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I ntroduction

I ntroduction. Topic: i -talent Session Leaders: Laura² Laura Freeman – VP, HR, OD and Training Laura Kreager – Mgr, Organization Development This session is intended to focus on YOU, the associate.

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I ntroduction

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  1. Introduction • Topic: i-talent • Session Leaders: Laura² • Laura Freeman – VP, HR, OD and Training • Laura Kreager – Mgr, Organization Development This session is intended to focus on YOU, the associate. You are the talent of the organization. What can you do to enhance your own development and impact on the organization? Let’s find out!

  2. i-assess • Let’s take a look at your current talent profile • Complete personal assessment on Page 1-3 of your booklet • No right or wrong answers • Simply a way to begin charting a path for development opportunities

  3. i-assess • Table Discussion: • Mark the top 2 or 3 competencies most critical to your role today • If you wanted to do something different with your career, mark the top 2 or 3 competencies most critical for that role • Any similarities to your current role? • Do you need additional competencies to complete a different role (either lateral or vertical move)? Why? • ServiceMaster Competency Model – updated to reflect the changes of the business / as the organization moves, so must the competencies required to be successful • Take Away: • With your manager, talk about your self-perceived strengths and development opportunities. • Does your manager’s perception align with yours? • Use this tool as a way to jumpstart your development conversation

  4. i-develop Opportunities for Development with ServiceMaster: Got Talent? Toolkit Mentor Program Development Assessments Development is an integral part of both reaching your professional aspirations as well as fulfilling your responsibilities on the job

  5. i-develop Source: Deloitte Development LLC, 2011 From Ladder to Lattice As the world of work has evolved, so too has the understanding of what makes up a career path. Rather than characterizing career paths as a ladder, the focus is centered around a lattice structure, to engage and grow talent.

  6. i-champion Talent development is the responsibility of both the associate and the manager. • Take charge of your development • Chart a path for your career development *Remember the Corporate Lattice* • Remain future focused: Create development plans that focus on where you want to be in 3-5 years • Seek a mentor, either within or outside of your current work area, to use as a key resource in furthering your development • Be honest with yourself and your manager - Manage expectations • Be the change you wish to see and work to make that change happen! • Acknowledge the importance of developing your people • Provide support to associates to increase engagement for their own development • Assist in developing Individual Development Plans (IDPs) for each associate • Communicate opportunities • Advocate for your associates • Guide associates to specific courses and learning paths; Provide tools to promote growth and engagement

  7. i-time Think about all of the tasks and responsibilities you have in a typical week and place each into one section of the quadrant. The Pareto Principle: 20% of the things we do cause 80% of the effect. In other words, usually one thing in five is critical. So critical, in fact, that it produces 80% of the results. “Time – unless it is managed, nothing else can be managed.” Peter Drucker

  8. Back-Up

  9. Miscellaneous True / False Development opportunities within ServiceMaster are only available to associates at a certain level in the organization. True / False ServiceMaster University is an online learning management tool open to all associates for continual learning. True / False Organizations where Talent Development and managing talent are essential post earnings 15% higher than peer organizations who do not. True / False I should plan for immediate career opportunities rather than trying to plan for the future. True / False When it comes to my development, I am my own, biggest supporter.

  10. Miscellaneous True / False Development opportunities within ServiceMaster are only available to associates at a certain level in the organization. Development opportunities are available to all levels of associates across the organization through ServiceMaster University. True / False ServiceMaster University is an online learning management tool open to all associates for continual learning. True / False Organizations where Talent Development and managing talent are essential post earnings 15% higher than peer organizations who do not. True / False I should plan for immediate career opportunities rather than trying to plan for the future. By also planning for the future, you establish a clearer vision and direction to achieving your goals. True / False When it comes to my own development, I am my own, biggest supporter.

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