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Strengthening a Quality Culture in Europe’s Universities

Strengthening a Quality Culture in Europe’s Universities. Robin Middlehurst, University of Surrey, UK. Agenda. Relevance of this theme to the European Higher Education Area & beyond Key references and projects: EUA and others Topical debates Policy & action points. Relevance.

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Strengthening a Quality Culture in Europe’s Universities

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  1. Strengthening a Quality Culture in Europe’s Universities Robin Middlehurst, University of Surrey, UK

  2. Agenda • Relevance of this theme to the European Higher Education Area & beyond • Key references and projects: EUA and others • Topical debates • Policy & action points

  3. Relevance... “Quality is the basic underlying condition for trust, relevance, mobility, compatability and attractiveness of the European Higher Education Area” (Prague Communique)

  4. Relevance... • Essential for autonomy, identity and positioning of institutions • Essential to collaboration or competition • Essential to learning experience for students, working environment for staff and sustainability of research • Essential for accountability to all stakeholders

  5. Relevance…. • Important for the general goals of the Bologna process: increased transparency & attractiveness (coherent, compatible, competitive) • Useful for mutual learning and building common understandings across HEIs • Important for development of European Knowledge & Learning Society • Important for TNE & international QA

  6. A Quality Culture is…. • A place of vibrant intellectual and educational attainment - with a strong reputation • A way of working where everyone strives to improve, develop and extend the intellectual and educational life of the university • An institution that knows and challenges itself and is open and responsive to change • Developed and supported by effective leadership, management and governance

  7. EUA Quality Culture Project • Origins in EUA action plan 2001-3 • Aim to embed systematic, coherent quality culture in HEIs • Supported by EC & Socrates Programme + extra funding • Working method: mutual learning • 29 countries, 40 universities

  8. EUA Quality Culture Project • Six Networks: Research management, teaching & learning, student support services, implementing Bologna reforms, collaborative arrangements, communication flow and decision-making structures • Each HEI: SWOT analysis & action plan • Network meetings: principles, goals & structures needed • Reports being written: findings & issues • Next steps: publication autumn 2003 + Phase II

  9. Related projects • Institutional Evaluation Programme • The Management Seminar • ENQA projects • UNESCO

  10. Topical Debates • Diversity of current QA systems • Variety of European interest groups • Link to professional training and mobility • Links between QA, recognition of qualifications, ECTS • Wider international scene: UNESCO, GATS, US accreditation • Wider competition + collaboration

  11. Policy & Action points • Concrete proposals for universities to develop & monitor quality internally • Concrete actions to promote transparency, recognition, quality & the Bologna process • Clarify responsibilities of actors and stakeholders • Report back...

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