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IT Update. Sally Waselik June 2005 IOC meeting. Today. Level of Service Concepts IT Enterprise Architecture Council update 2006 New Initiative - Portal, Search and Identity Management 2006 Budget – Opportunities under review. Level of Service Concepts. Operational Model - SLAs & ISP/ASP.
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IT Update Sally Waselik June 2005 IOC meeting
Today • Level of Service Concepts • IT Enterprise Architecture Council update • 2006 New Initiative - Portal, Search and Identity Management • 2006 Budget – Opportunities under review
Level of Service Concepts Operational Model - SLAs & ISP/ASP • Firewall • Data Storage • Operating System • Database • Web Server • Electrical Power • HVAC • Monitoring • Servers • Server Admin Staff • Data Storage • Data Backup • Rack Space • Internet Bandwidth • LAN Bandwidth
Level of Service Concepts Operational Model - SLAs & ISP/ASP • Application Development • Remote Access • Help Desk Services • Department Overhead • Standard Desktop Services • Email • Common telephone system/Voicemail
Level of Service Concepts Operational Model - SLAs & ISP/ASP
2006 New Initiative - Portal, Search and Identity Management
2006 New Initiative - Portal, Search and Identity Management
IT Review Thank you!