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Unifying Culture and Customer Service to be the BEST School District in the Universe !

Unifying Culture and Customer Service to be the BEST School District in the Universe !. WHY NOT?. Start at the Top! Use Positively Forsyth to unify the district with the goal for the staff to reconnect who they are with what they do

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Unifying Culture and Customer Service to be the BEST School District in the Universe !

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  1. Unifying Culture and Customer Service to be the BEST School District in the Universe!

  2. WHY NOT?

  3. Start at the Top! • Use Positively Forsyth to unify the district with the goal for the staff to reconnect who they are with what they do • Recognize that many schools/departments and staff model and demonstrate positive culture and customer service, but it is not consistent or unified as one • Being positive is a small thing • that costs nothing, but has a huge • impact

  4. Core Values • Forsyth County Schools is a family that values our rich history by being committed investors in our future. We intentionally model our: • Actions • We listen, affirm, respond, and adapt. • Attitudes • We are approachable, sincere, encouraging, and flexible. • Affiliations • We promote team work through • personal connections, shared • responsibility, genuine feedback, • and continuous growth.

  5. Putting Our Values Into Practice • Use a common language • Schools/departments must have a common vision/mission on how to proceed that is unique to their community and its culture but fits within the district’s Positively Forsyth expectations. • Customer Service Guidelines • www.forsyth.k12.ga.us/PositivelyForsyth • Emails • Face-to-Face • Phone

  6. Communicate, Train, Evaluate and Recognize • Embed Positively Forsyth into culture so it withstands time and change, something that naturally happens. • 2012-13 Opportunities Include: • Induct new and existing staff into Positively Forsyth philosophy • Include in 2013-16 Strategic Plan, GAPSS, Climate • Surveys, School Improvement Plans and • Department Action Plans • Recognize existing success, and • enhance employee and peer-to-peer • recognition

  7. Unifying Culture and Customer Service to be the BEST School District in the Universe!

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