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'Leading transformational change - is this the role of the DI?'. Why Trafalgar?. A) Destroy the French fleet and remove the threat of invasion B) Use up the old gunpowder before its sell-by date. The reasons why affect the ways we go about things. Benefits Management.
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'Leading transformational change - is this the role of the DI?'
Why Trafalgar? • A) Destroy the French fleet and remove the threat of invasion • B) Use up the old gunpowder before its sell-by date The reasons why affect the ways we go about things
Benefits Management • A process of organising and managing such that potential benefits are actually realised. Identify Quantify Prioritise Select Manage Business Benefits
Features, Outcomes, Benefits • Feature - my car is painted ‘Police Car’ white • Outcome - people move over for me on the motorway so I get home for 6 pm • Benefit - I get to watch The Simpsons on TV A benefit is a result that a stakeholder perceives to be of value.
Observations • Lack of radical change • Not invented here (or at least in the NHS) • SMART implies small - strategic objectives get de-scoped • BM to validate / justify existing plans • Inappropriate benefits • BDN helps rationalisation • The amount of activity required to deliver each benefit • The validity of projects mapped to strategic objectives • Re-defined objectives • Iteration works • Good benefits don’t appear from one workshop
Maintaining the tools • Small groups of local experts • Capable of doing but not capable of training others • Selling the concept within organisations was hard. • Seen as management school BS