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Support staff workplace responsibilities. Scenario 6 - Chris. Kevin – manager of an employment service. Chris - new supported employee. Barry – friend of Kevin and father of Chris. Kerry – Barry’s wife. Sally – office staff. Focus questions.
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Support staff workplaceresponsibilities Scenario 6 - Chris
Kevin – manager of an employment service Chris - new supported employee Barry – friend of Kevin and father of Chris Kerry – Barry’s wife Sally – office staff
Focus questions • What do you think is the purpose of Barry’s calls? • Is it appropriate for Barry to seek feedback about Chris in this work context? • What are your thoughts on Kevin’s behaviour? Is there anything he could have done better?
Focus questions • What do you think Kevin will do next? • What are the key issues here? • What are the things that make this situation complex? • Have you faced this situation or a similar one? What did you do? • Which Disability Services Standards does this scenario relate to?
Focus questions • What are your organisation’s policies and procedures in relation to this kind of scenario? • Are there policies and procedures in your organisation that you need to revise or update as a result of examining this scenario? • Are there legal or other issues that relate to this scenario? What are they? Is there any legislation you should be aware of that relates to this scenario?
Exploring the issues • What rights do Chris, Kevin, Barry, Kerry and Sally have? • What are their responsibilities? • Suppose Chris came to work the day after payday and gave everyone an instant lottery ticket. Later in the week she has no money to buy her lunch. How would you respond as her supervisor?
Debrief questions • How did you feel about us discussing this topic? • What did you learn? • How will you apply what you have learned?