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Executive Summary. Financial Analysis External Analysis Internal Analysis Technology Human Capital Competitive Advantages Recommendations. Internal Analysis: Technology. Bar Coding Share info with in and across stores and to suppliers Electric Data Interchange (EDI)
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Executive Summary • Financial Analysis • External Analysis • Internal Analysis • Technology • Human Capital • Competitive Advantages • Recommendations
Internal Analysis: Technology • Bar Coding • Share info with in and across stores and to suppliers • Electric Data Interchange (EDI) • Forecasting, planning, replenishment, shipping • Retail Link • Required by suppliers – point of sale technology
Internal Analysis: Technology • Radio Frequency Identification (RFID) • Reduced shrinkage, inventory tracking, time saver • Online • Pushed boundaries • New products – music store, internet access
Internal Analysis: Human Capital • Criticisms • Low pay, heavy part time reliance • No unions • Bad evaluation procedures • Promote • Good working conditions
Competitive Advantage • Technology • Name • Fortune’s most admired company in 2003 • Philanthropic efforts • International mergers and acquisitions • Smart at entering potential markets • Captures the culture and adapts (mostly)
Recommendations • Keep Investing in Technology • Employee incentives • Don’t force culture too fast internationally