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Communication

Communication. 7 th Grade Careers. Message. Sender. Receiver. Feedback. Communication Process. Sender Person sending the message 2 Factors determine effectiveness Attitude Selection of symbols Message A communication in writing, speech, or by signals Receiver

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Communication

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  1. Communication 7th Grade Careers

  2. Message Sender Receiver Feedback

  3. Communication Process • Sender • Person sending the message • 2 Factors determine effectiveness • Attitude • Selection of symbols • Message • A communication in writing, speech, or by signals • Receiver • Person Receiving the message • Also a communicator • Feedback • The reaction the receiver gives the sender • Can be verbal or nonverbal • Allows the sender to change message if ineffective the first time

  4. Barriers • Internal • Fatigue • Poor Listening skills • Attitude toward the sender or the information • Lack of interest • Fear • Mistrust • Emotions • Attitude • External • Noise • Distractions • Time of day • Environment • Email not working • Bad phone connection

  5. Message Sender Receiver Feedback

  6. Formal vs Informal Language • In your group come up with two differences. • You will share your differences with the class

  7. Example • What would you say if • Your friend asked you about your weekend? • Your teacher asked you about your weekend? • How would you write: I will be late to class today because I have a doctor’s appointment. • If you are texting your friends • If you are sending an email to your teacher

  8. Verbal vs Nonverbal • What are some examples of these? • How can using the two together confuse or complete the message?

  9. In your groups come up with two examples of informal language and two examples of formal language When you are finished you will present your examples o the rest of the class, and you will need to email them to Mrs. Nesbitt

  10. Here are some sample topics • You have forgot your homework • You are going to miss practice for an appointment • You would like to change one of your classes

  11. Communication Styles • Assertive • Passive • Aggressive

  12. Aggressive • Intentionally attack, take advantage of, hurt, humiliate, or put people down. • Believe that their opinion and life are the most important thing

  13. Example • You have purchased something at a store and realize that the clerk shortchanged you $1.65. • You rush back to the store, loudly demand the $1.65 and make a hurtful comment about clerks who can’t add

  14. Passive • Permit others to take advantage of them • Feel everyone else is more important than them. • Doesn’t want to cause someone else to have hurt feelings

  15. Example • You have purchased something at a store and realize that the clerk shortchanged you $1.65. • You decide that $1.65 is not worth embarrassing the clerk over. After all, she was busy.

  16. Assertive • Expresses feelings and opinions openly and honestly • Acknowledges the feelings, needs, and wants of others. • Willing to compromise

  17. Example • You have purchased something at a store and realize that the clerk shortchanged you $1.65. • You return to the clerk and show her the receipt and the change and ask for the $1.65 that you need.

  18. Acting • Partner up (if odd # 1 group of 3) • Choose a scenario from the following slide and act it out based on what your index card says

  19. Scenarios • You are late for practice. How do you address your coach? • One of your friends is constantly bossing you around. How do you handle it? • Your teacher lost your homework. What do you say to him/her? • You are standing at your locker. The person who has the locker next to yours needs to get to his/her locker. How will the person respond/?

  20. I Messages

  21. What is an I-Message • A way to communicate feelings during a conflict • A way to show concern in a clam and respectful manner • States feelings so compromises can be done • Uses clear words to explain the situation so that the other person understands why you are upset or angry

  22. Parts of an I-Message • Feeling words • How you feel about the problem • Behavior • The behavior that caused the feeling • Reason • Why does the behavior make you feel this way • Solution • What is the solution to the problem

  23. Example • You have a friend who always is late. It is starting to irritate you. • Feeling: Irritation • Behavior: Being Late • Reason: I’m always waiting for you • Solution: Call when you are going to be late

  24. Put it all together • I am irritated when you are always late because I’m left waiting here for you. In the future, if you are going to be late, please call me.

  25. Your Turn • In your groups, identify the 4 parts of the message I feel lonely when you are gone all of the time because I miss us doing things together. I want you to make some plans with me for next week.

  26. Your turn • Find a person you have never worked with before • In your pair, create an I-message from one of the following scenes. • Write it on a piece of paper and turn it in

  27. Scenes • Your friend is borrowing your things without asking. • Your sibling is taking too long in the bathroom each morning. • Your locker partner is taking up your shelf and not leaving space for you.

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