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Industries That Can Take Advantage of Call Center Services

The industries that can take advantage of call centers are literally endless. Whether you are in the health care industry, financial services, travel, education or many others, a call center can significantly increase your employee efficiency as well as customer satisfaction. With properly trained call center representatives, you can take away a significant amount of the stress on your in-house employees.

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Industries That Can Take Advantage of Call Center Services

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  1. Industries That Can Take Advantage of Call Center Services The Connection

  2. Healthcare Call Center Services • Advanced technology and specialized training ensures unmatched customer service • Trusted by insurance, pharmaceutical, hospitals, and leading healthcare companies • Take advantage of call center solutions for both day-to-day tasks and crisis management

  3. Retailing and Consumer Products • Provides outsourced multichannel contact center solutions • Great for retailing, catalog, and consumer product companies • Great customer service while increasing sales and decreasing call time

  4. Financial Services • Trusted by many leading Fortune 500 companies • Provide experience, quality, and operational efficiencies you need • Lower your customer service costs and improve your quality rates

  5. Travel/Tourism • Handles customer service, reservations, sales, and upsell calls • Increase your sales with social media monitoring and live web chat • Third-party verification is also available

  6. Utilities • Extensive experience providing outsourced contact center solutions • Lower customer service costs, increase sales conversion rates, and improve your first call resolution rates • Handles everything from customer acquisition to technical support

  7. Direct Response Marketing • Professionally trained agents who handle calls 24 hours a day, 365 days a year • Works hand-in-hand with many leading direct response television and infomercial clients • Knowledge to convert callers into buyers

  8. Education • Handles lead generation, financial aid and lead qualification with warm transfer calls • Work closely with colleges, universities, and financial institutions • Provide exceptional student service results

  9. Political • Optimize your success through a flexible, consultative approach with a focus on quality • Handles political polling, telemarketing, general campaign calling, and much more • Reaching the public through voice, web chat, email, and IVR channels

  10. To Find Out More • Visit http://www.the-connection.com • Or call 800-883-5777 • Other industries available including cable, non-profit, and rapid response

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