Checklist Required for OpenText Health Guide (part-1)

1. Checklist Required for OpenText Health Guide (part Checklist Required for OpenText Health Guide (part- -1 1) ) Whether you’re planning to implement a new OpenText™ project, upgrade your system, or just maintain an existing system, it’s a good idea to perform an annual OpenText™ health check. The OpenText™ Health Check is typically a 3–5-day event where experienced technical experts review your company’s OpenText™ systems, chat with IT management, product owners, and IT support staff, and present in the form of reports and Q&A sessions their discovery. OpenText Health Check Guide OpenText Health Check Guide This OpenText™ Health Check guide will explain typical activities associated with OpenText™ Health Check, as well as typical findings, giving readers an idea of what to review in their environment. Feel free to contact us directly to learn more about Bentech’s OpenText™ Health Check service. Bentech Bentech can help you upgrade your OpenText Exstream, StreamServe, can help you upgrade your OpenText Exstream, StreamServe, Document Presentment, Extended ECM for Content Suite, Content Server, Document Presentment, Extended ECM for Content Suite, Content Server, Archive Server, and many more OpenText products. Archive Server, and many more OpenText products. OpenText OpenText™ ™ syste system discovery m discovery System discovery starts with reviewing business scenarios and discussing current and future use cases and expected system growth. During this phase, Bentech will evaluate the OpenText™ functionality in use and any system integration to support the use case.

2. OpenText OpenText™ ™ Technical Review Technical Review Once system discovery was complete, the team moved on to a detailed technical review of the OpenText™ installation, covering basic product architecture, installation, and configuration. The Health Check environment review activity investigates each OpenText™ environment, including backup and recovery, noting the overall system architecture of each environment. Once the environment has been identified, we analyze server, storage, and database usage and performance. The technical review step can be quick when architectural information and metrics for the environment are readily available. OpenText OpenText™ ™ Performance Evaluation Performance Evaluation This step is closely related to the technical review and provides an overview of the overall performance of the OpenText™ application and communication of best practices and cost-benefit analysis. Typically, customers purchase excess capacity as an initial purchase, but these resources are quickly depleted over

3. time as the system is deployed and scaled. Streamlined options are shared with our clients. We’ll do a size analysis based on usage requirements, content size, and platform (hardware, operating system, database, etc.). Based on the results of the sizing analysis, we will recommend infrastructure changes such as increasing memory, and CPU or distributing certain OpenText™ components on different or additional servers (virtual or physical). We recommend at least requesting an upgrade assessment health check and consulting service to ensure that your OpenText™ environment is ready for an upgrade and that you have someone to turn to for helpful advice and guidance. As always, please be sure to reach out if you have any further questions. We look forward to hearing from you hearing from you! About Bentech About Bentech Bentech Bentech is an authorized OpenText service partner, helping global customers leverage their investment in OpenText solutions and optimize their business processes. Our main areas of focus are Customer Communication Management (CCM) and Enterprise Content Management (ECM), especially SAP. For more information, visit our OpenText Professional Services page.