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VOLUNTEERS IN SOCIAL INSTITUTIONS [POLAND]

This presentation showcases the results of the research conducted on the involvement of volunteers in social institutions in Poland. The project aims to enhance the capacity of social institutions through the development of volunteer programs. The research is exploratory in nature and focused on identifying trends. The findings highlight the use of volunteers in social institutions, the perceived benefits, and the positions in which volunteers are involved.

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VOLUNTEERS IN SOCIAL INSTITUTIONS [POLAND]

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  1. VOLUNTEERS IN SOCIAL INSTITUTIONS[POLAND] PRESENTATION of results of the research. The project “CAPACITY BUILDING IN THE SOCIAL SECTOR through the Development of Volunteer Programs at Social Institutions in the CEE Region” Acronym: SoVol is implemented by Önkéntes Központ Alapítvány, Volunteering Hungary - Centre of Social Innovation (www.onkentes.hu, www.oka.hu) in partnership with the Platform of Volunteer Centers and Organizations Slovakia, (www.dobrovolnickecentra.sk), the Association for Civil Society Development SMART in Croatia, (www.volonterski-centar-ri.org), Volunteer Centre, Warsaw in Poland (www.wolontariat.org.pl), Pro Vobis - National Resource Center for Volunteerism in Romania, (www.provobis.ro) and Movisie - the Netherlands centre for social development, (www.movisie.nl) from September 1st 2016 until August 31th 2019, and funded by the European Union under the Erasmus+ Program, under the contract number: 16/1/KA204/22920

  2. Document flow / content *Research participants

  3. Introduction, research goals • This research was addressed to Social Institutions (SI). • In the the frame of the SoVol* project 6 countries will create common tools for social institutions on how to involve volunteers into their daily functioningin order to enhance their capacity. • The first step of the Erasmus + project is to gather information on existing activities of social institutions in relation to volunteering in the partner countries which is done by this research. • The research is an exploratoryone, aiming to identify trends, not to generate representative results. • Survey based on online questionnaire and in Poland42 social institutions participated (filled in questionnaire). *The project “CAPACITY BUILDING IN THE SOCIAL SECTOR through the Development of Volunteer Programs at Social Institutions in the CEE Region” Acronym: SoVol is implemented by Önkéntes Központ Alapítvány, Volunteering Hungary - Centre of Social Innovation (www.onkentes.hu, www.oka.hu) in partnership with Platform of Volunteer Centers and Organizations Slovakia, (www.dobrovolnickecentra.sk), the Association for Civil Society Development SMART Croatia, (www.smart.hr), the Polish Centrum Wolontariatu, (wolontariat.waw.pl), the Pro Vobis National Resource Center Romania, (www.provobis.ro) and Movisie - the Netherlands centre for social development, (www.movisie.nl) from September 1st 2016 until Augustus 31th 2019, and funded by the European Union under the Erasmus+ Program, under the contract number: 16/1/KA204/22920

  4. Summary

  5. All SI participating in research use volunteers. In average SI around 30 volunteers are used. Keybenefits / reasons to use volunteers is making SI more efficientand bigger-scale in their activities. Project supervision and various office jobs are key positions volunteers are involved in. Internal trainings and conversations are clearly main way to involve volunteers. 90% of SI have assigned personto coordinate volunteers. 83% of SIs have assigned personto mentor volunteers. 82% SIs offer training for volunteers that on average last 5h. Most often training refer to general introduction to SI, way of coping with beneficiaries and voluntary ABC. Hours of work is main measure unit but in terms of volunteers impact on SI, key are: SI growth, level of cost saving and pure effect of activity (work done in a period of time). Internet-based media and formal reports are two key ways of communication about impact of volunteers on SI. SI communicate that impact to society as a whole + most often to volunteers, donators and those interested in co-operation. Recruitment, efficient workflow and people rotation are key challenges in working with volunteers. Volunteers seems to be a core / base of SI activities, enabling project completion and growth. The next benefit is bringing new, fresh ideas and energy to organisation. Summary

  6. Social Institutions [SI]* PROFILE *Research participants

  7. LOCATIONof SIRESEARCH PARTICIPANTS Base: N=42

  8. Number of EMPLOYEES* in 2016* Employees = those with contract Base: N=42 Average 13persons 

  9. Number of BENEFICIARIES in 2016 Base: N=42 Average 440beneficiaries 

  10. Type of BENEFICIARIES provided Base: N=42

  11. AREA of work, main SERVICES, TASKS of theSI Base: N=42 SPONTANEOUS answers.

  12. Volunteers in social institutions (SI)

  13. VOLUNTEERS use in SI – 2016 RESEARCH PARTICIPANTS 100%of SI participating in research currently use volunteers. Base: N=42 NUMBER OF VOLUNTEERS(in 2016): Average 31volunteeers   KEY CONCLUSIONS: • All SI participating in research use volunteers. • In average SI around 30 volunteers are used.

  14. REASONS to use volunteers by SI (perceived benefits) Base: N=42  KEY CONCLUSIONS: • Key benefits / reasons to use volunteers is making SI more efficient and bigger-scale in their activities. SPONTANEOUS answers.

  15. POSITIONS, volunteers are involved in Base: N=42  KEY CONCLUSIONS: • Project supervision and various office jobs are key positions volunteers are involved in. SPONTANEOUS answers.

  16. HOW SI PREPARES to involve volunteers? Base: N=42  KEY CONCLUSIONS: • Internal trainings and conversations are clearly main way to involve volunteers. SPONTANEOUS answers.

  17. VOLUNTEERS COORDINATION in SI Base: N=42 Base: Those having assigned person & answering (N=37) ASSIGNED PERSON TO COORDINATE (MANAGE) VOLUNTEERS? WHAT IS HIS/HER POSITION?  KEY CONCLUSIONS: • 90% of SI have assigned person to coordinate volunteers.

  18. Is there an ASSIGNED PERSON TO MENTOR* volunteers? Base: N=42  KEY CONCLUSIONS: • 83% of SIs have assigned person to mentor volunteers.

  19. VOLUNTEERS TRAINING in SI Base: N=39 OFFERING SPECIFIC TRAINING FOR VOLUNTEERS Base: Those offering training (N=30) WHAT IS THE MAIN TOPICS OF THE TRAINING? WHAT IS THE LENGTH OF THE TRAINING? Average 5hours  KEY CONCLUSIONS: • 82% SIs offer training for volunteers that on average last 5h. • Most often training refer to general introduction to SI, way of coping with beneficiaries and voluntary ABC. 

  20. Type of RELATIONSHIP between employees and volunteers Base: N=42 SPONTANEOUS answers.

  21. HOW MEASURED IMPACT of volunteers on SI? Base: N=42  KEY CONCLUSIONS: • Hours of work is main measure unit but in terms of volunteers impact on SI, key are: SI growth, level of cost saving and pure effect of activity (work done in a period of time). SPONTANEOUS answers.

  22. HOW AND TO WHOM COMMUNICATED about impact of volunteers on SI? Base: N=42  KEY CONCLUSIONS: • Internet-based media and formal reports are two key ways of communication about impact of volunteers on SI. • SI communicate that impact to society as a whole + most often to volunteers, donators and those interested in co-operation. SPONTANEOUS answers. SPONTANEOUS answers. HOW? TO WHOM?

  23. MAIN CHALLENGES in working with volunteers Base: N=42  KEY CONCLUSIONS: • Recruitment, efficient workflow and people rotation are key challenges in working with volunteers. SPONTANEOUS answers.

  24. BENEFITS of working with volunteers Base: N=42  KEY CONCLUSIONS: • Volunteers seems to be a core / base of SI activities, enabling project completion and growth. • The next benefit is bringing new, fresh ideas and energy to organisation. SPONTANEOUS answers.

  25. Warsaw, Poland March 2017 Supported Puzzle Research; PRFP Consulting Sp. z o.o. ul. Okopowa 56/1, Warszawa CONTACT: roman.baszun@puzzleresearch.pl tel: 697992305

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