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Tom Corsellis Executive Director Shelter Centre 25 th May 2012

Tom Corsellis Executive Director Shelter Centre 25 th May 2012. Content summary. Common library 1. Problem statement 2. Approach Progress to date Discussion. 1. Problem statement. Three challenges 1.1 Accessing knowledge 1.2 Where to find knowledge in different languages?

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Tom Corsellis Executive Director Shelter Centre 25 th May 2012

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  1. Tom Corsellis Executive Director Shelter Centre 25th May 2012

  2. Content summary Common library 1. Problem statement 2. Approach • Progress to date • Discussion

  3. 1. Problem statement Three challenges 1.1 Accessing knowledge 1.2 Where to find knowledge in different languages? 1.3 The limitations of moderated libraries

  4. 1. Problem statement • 1.1 Accessing knowledge • ReliefWeb and HumanitarianResponse offer global resources managing information such as situation reports and news feeds, however there is no comparable resource managing knowledge, such as policies or technical guidelines • Knowledge exists currently on tens of thousands of websites of humanitarian stakeholders, from governments to NNGOs, with varying support • Unlike for information, Google is currently the only way to find out what knowledge is where

  5. 1. Problem statement 1.2 Where to find knowledge in different languages? • It is easy to find information in European languages, but what about those that are not? How are local staff able to share and access resources in their own languages? • As part of a pilot project, Shelter Centre contracted the Asian Disaster Preparedness Centre, which reported challenges in locating local documents

  6. 1. Problem statement 1.3 The limitations of moderated libraries • Moderation often reflects the priorities of library managers rather than users • Moderation is costly to administer and slows uploading, as each document is reviewed • It is impractical to create a moderated global library of knowledge in multiple languages

  7. 1. Problem statement For example • How would you find this, if you did not know the exact title? • How would you find similar resources? • How would you moderate this? • Where would you share this?

  8. Content summary Common library 1. Problem statement 2. Approach • Progress to date • Discussion

  9. 2. Approach 2.1 Website mock-up 2.2 Integration opportunities with UN/OCHA and IASC 2.3 Governance and participation 2.4User-driven interaction

  10. 2. Approach 2.1 Website mock-up Initial content will be migrated from the Shelter Library. The website will includes features such as: • content relevant tocountry profiles • news and event feeds • projects and innovation • learning platform for training resources • online community forum • vacancy listings

  11. 2. Approach 2.1 Website mock-up Initial content will be migrated from the Shelter Library. The website will includes features such as: • content relevant to country profiles • news and event feeds • projects and innovation • learning platform for training resources • online community forum • vacancy listings

  12. 2. Approach 2.2 Integration opportunities with UN/OCHA and IASC

  13. 2. Approach 2.2 Integration opportunities with UN/OCHA and IASC

  14. 2. Approach 2.3 Governance and participation • Five Regional Advisory Groups (RAGs), will offer regional focus, as well as accountability, engagement and dissemination - RAGs will identify partners with specialist local knowledge who are able to upload content to the library in local languages

  15. 2. Approach 2.3 Governance and participation

  16. 2. Approach 2.4 User-driven interaction • User upload: like YouTube, users and institutions will also include institutions will be able to directly upload documents onto the library • Prioritisation: documents will be listed by popularity, 5-star rating, user comment, proximity, and relevance (‘people who viewed this also viewed these’) • Booklists: users will be able to create their own ‘booklists’ or playlists of knowledge, creating moderated libraries within libraries for communities, individuals, organisations, handovers and training

  17. 2. Approach 2.4 User-driven interaction The website intends to combine the interactivity of YouTube/Vevo/smartphones and the structure of Amazon

  18. Content summary Common library 1. Problem statement 2. Approach • Progress to date • Discussion

  19. 3. Progress to date 3.1 Existing Shelter Library 3.2 Work compliments the cluster approach 3.3 Current collaboration with UN/OCHA, IASC 3.4 Negotiations with USAID

  20. 3. Progress to date 3.1 Existing Shelter Library • In 2011 alone, the Shelter Library was accessed from 208 of the 233 countries and territories worldwide • This includes disaster-prone countries such as Haiti with small academic communities, suggesting that users are operational stakeholders

  21. 3. Progress to date 3.2 Work compliments the IASC cluster approach Shelter Centre is a member of 5 IASC clusters • Camp Coordination & Camp Management (CCCM) • Early Recovery • Emergency Shelter • Protection • WASH The library contains content related to these clusters, whilst ongoing meetings indicated interest to integrate the ‘booklists’ from the common library onto cluster websites

  22. 3. Progress to date 3.3 Current collaboration with UN/OCHA and the IASC UN/OCHA granted Shelter Centre access to its development space, inviting comment and observation of on-going build of Humanitarian Response, which is the IASC inter-cluster site for national use that replaces OneResponse UN/OCHA offered to share the Humanitarian Response software platform, optimising integration

  23. 3. Progress to date 3.4 Negotiations with USAID Ongoing discussions are in the concluding stages about funding the first agile phase of the common library

  24. Content summary Common library 1. Problem statement 2. Approach • Progress to date • Discussion

  25. 4. Discussion Comments? • Please fill in the ICT survey in your welcome packs • Developing an “app” for electronic devices • Would it be useful?

  26. 4. Discussion Comments? 1. Please raise your hand if you have experienced bandwidth issues in the field. 2. What percent of the time has this been a problem? 25% 50% 75% 100%

  27. 4. Discussion Comments? • Please raise your hand if you use the following devices • Smartphones • Tablet PCs • eReaders • 2. What about your field staff?

  28. 4. Discussion Comments? Shelter Centre is considering developing an application “app” software of the Shelter Library for electronic devices. This will include features for: 1. Downloading later, through a shopping list function 2. Integrating with Dropbox, or similar offline tool

  29. 4. Discussion Comments? Would this be useful? What functions would you like to see? ` Please fill in your ICT Survey and hand it to one of the Shelter Centre volunteers or email it to meeting@sheltercentre.org if you are online

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