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Hard Rock Café’s Human Resource Strategy

Hard Rock Café’s Human Resource Strategy. Mission. Provide the Hard Rock family a fun, Healthy and nurturing work environment. Recruitment . Really wants: Bright Attractive Personable Self-motivated. customers looking for: reverent Visual oriented Long haired Tattooed Pierced.

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Hard Rock Café’s Human Resource Strategy

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  1. Hard Rock Café’s Human Resource Strategy

  2. Mission • Provide the Hard Rock family a fun, Healthy and nurturing work environment.

  3. Recruitment • Really wants: • Bright • Attractive • Personable • Self-motivated • customers looking for: • reverent • Visual oriented • Long haired • Tattooed • Pierced Combining the two characteristics would make the different

  4. Recrutment • Hire best qualified not best available. • Always looking for long term employees not just to fill a position.

  5. Turnover rate of hourly employees • The rate is half the industry rate for many reasons: • Great benefits • Listening to rock ‘n’ roll while working • The company embrace • Look the way you want “because the company embrace individuality.” • Great training • Motivation

  6. Employee Bill of Rights • The right to work in a safe and healthy environment. • The right to be trained thoroughly. • The right to clear, specific and consistent direction. • And many other rights.

  7. Training • Every employee at Hard Rock must take training “rock 101.” • Technical skills • Couch and development • The seven habits of effective people. • Rock ‘n’ roll classes and history. Also other courses on “service that rocks, respect, memorabilia, hard rock history and values.”

  8. Other things • Charity for causes. • Encourage employees to get involved in communities.

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