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NON VERBAL ASPECTS OF COMMUNICATION. INTRODUCTION. Non verbal communication means all commu nication that occurs without words . Definition:- ‘All communication that involves neither written nor spoken words but occurs without use of words are termed as non-verbal communication.’.
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INTRODUCTION Non verbal communication means all commu nication that occurs without words. Definition:- ‘All communication that involves neither written nor spoken words but occurs without use of words are termed as non-verbal communication.’
Why Non-Verbal Communication is Important? Although non verbal communication is often unplanned, it has more impact than communication. • Reliability • Efficient
RELATIONSHIP BETWEEN VERBAL AND NON-VERBAL COMMUNICATION • The substitution relationship • The complementing relationship • The conflict relationship • The accenting relationship
FUNCTION OF NON-VERBAL COMMUNICATION • To provide information. • To regulate the flow of conversation. • Toqualify,complement,contradict or expand verbal message. • To facilitate specific tasks.
TYPES OF NON-VERBAL COMMUNICATION KINESICS OR BODY LANGUAGE PROXEMICS OR SPACE LANGUAGE AND TIME LANGUAGE PARA LANGUAGE
KINESICS OR BODY LANGUAGE MEANING:- Kinesics is a study of body movement and gesture. NATURE OF BODY LANGUAGE:- • Acquired with no formal training • Controlled by social Norms
TYPES OF BODY LANGUAGE • GESTURES • EYE CONTACT • POSTURES SILENCE • FACIAL EXPRESSION • BODILY CONTACT APPEARANCE
SIGNIFICANCE OF BODY LANGUAGE • Reveals the working of emotions . • Reveals the Status. • Replaces Verbal communication. • Sustain Verbal Conversation. • Reveals A Person's Attitudes and Traits • Reveals the Truth • Practical Application • Proxemics or Space Language, Time language
PROXEMICS ‘The study of spatial factors between the senders and receiver of the message is called proxemics’
SPACE LANGUAGE Meaning:- space language is concerned in the same way as individuals space themselves in the terms of physical distance. Ways of communicating space language:-
TYPES OF SPACES 18 Inches 18 4 feet to inches 12 feet to 4 feet above 12 feet INTIMATE PERSONAL SOCIAL PUBLIC
PARA LANGUAGE PARA MEANS LIKE LANGUAGE MEANS MODE OF COMMUNICATION PARA LANGUAGE MEANS LIKE LANGUAGE
VOICE AND SOUND CHARACTERISTICS OF GOOD VOICE:- VOLUME TEMPO INTONATION PITCH
USE OF VOICE • Lack of Pitch Variation • Lack of Variation in speaking speed • Lack of vocal emphasis • Unpleasant Quality