Lawson Learning Accelerator: The fastest way to get your users up to speed on your Lawson applications

1. Lawson Learning Accelerator:The fastest way to get your users up to speed on your Lawson applications Larry Marty – Sr. Global Market Manager June 8, 2007

2. Customers who are “Getting up to Speed”! • 23+ Clients to date • Both S3 & M3 Clients • Wide Market Focus • Global in Reach

3. Poor end-user adoption is the #1 reason for failed implementations.

4. The Problem that won’t go away… • Poor end-user adoption is the #1 reason for failed implementations. • 83% of companies did not institute a comprehensive training plan • 42% provided no end-user training beyond initial implementation Source: AMR Research, 2005 Source: Meta Group research, 2003

5. Insanity … “The definition of insanity is doing the same thing over and over and expecting different results.”Benjamin Franklin

6. Lawson End User Training with Learning Accelerator Conventional Application Training • Development time reduced up to 80%. • Delivery time reduced up to 70%. • Increased knowledge retention by supporting all learning styles. • Achieve measurable results. • Maintenance time reduced up to 65%. • Very labor intensive and expensive. • Users forget what they were taught. • Training is the same for all users. • How do you train new employees? • 50% of staff will change/turnover in 2 years.

7. Lawson Learning Accelerator • Creates simulations of real activity to get users trained on Lawson applications fast • Works across all software applications • Doesn’t matter what version of Lawson you are running • Produces simple outputs that you can use and store • Doesn’t require specialized skills and programming • Can be used outside of Lawson Applications • Supports Multi-lingual environments

8. M3 Ski Bygg Swedish

9. Learning Outputs - Prior to Learning Accelerator Input Multiple Authoring Sessions – Multiple Tools Specialized Skills Publishing Tools Simulation Tools Assessment Tools Content Repository Multiple Content Repositories Printed Outputs Simulation Outputs Test Outputs Content outputs are separate, inconsistent and difficult to maintain.

10. Learning Accelerator Outputs Input Single Authoring Session Simulations developed on the tool can be created by the user in any language. The tool itself is written in English for our super users – standard Lawson protocol Content Repository Output Read Me Show Me Try Me Test Me Guide Me A Blended Learning Approach with repeated practice drives to proficiency!

11. Types of Learning Accelerator Engagements • Training Only – 5 – 10 Day Jump Start On-site Workshop to begin with Strategy and Design, Developer Training and Prototype of your environment. • Full Service Engagement – Lawson provides all resources to project manager, design and create customized Learning Accelerator content • Combination Service Engagement – Lawson provides a portion of the necessary services (i.e. project management and design) and customer provides the rest (i.e. develops simulations).

12. Lawson Learning Accelerator Simply Smarter

13. Questions? Contact Information: Larry Marty Lise Martin Sr. Global Market Manager Learning Accelerator Services Manager 651-767-6352 630-351-3006 Larry.Marty@lawson.com Lise.Martin@.lawson.com