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Police in America. Chapter Four Police Organizations. Police Organizations. “The quality of policing depends on how well a department is organized and managed.”. Dominant Features of Police Organizations. Quasi-Military Style Similarities Differences Criticisms Bureaucracies
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Police in America Chapter Four Police Organizations
Police Organizations “The quality of policing depends on how well a department is organized and managed.”
Dominant Features of Police Organizations Quasi-Military Style • Similarities • Differences • Criticisms Bureaucracies • Characteristics • Problems
Complex organization Tasks assigned to bureaus Organizational structure hierarchical Responsibility for specific tasks is delegated to lower ranking employees Clear chain of command Clear unity of command Written rules and regulations Information flows up and down Clear career paths Characteristics of Bureaucracies
Problems with Bureaucracies and Police Organizations • Failure to respond to social change • Failure to interact with citizens • Failure to utilize police personnel
Changing Police Organizations Community Policing • Decentralize decision making territorially and administratively Total Quality Management • Organization that is democratic and emphasizes participative management Task Forces • Officers from different ranks based on talents Creating Learning organizations • Think about needs, plan and implement change, and learn from achievements and failures
COMPSTAT: Computer Comparison Statistics • Crime Control through Accountability • Collection and analysis of arrest, calls for service, and complaint data • Resources transferred to commanders in geographic areas • Use of innovative strategies and problem solving • Implemented in the New York City Police Department in 1994. • 1/3 of police departments today use COMPSTAT or a version of it
Unions • Majority of police officers represented by unions • Collective bargaining • Grievance procedures • Impasse settlement and strike
Understanding Police Organizations and Their Environment • Contingency Theory • Institutional Theory • Resource Dependency Theory