Open Research - collaboration and partnership to create new opportunities

1. Open Research - collaboration and partnership to create new opportunities Knowledge Management, Big and Little Data Ian Fry Fry Systems Pty Ltd

2. What is Knowledge Management? • No set definition • D-I-K-W • Data • Information • Knowledge • Wisdom • Management, Facilitation, Sharing

3. The Knowledge Spiral Nonaka – 1995 Nonaka - 2009 – “Knowledge BASED Management

4. What is Knowledge Management? • The movement of practical knowledge between people – after Nonaka practical movement people

5. What does KM Cover ? • Collaboration for Knowledge Sharing – All conversations, all Social Media • Knowledge Retention – Lessons Learned, Peer Assist, Organisational Development • All Information Systems • All Librarian activities • All training and teaching

6. What does Adelaide KM Cover ? • On-line knowledge transfer and the social regime which surrounded it in Education, including student-student learning. • How can KM Improve Actions in an Organization? • KM Tips for building The Profile and Reputation of Your Team • Successful Inter-firm Collaborations • Dealing with Complexity • The Relationship between Time and Knowledge • Creating a Knowledge Company • KM and Sustainability • KM in Supply Chain Management • Self Actualising, Motivation and Leadership • Ken Wilbur Integral Thinking Model

7. “Trades Map” – Patrick Lambe, Singapore Content People Archivist Editor Curator Cognitive Psychologist Instructional Designer Records Manager Librarian Taxonomist Elearning Manager Indexer Information Architect HR Manager Media Asset Manager Content Manager Secretary Intranet Manager Organisational Development Manager Information Manager Knowledge Manager Digital Preservation Specialist Corporate Communications Mgr HCI Specialist Usability Engineer Database Manager Knowledge Architect Chief Information Officer Ontologist Information Officer Business Manager Researcher Project Manager Analyst Software Developer Business Analyst Systems Analyst Compliance Officers Knowledge Engineer Technology IT Manager Web Developer Business

8. Open Data, Big Data, External and Explicit Structured Data Size • Yahoo CRM Cube (24Tb) • Library data – The U.S. Library of Congress Web Capture team claims that "As of April 2011, the Library has collected about 235 terabytes of data" and that it adds about 5 terabytes per month.[1] • Online databases – Ancestry.com claims approximately 600 TB of genealogical data with the inclusion of US Census data from 1790 to 1930.[2] • Encyclopedia – Wikipedia's January 2010 raw data uses a 5.87 terabyte dump.[9] • Climate science – In 2010, Germany's Climate Research Centre (DKRZ) was generating 10,000 TB of data per year • The first 20 years worth of observations by the Hubble Space Telescope has amassed more than 45 terabytes of data.[11] Variation in Schema - Industry Codes (ANZIC etc) - The Package problem, Changes Variation in Definition • 01/04/2012 • BOM Windspeed on Land :Knts to Kmh

9. Open Data, Big Data, External and Explicit UnStructuredKnowledge • Reading the “Interwebs” • Twitter has its own problems • The Semantic Web is one approach . RDF format (Tim Berners-Lee) {Mike | Hosts | Meeting} • Babelfish for the web.

10. Linked Open Cloud http://richard.cyganiak.de/2007/10/lod/

11. Other Approaches • Sentiment Analysis/Voice of Customer • Semantic Inference – Syntax based equivalents • “Covers motors up to 15yo” • “Excludes motors over 15yo” • Autoresponders for Twitter, Help Desk • Replace Order Entry Application with a robot which uses Emails in and out to negotiate.

12. What is the role of Metadata? • Taxonomy • “Clarify Control and Operations Point” • “Electronic solution to be considered” • “Careful selection of roles for Team personnel” • Tag=Review of Training, Skills or Knowledge • We can do better – Enterprise Search/ Autotagging

13. Back off the power, Henry ! • “The movement of practical knowledge between people” • Possible Outcomes • Default tag with SME override, • Advise SME, • Dialogue Training – 2 –way • That is the KM Solution • Without some form of Metadata, Can you direct new incoming external open big knowledge to those who need to know?

14. Knowledge ContextThe Challenge of our Age • GRI Project – ARC Research • Melbourne based. Microsoft/Fuji Xerox support • To use semantic processing to supplement / replace quantitative survey with text • To analyse and define “Materiality”

15. Knowledge Context • GRI Conversation (SA Water Treatment Plants) Context determines Information out of Data

16. Research Project • Sharing Knowledge means you need to capture context so that you share Understanding. • What is the practical Metadata for context? • Approximate AUS/USD rate tomorrow? • Anni 1.05 • Mike 1.06 • Actual 1.055 Little Data Yesterday Today

17. Research Project • The Cat Sat on the Mat • White Men can’t Jump • Arvo is the Finnish High Jump Champion with a jump of 2.9m • Negation of which statement? • Regime for a possible new context

18. Research Project • Truth /Validity/Trust indicator as Metadata • What is Truth? AUS/USD rate tomorrow? • Anni 1.05 • Mike 1.06 • Actual 1.055 • Rules of evidence / Last Validated or Confirmed/By whom • Is all our current Knowledge proven? • How do we validate Open Big Knowledge for our own use ? • What practical Knowledge Metadata contributes to safe re-use. • Apply KM to hierarchy of contexts, taxonomy schema • Any collaborators? • Any sponsors?

19. Summary • Intro to KM • Intro to Big Data, particularly Unstructured • Intro to Natural Language Processing, KM • Little Data, Knowledge Context • Research Project around Metadata for that.

20. Contacts • ian@frysystems.com.au • www.frysystems.com.au/km - Adelaide KM web site • Adelaide KM – LinkedIn Group