Requesting Patient Transport

1. Requesting Patient Transport • Double Click icon to open patient transport Teletracking Application and log on with your VUNet ID & password • Step1. Click Patients tab • Step2. Search for patient • ie Type patient’s last name or room # • Step3. Click search • Step4. Click on the blue patient name box to select your patient. • After the initial request is placed, the view transport screen will display list of transports and status for that patient • An “add patient request” button will appear – click to open up the request patient transport screen. • Step5 Specify Origin & Destination – • Click on magnifying glass icon to search for origin or destination or select from recent or favorites • If searching Type location name • Click to check all locations -This prevents you from having to scroll down the list. • Click to Search & click to select unit/ bed • Step6. Specify mode of travel & isolation via dropdown lists • Step 7. Specify status - Pend for transport now or Appointment to specify date/ time • Step 8. Specify travel requirements – click to select items in available list and click right arrow to place in selected box. • Step9. Click Save- review request & click close. Step1. Step3. Step2. Step4 Step5 Step6 Step8 Step7 FYI…..The VCH OR and ED will continue to have their own transport staff . Continue to do Medipac transfers and discharges – there is not a connection between Teletracking and Medipac. Step9

2. Effective September 23 at 6 am VCHwill continue with your normal process of requesting BED CLEAN… Call: 6-8240 For STAT clean Call your AC!! Requestor Guide Effective September 23 at 6 am Instead of using HEO/ WIZ to request patient transport, a new application (Teletracking) will be used to enter request s for patient transport . This impacts both VUH & VCH. What if patient transport doesn’t come? Or If you have an emergency? Call : Transport: 615-818-4432 This number will be answered 24/7 Call the HELP Desk (34357) if you have ?s about how to use the system or logging in