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People Development Tools Can Reap Greater Business Success

People Development Tools Can Reap Greater Business Success . 2011 AMAC/FAA Airport Business Diversity Conference Embrace the Past, Inspire the Future June 2011. Above & Beyond Consulting, LLC. Founder and President, Tess Snipes

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People Development Tools Can Reap Greater Business Success

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  1. People Development Tools Can Reap Greater Business Success 2011 AMAC/FAA Airport Business Diversity Conference Embrace the Past, Inspire the Future June 2011

  2. Above & Beyond Consulting, LLC • Founder and President, Tess Snipes • Started business in November 2002, following the effects of 9/11 • Provide tenant representation, proposal development and real estate services for airlines and concessionaires • Provide marketing strategy, public outreach and financial services for airports • Operated off-airport car rental agency • Over 25 years of experience in business and aviation

  3. Entrepreneur’s Perspective • Good grasp of key functions • Business Development • Human Resources • Planning • Marketing • Finance • Production

  4. Leadership Traits of an Effective Entrepreneur • Visionary • Effective communicator • Decision-maker • Action-oriented • Resourceful • Matches customer needs with services • Seeks new opportunities • Motivates staff to succeed • Overcomes fear of failure

  5. People Development – Critical Success Factor • Organizations large and small depend on the success of the individuals that comprise the organization • Entrepreneurs rely on self-development tools, coaching and workshops until the business can support its own formal training and development

  6. Individual Development Tools • Assessment of Strengths and Weaknesses (Strength Finder exercises – Tom Rath) • Set SMART Goals • Specific • Measurable • Attainable • Realistic • Timely • Writing the Vision – Vision Boards • Master Mind Groups • Coaching

  7. Coaching Experience • Guided thought process • Thinking aloud • Objective ear • Encourages action • Tailored to individual goals and situations • Identifies desired outcomes • Overcomes resistance to change • Recommended structure: one-hour sessions, biweekly for six months

  8. Personal Benefits of Coaching • Motivational and encouraging • Approached individual development from a holistic perspective rather than compartmentalizing business and personal issues • New clients and opportunities • Comraderie

  9. Recommended Reading • The Success Principles – Jack Canfield • Release Your Brilliance – Simon T. Bailey • Transform Your Life – Dr. Barbara King • The Dream Giver – Bruce Wilkinson • Creative Visualization – Shakti Gawain

  10. Be Prepared for Change • Business cycles and “The New Normal” necessitate continuous, lifelong development • Change and resiliency are required for these times • You cannot control events or many situations, but you can control your preparation and your response

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