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Project Sun. Interim Critique. Overview. Team and client introduction Project description Target Users Focus Contextual Inquiries Design Ideas Lessons Learned. Our Team. Aditya Chand Design Lead. Chirag Nangia Document & Web Lead. Jake Pierson Behavioral Lead. Aditya Chand
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Project Sun Interim Critique
Overview • Team and client introduction • Project description • Target Users • Focus • Contextual Inquiries • Design Ideas • Lessons Learned Sun Project: Interim Critique
Our Team AdityaChand Design Lead ChiragNangia Document & Web Lead JakePierson Behavioral Lead AdityaChand Design Lead ChiragNangia Document & Web Lead JakePierson Behavioral Lead JessicaSmith Project Manager/ Client Liaison BradenKowitz Technical Lead JessicaSmith Project Manager/ Client Liaison BradenKowitz Technical Lead Sun Project: Interim Critique
Our Client • Sun Microsystems • Frank Ludolph • UI expert • Project Looking Glass lead • Hideya Kawahara • Project Looking Glass visionary Sun Project: Interim Critique
Our Project • File system to help with organization • Animation and 3D perception cues • Non-immersive desktop environment • Support searching, and recognition over recall • For new 3D apps and existing 2D apps • Standard I/O hardware Sun Project: Interim Critique
The User Problem • Our client suggested “everyone” • That meant EVERYONE • Way too broad • Needed user group to set focus • Distinct • Marketable • Data rich Sun Project: Interim Critique
The User Solution Business/Office Users • Making personas • to communicate to our client • Discussing them with client Sun Project: Interim Critique
The Focus Problem • "File system" focus was too broad • Affinity diagram had several major sections • Combining two different fields of study • file system • 3D Sun Project: Interim Critique
The Focus Solution • Brainstorm possible focus questions • Get ideas from literature review • Look for patterns in early CIs Sun Project: Interim Critique
Lessons Learned • Use your judgment to make sure the scope is manageable • Modify CI method as needed • Retro account • Art walkthrough Sun Project: Interim Critique
CI overview • Lack of IRB cert restricted us to campus users • Needed users who organize different file types • 2 designers • 2 Newspaper production staff • 1 general office worker (student records) Sun Project: Interim Critique
Design CIs • Client suggested we look at designers • Observed students designers • Got more retrospective account then context • File management in design work is illusive • What we learned: • Preview breakdown • Shared space organization issues • One window for music – one for files • Versioning is tough Sun Project: Interim Critique
Newspaper CIs • Expected lots of file management • Had an excellent system of doc management • Again, more retrospective account then context • What we learned: • Preview breakdown (again) • Shared space organization issues (again) • Versioning is easy if system is in place • If not, file naming used for versioning and other things Sun Project: Interim Critique
Office Worker CI • Physical file management • Very rigid and organized work flow and sequences • Experts and novices at work • What we learned: • No preview problems • No shared space organization issues • Info organized by physical location and label • search is not an issue Sun Project: Interim Critique
CI summary • Physical world vs. Computer files • Differences reveal a lot • How to look at people using 3D? • Gaming and 3D design? No! • Different focus for different CI subjects • what do we want to learn about this person’s work • Get the most out of a CI Sun Project: Interim Critique
Design • We integrated this into regular meetings • Helps to keep ides flowing while gathering data • Discuss during regular talks with client • Literature review also drives ideas • See what others have done to solve problems • Competitive analysis Sun Project: Interim Critique
Design problems • Organization takes a lot of cognitive load • How can we reduce this? • Versioning is not built into file manager • How can we design this in? • Meta-data is not normally used • Exception is search • How can we display this data? • How can we collect it? Sun Project: Interim Critique
Design ideas • How to display meta-data • Use animation • size adds weight and deformation to file when dragging • 3rd dimension • to display data attributes like time and relevance • Other visual queues • Files that are not opened for a while gather dust • Old files yellow • Frequently used files show wear Sun Project: Interim Critique