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Making the Internet Work for You

Making the Internet Work for You. Sales. Operations. Communications. Your Business. Marketing. HR Administration. Purchasing. Service. Improving Your Communications. Benefits to Business.  Important customers at your finger tips  Fewer trips save Time  Fewer trips save Money

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Making the Internet Work for You

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  1. Making the Internet Work for You Sales Operations Communications Your Business Marketing HR Administration Purchasing Service

  2. Improving Your Communications Benefits to Business Important customers at your finger tips  Fewer trips save Time Fewer trips save Money Accelerate decisions Involve parties from remote locations

  3. Improving Your Communications To-Do List and Calendar Fax over eMail

  4. Improving Your Communications Instant Messaging Web Conferencing

  5. Communications Tools: Conferencing Benefits to Business  Hold Meetings  Give presentations online  Share documents LIVE  Edit documents  Demo application sharing  Troubleshoot: from a remote user’s computer

  6. Communications Tools: Conferencing Exercise webEx

  7. Making the Internet Work for You Sales Operations Communications Your Business Marketing HR Administration Purchasing Service

  8. Expanding Your Use of the Internet Growing Your Business Marketing Tools • Sales • Leads • On-Line Presence

  9. Marketing Tools: Sales Force

  10. Marketing Tools: Prospect Lists

  11. Marketing Tools: On-Line Presence Web Design & Development • Build Your Own v Full Service • Web Hosting • Site Building • Commerce • Marketing • Reporting

  12. Marketing Tools: On-Line Presence

  13. Marketing Tools: On-Line Presence

  14. Marketing Tools: On-Line Presence

  15. Making the Internet Work for You Sales Operations Communications Your Business Marketing HR Administration Purchasing Service

  16. Improving Customer Service Benefits to Business  Flexible communications channel  Providesscalability to meet growth  Improves order and data accuracy  Customer has control of information  Reduces labor and operational costs  Promotes repeat business

  17. Improving Customer Service Low Touch Model High Touch Model

  18. Improving Customer Service Benefits of High Touch Service  Time/effort prioritized by client value  Manage high level issues immediately  Quicker reaction to changing needs  Build stronger relationships with VIP customers

  19. The Internet Business Solutions Center SEARCH SKILLS

  20. Beyond the Fundamentals Improving Your Search Skills 1. Rare Words 2. All Words That Might Matter 3. Phrases 4. Punctuation and Spaces 5. Capitalization

  21. Beyond the Fundamentals Improving Your Search Skills 6. Fields 7. Using a + or - 8. Excluding specific words or phrases 9. Combining elements 10. Wildcards

  22. Why “HIGH SPEED” Internet? TIME IS MONEY YOUR COMPETITION HAS IT STAY OUT IN FRONT!

  23. How to Select An ISP Considerations • Consistent high speed connection • Connection that is always on • Network Design and maintenance • Web-hosting services • Customer Service 24/7 • Single service provider

  24. Selecting Your ISP - Features Broadband v Narrowband 1. Continuous connection 2. No busy signals 3. Sophisticated high-speed network 4. Quick delivery of rich multimedia content 5. No equipment to purchase

  25. Selecting Your ISP - Benefits Broadband Connection • Instant gratification • Increased employee productivity • Increased customer satisfaction • Option to purchase/lease equipment

  26. Your Cable Operator ISP Benefits of Cable Provider • Greater serviceable area • Single service provider • Local community-based company • Network Design and maintenance • Web-hosting services • Customer Service 24/7/365 • Competitively priced

  27. Cost Comparison Phone Cable One-Time Charges: Installation $xxx $xxx Modem $xxx included Subtotal $xxx $xxx Monthly Charges: ISP Contract $xx.xx $xx.xx Dedicated Phone Line $20.00 n/c Local/LD Phone Chgs n/a n/c Subtotal xx.xx+ $xx.xx

  28. Cost Comparison Phone Cable One-Time Charges: Installation $xxx Special Offer! Modem $xxx included Subtotal $xxx $xxx Monthly Charges: ISP Contract $xx.xx Special Offer! Dedicated Phone Line $20.00 n/c Local/LD Phone Chgs n/a n/c Subtotal xx.xx+ $xx.xx

  29. The Internet Business Solutions Center Broadband Cable Internet Connection The #1 Choice! [offer] (ISP) Installation! $xx.xx/month for the first 3 months 50x Phone Speed Always On Never Busy No Hidden Charges

  30. The Internet Business Solutions Center MSO/SI/ISP The #1 Choice! [offer] (ISP) Installation! $xx.xx/month for the first 3 months SIGN UP NOW FOR SPECIAL SEMINAR RATE!

  31. The Internet Business Solutions Center THANK YOU!

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