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Successful CIS Staff Recruitment and Training

Learn the crucial elements of recruiting and training qualified staff for your CIS service. Identify qualifications and skills that add value to your team and involve information specialists in the recruiting process. Provide high-quality training in medical and psychosocial topics, communication and counseling skills, policies and procedures, and use of resources.

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Successful CIS Staff Recruitment and Training

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  1. Key elements of a successful CIS: Recruiting and training of qualified staffUICC, ICISG, Washington 2006 Cora Honing, Director of Prevention and Patient Support, Dutch Cancer Society

  2. National Cancer Control Program Policy Dutch Cancer Society 75% of the cancer patients are familiar the with CIS of the DCS 50% of the cancer patients make use of the CIS 15% increase of cancer patients who are able to make choices on treatment Context and mission

  3. Aims of your service Target groups of your service Staff: volunteers or professionals Crucial elements in recruiting staff

  4. Identify qualifications/skills which can add value to your team Specify professional qualifications/skills Involve information specialists in the recruiting procedure Let candidates ‘experience your CIS’ Being succesful in recruiting staff

  5. To enable information specialists to offer a high quality service helping users with their questions and concerns Overall aim of your training program

  6. Initial training Continuing training Specific training Content of training: State of the art medical and psychosocial topics Communication skills Counseling skills Policies and procedures Use of resources Different types of staff training

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