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Sharon Oliver Enrollment Manager and Director of Scholarships & Student Aid

Climbing the Student Services Career Ladder - Preparing for the Next Step: How to Prepare Yourself to Move Up. Sharon Oliver Enrollment Manager and Director of Scholarships & Student Aid North Carolina Central University. Agenda. Financial Aid Experience Top 10 Skills

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Sharon Oliver Enrollment Manager and Director of Scholarships & Student Aid

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  1. Climbing the Student Services Career Ladder - Preparing for the Next Step: How to Prepare Yourself to Move Up Sharon Oliver Enrollment Manager and Director of Scholarships & Student Aid North Carolina Central University

  2. Agenda • Financial Aid Experience • Top 10 Skills • Top 10 “Soft Skills” • Explore Opportunities • Volunteer • Educational Requirements • Personal Journey

  3. Financial Aid Experience • Registrar’s Office • Student Accounting • Cashier’s Office • Admissions (Undergraduate/Graduate/Professional) • Academic Advising/Academic Affairs • Campus Police • SACs • Student Health • Residential Life

  4. Top 10 Skills • Verbal Communication • Teamwork • Commercial Awareness • Analyzing and Investigating • Initiative/Self Motivation • Drive • Written Communication • Planning & Organizing • Flexibility • Time Management

  5. Top 10 “Soft Skills” • Strong Work Ethic • Positive Attitude • Good C0mmunication Skills • Time Management Abilities • Problem Solving Skills • Acting as a Team Player • Self Confidence • Ability to Accept and Learn From Criticism • Flexibility/Adaptability • Working Well Under Pressure

  6. Explore Opportunities • Job Advertisements • Job Descriptions • Retirees • Promotions • Internal Connections • Expansion • Relocate • NASFAA/SASFAA/NCASFAA Job Postings

  7. Volunteer • Assist/Partner w/ Co-Workers • Homecoming/Pre-Dawn (Student/Financial Affairs) • Hostess/Host for Programs (Academic/Student Affairs) • Proctor Exam – Placement/Other (Academic) • Admissions/Orientation/Graduation Clearance/Residential Life Move In Day • Non-Peak Period Assist Other Staff/Units • Teach Freshmen Seminar or Other Courses

  8. Volunteer • FAFSA Day • Tasks • Call delinquent borrowers • Assist students with resolving loan default • Outreach Programs • Weekends • Evenings • Cross Training

  9. Educational Requirements • Field of Study • Years of Experience • Degree Requirement • Computer Skills • Supervisory Experience • Soft Skills • Federal Student Aid Handbook • IFAP Updates • NASFAA Updates

  10. Personal Journey • Bachelor of Science Accounting Degree • Master’s Degree in Business Administration • Chief Accountant • Bursar • Director of Financial Aid • Enrollment Manager/Director of Scholarships and Student Aid • NCASFAA – President/Secretary/Committee Chair • SASFAA – Vice President/State President/Committee Chair/Secretary • NCCU Hostess • NCCU Standing Committees (15)

  11. Contact Information: Sharon Oliver North Carolina Central University Enrollment Manager/Dir. of Scholarships & Student Aid 1801 Fayetteville Street Durham, NC 27707 919-530-5313

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