Leveraging Institutional Data & Department of Education Resources

1. Leveraging Institutional Data & Department of Education Resources Help First Generation Students Manage Their Success & Cross the Finish Line 

2. Course Obstacles and Running the Race

3. Course Obstacles and Running the Race Overview of the challenges in the current higher education environment

4. Course Obstacles and Running the Race Overview of the challenges in the current higher education environment Resources from Department of Education

5. Course Obstacles and Running the Race Overview of the challenges in the current higher education environment Resources from Department of Education Leveraging your existing resources and data to create a GPS for your students’ success

6. Running into Headwinds and Headlines

7. Running into Headwinds and Headlines the Chronicle of Higher Education articles over the last 9 years…

8. Chronicle Articles over the last 9 years Default Rate Falls to Record Low 09/26/2003, by STEPHEN BURD

9. Chronicle Articles over the last 9 years Default Rate Falls to Record Low 09/26/2003, by STEPHEN BURD Loan-Default Rate Creeps Up 09/22/2006, by ANNIE SHUPPY

10. Chronicle Articles over the last 9 years Default Rate Falls to Record Low 09/26/2003, by STEPHEN BURD Loan-Default Rate Creeps Up 09/22/2006, by ANNIE SHUPPY Federal Student-Loan Default Rate Jumps 13 Percent 09/17/2008, by Paul Basken

11. Chronicle Articles over the last 9 years Default Rate Falls to Record Low 09/26/2003, by STEPHEN BURD Loan-Default Rate Creeps Up 09/22/2006, by ANNIE SHUPPY Federal Student-Loan Default Rate Jumps 13 Percent 09/17/2008, by Paul Basken Default Rates for Student Loans Continue Steady Climb05/03/2010, by Kelly Field

12. Chronicle Articles over the last 9 years Default Rate Falls to Record Low 09/26/2003, by STEPHEN BURD Loan-Default Rate Creeps Up 09/22/2006, by ANNIE SHUPPY Federal Student-Loan Default Rate Jumps 13 Percent 09/17/2008, by Paul Basken Default Rates for Student Loans Continue Steady Climb05/03/2010, by Kelly Field Student-Loan Default-Rate Climbs as Economy Falters09/12/2011, by Collin Eaton

13. Chronicle Articles over the last 9 years Default Rate Falls to Record Low 09/26/2003, by STEPHEN BURD Loan-Default Rate Creeps Up 09/22/2006, by ANNIE SHUPPY Federal Student-Loan Default Rate Jumps 13 Percent 09/17/2008, by Paul Basken Default Rates for Student Loans Continue Steady Climb05/03/2010, by Kelly Field Student-Loan Default-Rate Climbs as Economy Falters09/12/2011, by Collin Eaton Hurricanes Are Blamed for Loan-Default Rate Jump 09/26/2008, by PAUL BASKEN

14. Half-time Talk—It Ain’t 2003

15. Half-time Talk—It Ain’t 2003 Borrower Limits have greatly increased

16. Half-time Talk—It Ain’t 2003 Borrower Limits have greatly increased Home equity no longer a tool

17. Half-time Talk—It Ain’t 2003 Borrower Limits have greatly increased Home equity no longer a tool College costs have increased

18. Half-time Talk—It Ain’t 2003 Borrower Limits have greatly increased Home equity no longer a tool College costs have increased Worst job market for graduates since WWII

19. Half-time Talk—It Ain’t 2003 Borrower Limits have greatly increased Home equity no longer a tool College costs have increased Worst job market for graduates since WWII Student loans are getting more expensive

20. Half-time Talk—It Ain’t 2003 Borrower Limits have greatly increased Home equity no longer a tool College costs have increased Worst job market for graduates since WWII Student loans are getting more expensive 2011 “Most Indebted Class Ever”

21. Half-time Talk—It Ain’t 2003 Borrower Limits have greatly increased Home equity no longer a tool College costs have increased Worst job market for graduates since WWII Student loans are getting more expensive 2011 “Most Indebted Class Ever” Average Debt $27,300 (Mark Kantrowitz)

22. Is Your Game Plan Stuck in 2003? (The 2003 World Series - The Florida Marlins defeated the New York Yankees in six games, 4–2)

23. Is Your Game Plan Stuck in 2003? Entrance and Exits? (New player such as IGRAD)

24. Is Your Game Plan Stuck in 2003? Entrance and Exits? (New player such as IGRAD) Financial literacy efforts

25. Is Your Game Plan Stuck in 2003? Entrance and Exits? (New player such as IGRAD) Financial literacy efforts Road map/gas station vs. GPS? (New players such as ESM Chaperone)

26. Is Your Game Plan Stuck in 2003? Entrance and Exits? (New player such as IGRAD) Financial literacy efforts Road map/gas station vs. GPS? (New players such as ESM Chaperone) Loan comparison tools-phone booth or cell?

27. Do you have a game plan?

28. Small/Under-Resourced School Division

29. Small/Under-Resourced School Division • Unit was created in response to a series of Presidential Executive Orders • Provide assistance to strengthen the administrative capabilities of Historically Black Colleges and Universities, Hispanic Serving Institutions, and Tribally Controlled Colleges.

30. Small/Under-Resourced School Division • Historically Black Colleges & Universities – 99 • Hispanic Serving Institutions – 168 • Tribal Colleges and Universities – 32

31. Small/Under-Resourced School Division

32. Small/Under-Resourced School Division SURSD Services and Training • Internal Institutional Title IV Assessments • Specialized Staff Training • Technical Assistance • On-campus Site Visits • Management Consultations

33. Small/Under-Resourced School Division • Expand opportunities for these institutions to participate in Federal Programs. • Proactively identify the unique service needs of HBCU’s, HSI’s, and TCC’s as it relates to the management of the Title IV programs. • Services have expanded to include a broader population of all under-resourced schools.

34. Small/Under-Resourced School Division • Provide the assistance required to ensure continued participation in the Title IV programs which the institution has chosen to participate.

35. Small/Under-Resourced School Division • Unit was created in response to a series of Presidential Executive Orders • Provide assistance to strengthen the administrative capabilities of Historically Black Colleges and Universities, Hispanic Serving Institutions, and Tribally Controlled Colleges.

36. Contact Information Joel V. Harrell, Director Small Under-Resourced Schools Division Federal Student Aid (404)974-9307 Joel.harrell@ed.gov

37. Managing Retention A good deal of institutional data is “stove piped.” However, if that data is joined, it can be effectively used to identify students and student borrowers who may be at risk. This, in turn, can be used to create strategic intervention points to promote retention.

38. Managing Default Rates Students are terribly misinformed about their future debt obligations and income potential. Institutional default rate management is most effective when schools still have control over their students post-graduate plans. The future of delinquency management is going to be pre-emptive.

39. Different sides of the same die Enrolling, persisting and successfully financing a postsecondary education program are NOT mutually exclusive endeavors.

40. Institutional analytics

41. Institutional analytics (cont’d)

42. Institutional analytics (cont’d) Assumptions: Results:

43. ESM Chaperone 1001 19th Street North Suite 1200 Arlington, Virginia 22209 info@esm-sls.com 877.453.9933

44. Thank You Mike O’Grady Nicole Verrett Atlanta, Georgia info@financialaidservices.org Joel V. HarrellJoel.harrell@ed.gov Carlo Salerno Arlington, Virginia info@esm-sls.com