Prepared for the staff of Hong Kong University Libraries 3 February 2010 Karen Calhoun

1. Trends in North American Technical Services, 2005-2010 Prepared for the staff of Hong Kong University Libraries 3 February 2010 Karen Calhoun Librarian trading card by rosefirerising, http://www.flickr.com/photos/rosefirerising/2233265748/

2. How Much Stress is Too Much? Karen Calhoun

3. Karen Calhoun The Future’s So Bright … I Gotta Wear Shades--Song by Timbuk3, sunglasses by Jackie Chan

4. Karen Calhoun 2003 http://www.library.cornell.edu/MAS/MAS2010%20Final%20Report.pdf “The research project (dubbed MAS 2010) has shown that the Library is feeling the demands of a changing University … [A] seemingly unquenchable thirst for online information resources has become apparent. At the same time, the popularity of the physical Library endures as the nature of its use is changing.”

5. Karen Calhoun 2005 University of Minnesota Libraries “While significant progress has been made in digital library content and tools to enhance retrieval of content, far less attention has been paid to aiding the scholar’s research processes.”—p. 56 “Moving from a collection-centered model to an engagement-centered one .” http://conservancy.umn.edu/handle/5540

6. Karen Calhoun User- centered design http://www2.lib.umn.edu/about/mellon/UMN_Multi-dimensional_Framework_Final_Report.pdf p. 47.

7. Karen Calhoun Reports on Technical Services in N. America, 2005-2009 • Rethinking how we provide bibliographic services for the University of California final report - December 2005. • Calhoun, Karen. 2006. The changing nature of the catalogue and its integration with other discovery tools. • Byrd, Jackie, et al. 2006. A white paper on the future of cataloguing at Indiana University. • Library of Congress. 2008. On the record report of the Library of Congress Working Group on the Future of Bibliographic Control. • Fischer, Ruth, and Rick Lugg. 2009. Library of Congress study of the North American MARC records marketplace. • Library of Congress, Regina Romano Reynolds, and Bruce Knarr. 2009. On the record report: Recommendations the Library of Congress should pursue over the next four years report to the associate librarian for library services.

8. Karen Calhoun My Report to the Library of Congress 2006 March 17 2006 http://www.loc.gov/catdir/calhoun-report-final.pdf

9. Karen Calhoun http://www.loc.gov/catdir/calhoun-report-final.pdf, p. 16

10. Karen Calhoun A 2010 Status Report on the Blueprint • User-centered design • Metadata interoperability • Technical services workflow redesign

11. Karen Calhoun 2010 Progress on the Blueprint? -1-

12. Karen Calhoun 2010 Progress on the Blueprint? -2-

13. Karen Calhoun 2010 Progress on the Blueprint? -3-

14. Karen Calhoun Rethinking the Catalogue in Light of a Changed World • Users expect more of libraries and catalogues • User preferences have changed • Collections have changed • The library service model is changing • The catalogue is changing • Cataloguers are changing WHO? WHAT? HOW? WHERE?

15. The Library Service Model: The Way We Worked A library-centered design Books Journals Newspapers Gov docs Maps Scores AV Dissertations Library catalogues Special collections Manuscripts Papers Univ records Archives Journal articles Conference proceedings Etc. Abstracting & Indexing services Karen Calhoun

16. An Early Earthquake: Where Do You Begin an Online Search for Information on a Topic? (2005) College Students’ Perceptions of Libraries and Information Resources: a Report to the OCLC Membership: http://www.oclc.org/reports/perceptionscollege.htm

17. Median Circulation and Reference Transactions in ARL Libraries 1991-2008, With Five Year Forecast “65% of information requests originate off-campus” --Discoverability report, p. 4 Data source: ARL Statistics 2007-2008 http://www.arl.org/bm~doc/arlstat08.pdf

18. Scholarly Communications and the Journal Literature • For large research libraries, the transition from print to e-only journals is progressing quickly - ARL report “The E-only Tipping Point for Journals” • Increasingly automated and/or distributed metadata production, aggregation, distribution, management, and discovery methods for journal articles

19. Percentage Change in Median Resources Per Student at ARL Libraries, 2000-2008(Compared to 2000) Change in Staff, Volumes Added, Monographs Purchased Per Student Data source: ARL Statistics 2007-2008 http://www.arl.org/bm~doc/arlstat08.pdf Change in E-Serials Expenditures Per Student

20. Karen Calhoun Geocentric/ Aristotelian view: The local catalogue is the sun Heliocentric/ Copernican view: The local catalogue is a planet

21. Key findings: • End users bring their expectations from popular Web sites to online catalogs • The end user’s delivery experience is as important, if not more important than the discovery experience • Most important for analog materials: summaries, tables of contents, etc. • Most important for e- content: linking to the content itself http://www.oclc.org/reports/onlinecatalogs/default.htm

22. Karen Calhoun Users discover resources outside library systems. Users expect discovery and delivery to coincide. Usage of mobile devices is increasing. Discovery increasingly happens through recommending. Users increasingly rely on nontraditional information objects. http://conservancy.umn.edu/handle/48258

23. Increasing Discoverability Through Data Synchronization and Syndication The European Library (TEL) Data synch WorldCat & WorldCat Partners… Le Catalogue Collectif de France (CCFr) Other partners

24. Karen Calhoun USING THE ‘FIND IN A LIBRARY’ LINK

25. Karen Calhoun Collections Are Changing • Print to electronic • Digitized materials and digitization services • Open access repositories • Storage facilities • Cooperative collection development and management

26. Karen Calhoun Digitization: Pacific Rim Library

27. Rising Interest in Digital Collections on the BnF and LC Web Sites Where do people go on bnf.fr and loc.gov? BnF: Expositions: 30% Catalogue: 26% Gallica: 26% LC: American Memory: 41% Catalog: 17% Legislative information (THOMAS): 6% Source: Alexa.com, 15 Nov 2009

28. Karen Calhoun Repositories

29. Open Access Repositories Gaining Visibility and Impact 2008-2009 Traffic Compared: *Social Science Research Network *arXiv.org *Research Papers in Economics *British Library (bl.uk) Sources: Alexa.com 15 Nov 2009 and the Cybermetrics Lab’s ranking of top Repositories (disciplinary and institutional) at http://repositories.webometrics.info/about.html

30. Karen Calhoun Technical Services at the Crossroads Alice: 'Would you tell me, please, which way I ought to go from here?‘ 'That depends a good deal on where you want to get to,' said the Cat.

31. Karen Calhoun Being a Librarian: The Case of Horace Kephart “Librarianship offers a better field for mental gymnastics than any other profession. I am cataloguing the four thousand and tenth of an interminable series of French plays, when a herd of students comes prancing into the library.” Horace Kephart

32. Karen Calhoun Being a 21st Century Librarian • Starting points: • Technology-driven research, teaching and learning • Disintermediation (decrease in guided access to content) • Global “infosphere” • Accelerating shift in information seekers’ preferences for Web-based information and multimedia formats Source: Calhoun, K. 2007. "Being a librarian: metadata and metadata specialists in the twenty-first century". LIBRARY HI TECH. 25 (2): 174-187. Preprint: http://dspace.library.cornell.edu/handle/1813/2231

33. Meets same needs with wider variety of methods Metadata for information objects and collections of all types Next generation systems and services Focus on metadata re-use and interoperability Make collections more visible and easier to use Karen Calhoun “New Age” Cataloguing By Angela Ben de Cosanostra http://flickr.com/photos/amcclen/281983490/

34. Opportunities • Metadata recycling and reuse • Workflow analysis and • process redesign Karen Calhoun

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37. Karen Calhoun Thank You …Wishing You Good Fortune in the New Year! By: EmmaJG http://www.flickr.com/photos/emmajg/3199018426/