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ISG Company: New Business Models. About ISG. Russian company, incorporated by Russian founders. Rated 27 th among biggest Russian IT companies according to CNews Ratings 200 7’s turnover: $ 155 M Planned turnover for 200 8: $ 24 0 M 320 highly qualified employees
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ISG Company: New Business Models © 2008, Integrated Services Group
About ISG • Russian company, incorporated by Russian founders. Rated 27th among biggest Russian IT companies according to CNews Ratings • 2007’s turnover:$ 155M • Planned turnover for 2008:$ 240 M • 320 highly qualified employees • Possibility of investments • Availability of all required licenses and certificates • Management of geographically distributed support services • The managers’ track record includes the work in the largest Russian and foreign companies • ISG’s Mission: Implementing the most efficient business models in the Russian economy © 2008, Integrated Services Group
Company structure © 2008, Integrated Services Group
Consulting:From Strategies to Outsourcing Strategic consulting • Operational business planning • Organizational reformation • IT strategy • Sourcing strategy Activities optimization • Customer relations management consulting • Logistical consulting • IT consulting • Risk management Corporate Information Systems • CIS architecture design • Business processes reengineering during ERP/CRM/CPM systems implementation • Design of front-to-back business processes as part of business applications integration Branch technological solutions • OSS systems-based solutions © 2008, Integrated Services Group
Managerial Consulting Organization Management • ‘As Is’ and ‘To Be’ business process modeling • Resource models development (management objects model) • Role models development • Organizational structures modeling • Regulative documents development • Generation of information managerial model Finance & Economics • Development of key performance indicators and balanced indicators system • Development of models for strategic business costs management • Development of managerial accounting and budgeting models • Development of investments management system • Development of staff motivation system Methodology Implementation in IT Environment:DION Software Suite • Customer workplaces system • Data entry / view / editing rights management system • Database data storage • Different approaches to data management • Models scaling © 2008, Integrated Services Group
Comprehensive Integration:Equidistance from Vendors • ERP: Enterprise Resource Planning • CRM: Customer Relationship Management • SCM: Supply Chain Management • BI: Business Intelligence • KM: Knowledge Management • EAM: Enterprise Asset Management © 2008, Integrated Services Group
Industrial Outsourcing IT and Telecom Technologies Outsourcing • User workplaces • Network and Server equipment • Peripheral equipment • Applied software • Technological software • Telecommunication equipment Business Processes Outsourcing • Fiscal, tax, businessaccounting • Human resources management • Client interactions • Security services © 2008, Integrated Services Group
Features of Industrial Outsourcing • Services rendered across a geographically distributed area • Possibility of investments into the Customer’s infrastructure • Long-term contracts • In-depth knowledge of the Russian market’s distinguishing features • Simultaneous services to multiple Customers © 2008, Integrated Services Group
Project management:General Responsibility © 2008, Integrated Services Group
ISGas Base Element ISGis managing the integration process with the Customer’s interest in mind © 2008, Integrated Services Group
ISG Product Analysis of the Customer’s needsand their transformation into terms and tasks Replacement of obsolete solutions with new ones, and/orsolutions withdrawal Selection of best-suited technologies, solutions, vendorsand subcontractors Conception and management of the solution implementation project; Solutions support and upgrades Full or partial financing of all stagesof solutions implementation © 2008, Integrated Services Group
Licenses and Certificates GOST R ISO 9001-2001 Certificate of compliance License for research and development of confidential information protection tools License for technical protection of confidential information License for the assembly, repairs and maintenance of fire safety assurance systems in buildings and installations License for fire prevention and fire-fighting activities © 2008, Integrated Services Group
Licenses and Certificates © 2008, Integrated Services Group
ISG’sCustomers • State organizations • Telecommunication companies • Financial institutions • Large enterprises with spatially distributed branches network from other sectors of economy © 2008, Integrated Services Group
ISG’s Customers © 2008, Integrated Services Group
PNP Administration PNP Administration Control of PNPsImplementation Data for Monitoring Roadmap;Planning forms Data for Monitoring PlanningAdministrator Administrator forReportingCollection Administrator Administrator for interaction withexperts Examples of Completed Projects.National Projects Monitoring System: GAS ‘Upravlenie’ Minister Adviser PNP Administration 1st Deputy Chairman of the Government of Russia PNP Superviser Assignment of Charges;Preparation of Events PNP IS Data Storage Adviser Assignment of Charges;Preparation of Events Control of PNPsImplementation Experts Network traffic entry; Reporting entry Controlling Authorities Reporting forms export Reporting forms distribution Reporting data collection Executors © 2008, Integrated Services Group
Data Storage & Processing Centers Investments into the deployment of regional network comprising 8 Data Centers: more than 1 billion rubles Moscow Data Center – Pilot in ISGs’ Federal Network • Went live in September 2007 • Total area:more than 1,000 sq.m. • Capacity: 230 telecommunication cabinets Europe’s Largest Data Center in Dubna • Construction started in 3rd quarter of 2008 • Total Investments: 1 billion rubles • Total area: 4.3 hectares (10.6 acres) • Capacity: 3,200 telecommunication cabinets © 2008, Integrated Services Group
Benefits ofpartnership withISG • Increase of management efficiency owing to the optimization of decision support system based on real time monitoring. • Stability and transparence of financial performance. • Sound strategy selection. • Controlled growth of capitalization. • Improved company market standing among the competitors. • Reduction of all kinds of risks. • Decreased terms of implementation of large complex projects. • Decreased cost of non-specific functions (such as IT). © 2008, Integrated Services Group
Contacts 2 Novolesnaya str. 127055 MoscowRussian Federation Phone / Fax:+7 (495) 223-45-50/55 Please visit our Web sitefor more information: www.isgr.ru E-mail:info@isgr.ru © 2008, Integrated Services Group