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International Conflict Resolution Day

Celebrate International Conflict Resolution Day on October 18 by learning about confident communication. Gain skills to resolve conflicts effectively, foster collaboration, and promote understanding. Join events in Alberta and access valuable resources.

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International Conflict Resolution Day

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  1. 1 • Confident Communication • October 18, 2018 15-7-9 International Conflict Resolution Day

  2. Confident Communication Facilitator(s) Organization

  3. What is Conflict Resolution Day (CRD)? • Bring awareness to field of conflict resolution • International celebration every October • Alberta Dispute Resolution Network (CRD Committee) • Events offered around Alberta • Celebrating 12th Anniversary

  4. Session Overview Definition of confidence the quality or state of being certain : certitude they had every confidence of success

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  6. 7 7 “You” Messages “I” Messages Demonstrates Confidence Is Non-Judgemental Takes Ownership Requests Collaboration • Places Blame • Lack of Responsibility • Creates Defensive Responses • Escalates Conflict

  7. 8 https://www.youtube.com/watch?v=avw76Ly6E3w

  8. Needs and Wants

  9. DESC Model ADR Institute of Alberta DESCRIBE EXPRESS SPECIFY Collaborate

  10. Developing Boundaries

  11. 14

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  13. 16 Confident Communication Resources/Websites Insert your organization’s website/social media Alberta Conflict Resolution Day www.conflictresolutionday.ca Alberta Dispute Resolution Network https://justice.alberta.ca/programs_services/mediation/drn/Pages/default.aspx

  14. 17 Thank you for participating in Conflict Resolution Day!

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