset is our people. That’s why we invest substantially in employee development and building our culture to ensure that AscentHR is a great workplace.” AscentHR tailors its L&D programs to cover various areas to meet its employees’ upskilling, reskilling, and career needs. The courses are interactive and engaging, developed by their in-house qualified trainers and subject matter experts. The L&D programs serve as an important element of the continued success of both the employees and the organization. Simply put, they balance functional efficiency and workforce satisfaction by placing the user’s experience at the centre of any solution they design. In the realm of human resources, technology plays a pivotal role in enhancing efficiency. At the core of their growth blueprint lies their ethos of innovation and integration of cutting-edge technologies evolving as products, reinforcing their confidence in continuously delivering unmatched value to their esteemed clientele. Innovation is the Key Subramanyam furthers that managing HR operations and payroll is becoming increasingly intricate and time- consuming. This is specifically true among small and medium enterprises, although they are opening up to HR outsourcing and cloud-based HR automation. Additionally, the percentage of SMEs adopting HR technology steadily increases yearly. The start-up culture is also growing parallelly, specifically in India. AscentHR’s HR software solutions and applications help clients adapt to change quickly and seamlessly, providing them with unparalleled digital transformation experiences. They continue to expand their offering and mature their applications through their roadmap initiatives, investing approximately 15% of their revenues annually in R&D efforts to harness the power of emerging technologies. Ascentians come to work every day to empower their clients to nurture their human resources. They achieve this mission by hiring, developing, and retaining the top talent in the industry. Their employee engagement model is multifaceted. Besides regular communication through an internal employee magazine, internal mailers, and town halls, they also carry out regular employee engagement surveys, with a good score in 2023. In 2023, they became an “Amazing Workplaces” certified organisation, indicative of an effective working atmosphere for employees with AscentHR. We will con?nue to collaborate with our customers on their HR strategy in terms of HR workflow, processes and analy?cs so that they are equipped to achieve new levels of efficiency and the best business outcomes. He adds that as they continue to observe these shifts, they realize that their products and services must be tailored to address the unique needs of various business segments, helping them increase their HR efficiency by leveraging innovative HR tools. AscentHR’s technology stack is diverse, with market-leading cloud platforms, DevOps automation, backend and frontend technologies, and mobile app development technologies. It is a carefully curated ecosystem of programming languages, quality assurance frameworks and practices, and tools to ensure top-notch and innovative project outcomes. They rely on these technologies to craft To take advantage of this market opportunity and further strengthen its growth potential, AscentHR recently adapted StoHRM, their comprehensive enterprise HRMS tool, to make it available to small and medium businesses. They also work through their website and social media handles to keep their employees and stakeholders engaged and informed. They also provide their employees with a free-to-use financial

Driving a Holistic and Healthy Work Culture Their robust performance management system, consistent across all their functions and locations, allows their employees to channel their efforts towards their goals and realize their full potential. Additionally, they are committed to training at every level, from interns to executive leaders. According to him, their challenges were two-fold. While adopting agile working methods, they also had to adapt quickly and work harder to understand their customers' needs and challenges. This was important as they were tasked with the huge responsibility of overseeing payroll management for their clients. As usual, they had to ensure that the employees' salaries were paid on time. They empower their line managers to offer flexible work arrangements, such as flexi-time and reasonable workloads. They also create a positive work culture through senior management visibility, ensuring their leaders are visible and approachable. to leverage and expand upon this collaborative approach to propel us into the future. Today, every HR aspect goes beyond the physical realm, touching on facets like employee health and wellbeing (physical and psychological). Subramanyam adds that AscentHR keeps employee well-being at the top tier of its priorities. “We understand that employee health and well-being are indispensable to building our competitive advantage simply because these factors directly impact employee attendance and job performance.” *Delivering results. “We will continue to collaborate with our customers on their HR strategy in terms of HR workflow, processes and analytics so that they are equipped to achieve new levels of efficiency and the best business outcome.” They also support employees’ financial security goals and aspirations through their financial planning platform – Jofin. Besides focusing on developing their existing employees, they also provide internship opportunities to undergraduate students. Through their structured internship program, Begin Your Ascent, they induct graduate students pursuing their final year of studies into their organization, introducing them to the “real world of work” by giving them basic domain knowledge and fundamental on-the-job training that can’t be learnt in classrooms. This summer internship program lays a foundation for the interns to select their career paths and build their networking skills, helping them foray into new career fields and realize their career aspirations. Witness the Human Resource Revolution Additionally, new government directives were to be decoded within strict deadlines. Let’s Grow Together Looking to the future, Subramanyam divulges his vision for AscentHR. Originating as a specialized managed services firm, it has evolved over two decades into a pioneering force in HR technology and business solutions, driven by its adept utilization of cutting-edge technology. “We are proud of our journey so far. We have graduated from managed services to leveraging on tech and evolving comprehensive and robust products, enabling new GTM opportunities.” Due to the impact on revenues, several companies introduced staggered pay cuts, capped salaries, re-calibrated incentives, re-configured job roles, and other damage control measures. These changes translated into frequent and ad-hoc adjustments in the payroll input. The AscentHR teams had to demonstrate a higher level of diligence to ensure on-time payroll and with 100% accuracy. Promoting employees’ health and well- being leads to a more productive workforce. Subramanyam says that’s why they embrace these concepts and put them into practice by adopting multiple strategies, from office equipment ergonomics and safety policies and protocols to integrating employee wellness initiatives. AscentHR’s employee wellness initiatives cover four key aspects – physical well-being, social and community well-being, financial well- being, and mental and emotional well- being to drive a holistic, healthy work environment. AscentHR isn’t just a software provider; it is a game-changer. The team is redefining how we manage, engage, and empower our most valuable asset: our people. At AscentHR, their employees are passionate about blending creativity with technology to deliver integrated, robust and scalable solutions to help automate HR workflows. “Along with our other entities, we provide a broad range of products and services to cater to various industries and business segments,” concludes Subramanyam. *Global presence. Subramanyam informs that they currently have eight offices in three countries, capable of providing payroll delivery in 34 countries. “As we continue to grow geographically in emerging markets, we are where our customers are and need us the most.” The results of these dedicated endeavors are visible in terms of continuous process improvements and how they do their business. Even amidst the challenges posed by the peak of the COVID-19 pandemic, Ascentians demonstrated resilience in delivering reliable payroll and compliance services, keeping countless lives from disintegrating, and adhering to many statutory compliance requirements that kept changing. Outsmarting Obstacles *Innovation. He furthers that they remain at the forefront of developing and implementing HR technology. AscentHR has over two decades of experience in business support, automation, consulting, staffing, and compliance. Leveraging the latest technologies and platforms, their products and services continually evolve, driving value across industries and segments. They engage their employees through a robust rewards and recognition program that provides meaningful and employee-valued incentives, inspiring positive vibes throughout the organization. As a leader in India's human resource horizon, AscentHR faced its share of challenges. Sharing an instance where his team's resilience and ingenuity triumphed over adversity, Subramanyam says that resilience keeps the human spirit high in the face of unprecedented challenges. The global health crisis in 2020 was an unprecedented challenge for everybody, and “We were not an exception.” Subramanyam says they introduced new work methods and policies that nurtured their emotional well-being to motivate their employees to perform enthusiastically even during difficult times. “We increased communication and developed a constant feedback loop, allowing issues and concerns to be voiced and heard.” Implementing this feedback loop was crucial to uplift employee morale and provide support to navigate various challenges, from unreliable Wi-Fi connections to feelings of isolation. So, keep your eyes on AscentHR. As they continue to innovate and grow, expect them to disrupt the HR landscape and shape the future of work, one satisfied employee at a time. Ready to witness the HR revolution firsthand? Take a closer look at AscentHR and join the team on an inspiring journey to unlock the full potential of your workforce. AscentHR’s in-house HR teams drive employee-centric programs and policies. They conduct regular team- building and fun activities, sports and games, social events and celebrations, employee surveys and feedback. Their L&D function offers learning and professional development opportunities. *Collaborative approach. They work with their customers and business partners to deliver value in each project. They will continuously strive

Enterprise Essen?al The Evolution of Human Resource Management as an Important Business Function employee performance and organizational effectiveness. Organizations have come to realize that attracting, developing, and retaining top talent is essential for achieving sustainable growth and success. As a result, HRM has shifted its focus towards talent management, encompassing activities such as recruitment, training, performance management, and employee development. This technological transformation has empowered HR professionals to become strategic partners in driving organizational growth and innovation. Organizations began to recognize the value of their human capital, leading to the emergence of HRM. Today, HRM is not just about managing personnel but also about aligning human capital with business objectives and fostering a positive organizational culture. Another significant aspect of HRM's evolution is its role in fostering a positive organizational culture and employee engagement. Research has shown that organizations with strong cultures and engaged employees tend to outperform their competitors in terms of productivity, profitability, and customer satisfaction. As a result, HRM has become increasingly focused on initiatives aimed at promoting employee well-being, diversity, inclusion, and work-life balance. The Novel Vistas One of the key drivers behind the evolution of HRM is the recognition of employees as valuable assets and a source of competitive advantage. Moreover, the digital revolution has revolutionized HRM practices, enabling the automation of routine tasks and the implementation of data- driven decision-making processes. Advanced HRM software and analytics tools allow organizations to optimize their HR processes, improve efficiency, and gain valuable insights into workforce trends and performance metrics. uman Resource Management H evolving from a purely administrative function to a strategic partner driving organizational success. In the contemporary business landscape, this significant evolution, transitioning from a traditional administrative role to a strategic business function marks the beginning of a new era. Today, HRM plays a vital role in driving organizational success, ensuring that enterprises thrive in an increasingly competitive and dynamic environment. (HRM) has undergone a remarkable transformation, Furthermore, HRM is playing an increasingly important role in navigating complex regulatory landscapes and ensuring compliance From Personnel Management to Strategic Partner In the early days of industrialization, personnel management focused on basic tasks like payroll, recruitment, record-keeping, and compliance. Thus, traditionally, HRM primarily catered to administrative tasks. It aimed to maintain a compliant and efficient workforce, with minimal emphasis on employee well-being or development. However, with the rise of knowledge work and a more competitive business environment, as businesses evolved and became more complex, the role of HRM expanded to encompass strategic functions aimed at maximizing February, 2024 February, 2024 16 |www.cioworldindia.com 17 |www.cioworldindia.com

Employee Relations: HR fosters positive employee relations by addressing employee concerns, promoting a healthy work environment, and ensuring compliance with labour laws. The Future of HRM with labour laws and regulations. With labour laws becoming more stringent and enforcement mechanisms becoming stricter, organizations rely on HRM professionals to ensure legal compliance and mitigate risks associated with non-compliance. The field of HRM continues to evolve. Here are some key trends shaping the future: Data-Driven HR: HR is increasingly using data analytics to gain insights into workforce trends, optimize talent management processes, and make data- driven decisions. The Benefits of a Strategic HR Approach HRM's Expanding Role Modern HRM encompasses a broad spectrum of activities beyond basic administration. It now focuses on: A strong HR strategy offers numerous benefits to organizations: Focus on Employee Experience: Creating a positive employee experience is becoming a top priority for HR. This includes fostering a culture of inclusion, work-life balance, and employee well-being. Increased Productivity and Performance: By investing in employee well-being and development, HR helps to create a more engaged and productive workforce. Talent Acquisition and Retention: Attracting, recruiting, and retaining top talent is crucial for organizational success. HR professionals develop strategies for talent acquisition, onboarding, and employee engagement. Enhanced Innovation: A culture of learning and development can foster creativity and innovation within the organization. The Rise of Technology: Technology is playing an increasingly important role in HR, with tools for talent acquisition, performance management, and employee engagement. Performance Management: HR implements performance management systems to ensure employees are aligned with organizational goals and receive valuable feedback for growth. Improved Employer Branding: Strong HR practices can attract top talent and contribute to a positive company image. The Road Ahead HRM has transformed from a back- office function to a strategic partner driving organizational success. By focusing on talent acquisition, development, engagement, and well- being, HR plays a crucial role in ensuring a company's competitive edge in the ever-evolving business landscape. As technology continues to revolutionize the workplace and employee expectations shift, HR must adapt and innovate to remain a vital force in any forward-thinking organization. Learning and Development: HR fosters a culture of continuous learning by providing training programs, development opportunities, and resources for skill enhancement. Reduced Absenteeism and Turnover: Engaged employees are more likely to be satisfied and stay with the company, reducing costs associated with absenteeism and turnover. Compensation and Benefits: HR designs competitive compensation packages, including salary, benefits, and rewards, to attract and retain talent and ensure employee satisfaction. January, 2024 February, 2024 February, 2024 18 |www.cioworldindia.com 18 |www.cioworldindia.com

Infotrack Systems A Game Changer in the HR Solu?ons Landscape From People Management to Payroll Perfection The Murugappa Group, specifically the Chola MS Group, has trusted Infotrack for more than 11 years. DCB Bank Ltd has been benefiting from Infotrack's solutions for over nine years. Hero MotoCorp Group, the world’s largest two-wheeler manufacturer, has looked to Infotrack for innovative solutions for more than eight years, helping to shape the workforce of the future. Ÿ Infotrack has catered to over 100 clients, including the Ministry of Defence, Government of India, for whom it has successfully executed numerous mission-critical and intricate projects over the past 21 years. The Ministry of Defence, Government of India, has recognized Infotrack's contributions with a prestigious Gold Medal award, acknowledging its valuable services. Ÿ Ÿ I n today's competitive business environment, attracting and retaining top talent is crucial for success. This is where Private Limited, emerges as Infotrack Systems a name to watch in the ever-evolving HR solutions landscape. With a comprehensive suite of technology- driven HR solutions, Infotrack empowers businesses to streamline processes, optimize operations, and create a thriving work environment. Infotrack Systems' voyage in the realm of HCM underscores its dedication to innovation, client contentment, and technological prowess. As the company sets its sights on the future, it stands tall on its accomplishments, poised to pioneer new horizons in the ever-evolving arena of Human Capital Management. A Constant Saga of Success Infotrack Systems As a prominent provider of on-premises and private cloud- based HCM solutions, Infotrack serves Fortune India 100 companies, drawing upon over 30 years of extensive domain expertise to implement HR best practices and offer practical solutions. The Infotrack HCM Platform has garnered the trust of more than 5 million satisfied users. Central to the trajectory of Infotrack is a formidable leadership duo comprising Dr. Bhushan Sahni, the visionaryManaging Director, and Sameeksha Sahni, the dynamicCEO. Their unwavering dedication to innovation and progress has propelled the company's growth and achievements. Infotrack's distinctive Business-first approach distinguishes it as a Business Integrator, uniquely positioned to comprehend and cater to clients' business and technological requirements. The amalgamation of forward-thinking leadership, advanced technology, and an unwavering pursuit of perfection drives Infotrack’s triumph. Infotrack is an ISO 9001:27001; 31000; 22301, and 14001 Certified software company dedicated to crafting top-tier Human Capital Management Products and solutions since its inception in 1994. Established in 1994 by a team of seasoned IT professionals, Infotrack Systems has not only navigated through the waves of change but has emerged as a trailblazer in delivering state-of-the-art HCM solutions. Infotrack goes beyond traditional HR software, offering a holistic approach to managing your entire workforce. Their solutions encompass: Human Resource Management System (HRMS): Simplify core HR processes like employee onboarding, leave management, performance appraisals, and more. The company's steadfast commitment to data security and compliance goes beyond mere assurance; it is a tangible reality underscored by its ISO certifications (ISO 9001, 27001, 31000, 22301, and 14001). These certifications not only ensure the highest standards of business continuity but also inspire confidence in clients regarding the integrity and dependability of Infotrack's solutions. Payroll Management System: Ensure accurate and timely payroll processing with statutory compliance. Contingent Workforce Management: Effectively manage and optimize your temporary workforce. Flagship Offerings Sameeksha Sahni, CEO, Infotrack Systems Retirement and Benefits Management: Simplify retirement planning and benefits administration for your employees. *People Dynamics - Human Capital Management Suite Infotrack Systems is a pioneering HCM Solu?ons provider for three decades and serviced numerous sa?sfied clients across diverse industries. At the heart of Infotrack's product lineup lies the People Dynamics - Human Capital Management Suite. This fully integrated, on-premises solution encompasses a wide array of human capital management functionalities, including employee relations, contingent workforce management, retirement benefits, travel management, and ESOPs. Virtual Assistant: Leverage AI-powered chatbots to answer employee queries and automate routine tasks. People Analytics and Predictive Insights: Gain valuable data-driven insights to make informed workforce decisions. *Comprehensive Service Portfolio Here are some notable HCM clients and their longstanding associations with Infotrack: Infotrack prides itself on delivering cutting-edge, end-to- end, fully integrated, on-premises solutions. It stands out as the sole provider of an object-oriented, AI-based, on- premises HCM solution. Its extensive HR Suite features an AI-powered voice-enabled virtual assistant, alongside ER Suite, Contingent Workforce Suite, Retirement Benefits Suite, and Analytics Suite. Gujarat Narmada Valley Fertilizers Group, the world’s largest single-stream ammonia urea fertilizer complex, has been partnering with Infotrack for over 23 years. Small Industries Development Bank of India has relied on Infotrack's services for more than 21 years. Aurobindo Pharma Group has been a valued client of Infotrack for over 20 years. 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The Most Admired HR Solu?on Providers to Watch Geo-fencing and Geo-tagging: Dr. Sahni remarks, "These solutions revolutionize our work dynamics by digitally connecting our workforce, thereby enhancing productivity." Empowering employees with flexible work schedules, Geo- fencing, and geo-tagging augment employee efficiency and overall business performance. AI-powered: Leverage artificial intelligence for tasks like recruitment screening and sentiment analysis. Empowering enterprises with exceptional HR solutions, Infotrack's Business-first approach ensures seamless alignment of technology with future business needs. characterized by repeated engagements and extensions, underscore the trust and confidence organizations place in Infotrack's consistent delivery of value. A Client-Centric Approach Market Presence: A Lasting Impression Positioned uniquely as a Business Integrator, Infotrack offers unparalleled control and robust data security through its on-premises secure solutions. These software solutions bolster customer development capabilities and substantially mitigate risks. Infotrack's People Dynamics HCM platform accomplishes precisely this. It stands as an AI-based, unified, intuitive, scalable, and secure Intelligent HCM platform, offering users a seamless and top-notch experience. Embracing a mobile-first approach, it delivers the speed, flexibility, adaptability, and transparency demanded by today's workforce, ensuring a rewarding employee journey coupled with maximum operational efficiency. Especially in the post-COVID-19 era, where physical interactions are limited, there's a pressing need for a secure, intelligent, and user-centric system like Infotrack's. Infotrack Systems has made a significant impact in the HCM market. Its influence extends not only across various industries but also through the widespread reach and efficacy of its solutions. The company's contributions have been instrumental in shaping the HCM landscape, establishing it as a reputable and esteemed player in the industry. Employee Relations Suite (ER Suite): A unified Employee Relations Suite centralizes the recording and tracking of cases, disciplinary actions, and grievances across the organization. This fosters visibility, consistency, and efficiency in managing employee relations. Infotrack's People Analytics solutions deliver tangible business benefits by amalgamating data insights with analytics prowess. These insights drive productivity enhancements across both HR functions and client business operations. Furthermore, the 360-degree Continuous Performance feedback management tool reimagines traditional employee performance evaluations, providing a more comprehensive and precise assessment. Rewards and Recognition: Effective employee motivation is paramount, and Infotrack's Rewards and Recognition system enables organizations to acknowledge daily contributions and achievements, incentivizing employees accordingly. Future Outlook: Spearheading Innovations and Technological Advancements Infotrack understands that every business is unique. They take pride in collaborating with clients to: Ÿ Identify specific needs and challenges. Ÿ Develop customized solutions. Ÿ Provide ongoing support and training. Ÿ Continuously refine their offerings based on client feedback. Infotrack's vision centers on delivering tangible business value that transcends traditional HR process automation tools. The company aims to lead the way in revolutionizing the HCM domain, with Sameeksha Sahni emphasizing the pivotal role of their innovative technologies in realizing this vision. Innovation at the Core Machine Learning for Recruitment: Infotrack harnesses machine learning to revolutionize the recruitment process, rendering it more efficient and data-centric. Infotrack doesn't just provide solutions; they prioritize continuous innovation. Their commitment to cutting-edge technology ensures their offerings are: Power BI for Data Visualization: Integration of Power BI facilitates comprehensive data visualization, equipping HR professionals with robust analytics capabilities. Looking for a reliable and innovative HR solutions partner? This focus on client success has garnered Infotrack an impressive track record: Ÿ Over 6,000 satisfied clients across diverse industries. Ÿ Recognition by leading industry bodies. Ÿ A dedicated team of experts with extensive domain knowledge. Face Recognition and Biometric-Based Attendance: Infotrack leverages state-of-the-art technology to ensure secure and streamlined attendance management through face recognition and biometric-based systems. Infotrack Systems Private Limited is a name you should definitely watch. They offer a compelling combination of technology, expertise, and commitment to client success, making them a valuable asset for businesses seeking to unlock their full HR potential. Infotrack Systems Interactive Dashboards for Real-Time Data Analysis: Infotrack's suite offers interactive dashboards for instant data analysis, empowering organizations with actionable insights in real-time. Infotrack's user-centric philosophy revolves around leveraging technology to enhance employee productivity while maintaining a harmonious work-life balance. As the company envisions expanding its operations and offerings, it is committed to delivering substantial business value beyond mere HR process automation. Infotrack Systems’ Hall of Fame Fortune India Magazine Feature (CEO, Sameeksha Sahni) - "Most Influential Personalities and Business Minds by Fortune." "Global Leadership Award for Excellence in Innovation in IT & ITES." "Featured in the Leading SMEs of India 2023 by Dun and Bradstreet." Featured in the influential CIOLook Magazine - "Most Leading HR & Payroll Management Companies 2022." "Inspiring Women Leaders of 2023" at Times Group - Economic Times Women Conclave 2023 (CEO, Sameeksha Sahni). Ÿ People Analytics: This powerful feature enables organizations to engage and retain top talent through data- driven insights and strategic workforce planning. Ÿ Innovations such as Machine Learning for Recruitment, AI- powered Virtual Assistants, robust data visualization tools, Geo-fencing and geo-tagging for mobile workforce management, face recognition, and biometric-based attendance systems, interactive dashboards for real-time data analysis, and potent people analytics underscore Infotrack's leadership in the HR Tech domain. Ÿ Cloud-based: Access your HR data anytime, anywhere, from any device. Ÿ Modular and scalable: Tailor solutions to your specific needs and grow with your business. Ÿ Mobile-friendly: Empower employees with self-service options on the go. Established Collaborations: Fostering Trust Over Time Infotrack Systems holds its long-standing partnerships in high regard. The enduring bonds forged with clients, February, 2024 February, 2024 22 |www.cioworldindia.com 23 |www.cioworldindia.com

Top Ten Modern Trends Transforming HRM Present and Future I (HRM) is undergoing a fundamental shift. A profound transformation, driven by technological advancements, changing workforce demographics, and shifting organizational priorities, is already happening. We're moving away from a focus on "personnel" and towards a strategic view of people capital. People Capital leveraging advanced analytics and predictive modelling to gain insights into workforce trends, employee performance, and organizational effectiveness. By harnessing the power of data, HRM can make more informed decisions that drive business outcomes and enhance employee satisfaction. The Rise of Smart Machines: Artificial Intelligence (AI) and Automation: AI is automating many HR tasks, from resume screening to performance analytics. AI and automation are revolutionizing HRM by streamlining administrative tasks, improving recruitment processes, and enhancing employee engagement. This allows HR professionals to focus on more strategic initiatives and personalized employee experiences. Chatbots, virtual assistants, and AI-powered algorithms are being used to automate routine HR activities, such as resume screening, candidate sourcing, and onboarding, freeing up HR professionals to focus on strategic initiatives. n today's rapidly evolving business landscape, the concept of Human Resource Management As organizations recognize the value of their people as their most valuable asset, HRM is adapting to meet the demands of the modern workplace. This recognizes the immense value employees bring to an organization and the critical role HR plays in attracting, developing, and retaining this valuable asset. The Rise of the Hybrid Work Model: Remote Work and Flexible Arrangements: The COVID-19 pandemic has accelerated the adoption of remote work and flexible work arrangements, transforming the way organizations manage their workforce. The pandemic normalized work from anywhere (WFA) or home (WFH), while visiting the office in-between and a hybrid model is becoming increasingly popular. HR needs to develop strategies for managing a dispersed workforce, fostering collaboration, and ensuring a positive work-life balance. HRM is embracing remote work policies, virtual collaboration tools, and flexible scheduling options to Here are ten key trends transforming Human Resource Management (HRM) in the present and shaping its future: The Rise of Data-Driven Decision Making: Big Data Management: One of the most significant trends in HRM is the shift towards data-driven decision-making. HR professionals are February, 2024 February, 2024 24 |www.cioworldindia.com 25 |www.cioworldindia.com

Gig Economy and Contingent Workforce Management: accommodate the needs of a distributed workforce and ensure business continuity. The rise of the gig economy and contingent workforce has prompted HRM to adapt its strategies for managing non- traditional workers. HR professionals are implementing new policies and processes for recruiting, onboarding, and managing freelancers, contractors, and temporary workers, ensuring compliance and alignment with organizational goals. The Rise of People Welfare: Employee Well-being and Mental Health Support: Employee well-being and mental health support have emerged as top priorities for HRM in light of the pandemic's impact on employee wellness. Organizations are implementing initiatives such as employee assistance programs, mental health resources, and flexible work policies to support the holistic well-being of their workforce and foster a positive work environment. Employer Branding and Employee Experience: The Growing Importance of Employee Experience (EX): Employer branding and employee experience have become critical factors in attracting and retaining top talent. HRM is focusing on enhancing the employer brand through employer value propositions, employer branding campaigns, and employee advocacy programs. Additionally, HR professionals are prioritizing the employee experience by designing workplace environments that promote engagement, collaboration, and well-being. The Rise of All Inclusive Workplace Culture: Diversity, Equity, and Inclusion (DEI) Initiatives: DEI is no longer just a buzzword. It's a critical business imperative. HR is at the forefront of creating inclusive workplaces that attract and retain talent from diverse backgrounds. DEI initiatives are gaining prominence in HRM as organizations recognize the importance of building diverse and inclusive workplaces. HR professionals are implementing strategies to attract, retain, and promote diverse talent, including unconscious bias training, inclusive hiring practices, and employee resource groups focused on underrepresented communities. The Future of Work: Sustainable HR Practices: Sustainability has emerged as a key consideration in HRM, with organizations integrating environmental, social, and governance (ESG) factors into their HR strategies. HR professionals are implementing sustainable practices such as remote work, green initiatives, and diversity programs to reduce their environmental footprint, promote social responsibility, and enhance corporate reputation. Automation and technological advancements will continue to reshape the workplace. HR needs to embrace change, prepare for the future of work, and develop strategies to equip the workforce with the skills needed to thrive. Skills Development and Continuous Learning: With technological advancements reshaping job roles and skill requirements, HRM is prioritizing skills development and continuous learning initiatives. Organizations are investing in employee training programs, upskilling and reskilling initiatives, and digital learning platforms to ensure that their workforce remains competitive and adaptable in a rapidly changing environment. These trends highlight the dynamic nature of HRM. By embracing these changes and focusing on people capital, HR can become a true strategic partner, driving organizational success and ensuring a competitive edge in the years to come. The future of HR is about creating a work environment that fosters innovation, engagement, and continuous learning, ultimately empowering people to be their best selves and contribute to the organization's success. Agile Performance Management: Traditional performance management practices are being replaced by more agile and flexible approaches that focus on continuous feedback, goal alignment, and employee development. HRM is embracing tools and methodologies such as OKRs (Objectives and Key Results), continuous feedback platforms, and agile performance reviews to facilitate ongoing performance conversations and drive employee growth. February, 2024 26 |www.cioworldindia.com

Here are the highlights of the Founder, MrBankim Doshi’s interview with the CioWorld India team. People are at the heart of what we do within our organization and those we serve. From day one, we adopted a people-centric approach that involved understanding each individual's unique qualities and aspirations. By placing the right people in the right roles, we create workplaces where individuals and organizations thrive. Talent Corner HR Services As a trailblazing HR solution provider, could you take us back to the beginning of your journey? What motivated you to step into this dynamic field? How do you ensure your company remains adaptable and ahead of industry trends, providing innovative solutions to your clients? In the vibrant heart of Mumbai, where dreams take flight and ambitions reach for the sky, in 2002, Talent Corner HR Services embarked on the journey of shaping the future of Human Resources. Driven by a singular vision—to revolutionize the recruitment process and help companies on a PAN India level find their most valuable asset—their people. Building Be?er Workplaces with Innova?on and Insights At Talent Corner HR Services, our commitment to remaining adaptable and ahead of industry trends is ingrained in our organizational DNA to provide innovative and effective HR solutions. We have achieved milestones in the recruitment sector; however, to match the beat of this dynamic industry, we also need some quick beat solutions. W hen Barry Davis said, “There is nothing more important than the people we hire,” it highlighted the significance of appropriate talent acquisition. A resilient, reliable and flexible workforce builds a strong foundation for any organization. HR service provider companies come to the rescue when it comes to the recruitment of a talented workforce. In the widespread sector of HR services, very few companies excel at providing remarkable services. In 2002, Mr Bankim Doshi established the Talent Corner. He started his career in 1978 as an Insurance Agent with LIC of India. During his journey, he identified a gap between demand and supply for the workforce. He mentioned, “I observed that there is always a demand and plenty of supply, but the biggest gap is that none of them are aware of it. When we started the company, Naukri.com was also new in the market. So, the recruitment industry was still an unorganised sector. I saw the potential and decided to embark on the journey!” Talent Corner HR Services is one such helping hand that thrives with its commitment to excellence, a dedication to its client’s success, and a belief that in the realm of human resources, every challenge is an opportunity to showcase the transformative power of Talent Corner HR Services. *Continuous Learning Culture: Fostering a culture of continuous learning, our team is encouraged to stay abreast of the latest industry developments, emerging technologies and evolving best practices. Regular training sessions, workshops and access to educational resources ensure our professionals are equipped with the newest knowledge. Could you share the guiding philosophy that has propelled your organization’s success? *Technology Integration: With the help of advanced recruitment tools, we incorporate cutting-edge technologies to streamline processes, improve efficiency and provide data-driven insights. With this, our clients benefit from the latest talent acquisition and management innovations. Our guiding philosophy is a set of principles and a living, breathing force that propels us forward. Our journey to becoming one of the most admired HR solution providers has been guided by 3 Core Values—Integrity, Transparency and Relationship. Our continuous endeavour is to make the recruitment process Easier, Faster and Transparent to absorb fresh talent. We aim to reduce the gap and upgrade the relationship between a candidate and clients. *Market Research and Analysis: Mr Bankim Doshi, Founder, Talent Corner HR Services Our team conducts thorough market research and analysis to keep a check on market trends and also monitors the pulse of the candidates for each market segment. This helps us anticipate future challenges and opportunities and develop strategies that align with the evolving needs of our clients. The Indian recruitment industry has been globally characterized as the highest evolving and dynamic industry! And we are proud to be a part of it for the past 23 years. *Collaboration and Partnerships: We actively engage with thought leaders, industry experts and professional networks to exchange insights and stay connected with the broader HR community. Mr Rashesh Doshi is a Member of BNI (Business Networking February, 2024 February, 2024 28 |www.cioworldindia.com 29 |www.cioworldindia.com

The Most Admired HR Solu?on Providers to Watch In human resources, how does Talent Corner leverage technology to optimize its services and stay ahead in a digital age?Also, how do you strike a balance between functional efficiency and workforce satisfaction? ~Client Consultations: The leadership extensively consulted with clients to understand their evolving needs and concerns. This proactive communication helped us tailor its services to meet the specific challenges faced by each client, fostering stronger partnerships. International), Round Table India and Mr Harsh Mariwala’s (Marico Industries) PSR Project–Ascent. Talent Corner provides various opportunities for employees to explore different organisational roles. These diverse experiences and opportunities develop a broad skill set, resulting in individual growth and a dynamic and adaptable workforce. Could you shed light on your approach to leadership and team building within the organisation? Technology has played a phenomenal role in transforming the world. Talent Corner HR Services recognizes this transformative power of technology in the HR domain and has strategically embraced various technological solutions to optimize its services and stay ahead in the digital age. With Advanced Recruitment Technologies, we employ cutting-edge recruitment technology applicant tracking systems (ATS). This helps us identify the right talent quickly, reducing time-to-fill and enhancing the overall recruitment experience. Additionally, exploring the digital world, Talent Corner incorporates Social Media and Digital Marketing strategies to build its brand, connect with a wider audience and attract top talent. Moreover, we have established recognition and rewards programs to highlight, acknowledge, and celebrate its employees' achievements and outstanding contributions. This boosts morale and creates a positive work environment where employees feel valued and appreciated. Talking about Empowerment through Responsibility, Talent Corner fosters a sense of ownership and accountability, encouraging employees to proactively contribute to the organization's success and invest in innovative thinking. ~Diversification Strategies: Talent Corner explored new industry sectors that showed resilience amid the economic downturn. We adapted its recruitment strategies to cater to emerging industries, showcasing agility in responding to changing market demands. My leadership style is based on strategic foresight, people- centric values and a commitment to fostering a culture of innovation and collaboration. I always set ambitious yet achievable goals for my team members. The goals are always directed to bring new clients or get more requirements closed and to guide the organization on a path of sustained growth and relevance in the ever-evolving HR landscape. This allows the team to anticipate industry trends and proactively respond to emerging challenges. ~Employee Well-being Programs: The leadership prioritized the well-being of its employees, including mental health support, flexible work arrangements, and regular communication channels. This ensured that the team felt supported and motivated during uncertain times. In addition, Work-Life Balance Initiatives promote initiatives that support a healthy balance between professional and personal life. We also offer flexible work arrangements to ensure employee satisfaction and productivity. Talent Corner strongly emphasises a people-centric approach and values open communication. The management also actively participates in brainstorming sessions that boost employee morale and enhance organizational creativity and problem-solving. We instil a sense of responsibility and autonomy to secure trust and faith within the organization. How does Talent Corner embrace modern concepts like employee health and well-being to address these areas? With the help of these professional networks, the company stays visible, engages with its audience and positions itself as an industry thought leader. Considering the health and well-being of employees, being a considerate organization, we quickly learned the need for balance in life. Hence, very simple aspects such as flexible timing, flexibility to work from home and defined working hours were the first steps we took towards them. We don’t believe in the concept of working late. We insist that our team members give much time to their families & their health. That, along with a few workshops, helps us stay on course. Have you encountered any challenges during your journey? How did you handle them? Furthermore, innovative solutions were needed as the company focuses on recruitment for the MSME Industry. Hence, along with the technology-process integration, we helped our workforce leverage these emerging technologies in their work processes and operations. As a company, Talent Corner works extensively to push its team members to adopt technologies that ease their work. It keeps pace with the digital age and stays ahead in delivering efficient, innovative, and client-focused HR services. The COVID-19 pandemic has sent shockwaves through the business landscape, causing uncertainties and shaking the job market dynamics. It caused a sudden halt in hiring activities, uncertainties about the future, remote work transitions, disruptions in traditional recruitment, and clients grappling with economic uncertainties. However, values such as resilience and ingenuity helped the company weather the storm and positioned it as a leader in navigating disruptions. Looking to the future, what is your vision for your company? How do you aspire to continue making a significant impact on India's human resource landscape? After the first shock, we understood the need for a proactive and innovative approach to overcome the challenges posed by the pandemic and adapt to the new normal. Talent Corner HR Services sets forth a visionary roadmap aimed at making a lasting impact on India’s human resource landscape. The company aspires to be a trailblazer, driving positive change and contributing to the growth and success of businesses and individuals. Picturing a promising time ahead, it envisions a future where it continues to be a catalyst for innovation, excellence and positive transformation. The workforce is the cornerstone of every successful organization. How does Talent Corner foster a culture of growth, skill development and empowerment among its employees? ~Virtual Transformations: We immediately created several formats for internal and client reference purposes. We ensured that the recruitment process continued seamlessly despite physical constraints. ~Skill Development Initiatives: Talent Corner initiated comprehensive skill development programs for its employees that enhanced their capabilities and positioned them as experts in navigating the evolving recruitment landscape. The result was that many of the marketing activities we used to outsource started effectively happening within the company. A motivated and skilled workforce is the backbone of success. To promote a culture of internal mobility and career advancement, February, 2024 February, 2024 30 |www.cioworldindia.com 31 |www.cioworldindia.com

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The Most Admired HR Solution Providers To Watch (2)

The Most Admired HR Solution Providers To Watch (2)

Presentation Transcript

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