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AB1296 Stakeholder Meeting. November 20, 2013. Agenda. CalHEERS Release Schedule Continuing Website Improvements Identity Proofing. CalHEERS Release Schedule . Continuing WebSite Improvements. Improve navigation to orient and guide consumers into the application.
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AB1296 Stakeholder Meeting November 20, 2013
Agenda • CalHEERS Release Schedule • Continuing Website Improvements • Identity Proofing
Continuing WebSite Improvements • Improve navigation to orient and guide consumers into the application. • Revise wording of the Apply for Benefits page to encourage consumers to apply for subsidies. • Add clarifying language and tools (FAQs, fact sheets, worksheets) throughout the CalHEERS. • Improve quality of Spanish site. • Integrate and align online and paper tools to eliminate redundancies.
Background – Identity Proofing • Federal policy requires that individuals applying for health coverage through Covered California provide assurance that they are in fact who they say they are. • Covered California has developed an approach for modifications to existing procedures and system processes to integrate the federally-required Remote Identity Proofing service and processes as required.