CalWORKs Housing Support Program

1. CalWORKs Housing Support Program Presentation by San Francisco County: Anna Pineda-Martinezand Damon Martinez SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

2. SF CalWORKs HSP Agenda: • SF Facts and Figures • Program Summary • Design and Structure • Process Flow • Housing Benefits and Wrap-around Services • Program Guidelines • Program Development and Implementation • Challenges and Mitigation Strategies • Highlights and Summary SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

3. SF CW HSPSF Facts and Figures • 2nd most densely populated major city in the U.S (about 17,867 people per sq. mile per www.) • $4000.00, current median price for 2bdr • 8/2014: 212 families on wait list for shelter, and 239 were occupied beds in family shelters. • 340, point-in time documented number of homeless families in CalWORKs SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

4. SF CW HSP Housing First model that assist CalWORKs families in quickly obtaining permanent housing paired with JOBsNOW. Subsequently, wrap-around services are provided to foster housing retention and to address barriers that impact the recipients’ path towards self-sufficiency. • Model: Housing first paired with JOBsNOW and wrap-around services. • Population: current CalWORKs families, that meets the CDSS definition for homelessness • Targeted approach: staying at family shelters, on shelter wait-list, referrals from CBO and staff, family’s request, and CalWIN data SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

5. SF CW HSPProgram Summary • Conceptual Operating Structure (no particular order:) • CW Social Worker responsible for housing case management • Acquire a Housing Locator and Connector Services • Fiscal Support for payment issuances • Leverage existing HMIS system to serve as a central HSP database • Paired with JOBsNOW services • Reliance on other existing CW benefits and services as part of wrap around services SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

6. SF CW HSP Program Summary • Process Flow: • Referrals or client self-identification for HSP • Family Screening or Assessment Process for HSP • HSP Intake and determination of HSP Eligibility • Housing identification, matching and placement process, performed by contract provider • Housing Case Management that focuses on rental compliance and retention, and then coordination with JOBsNOw and wrap around services. • Closure, graduated out of subsidy or failed to regain CW eligibility. SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

7. SF CW HSPProgram Summary of HSP Benefits and Services • Housing Services: • Gradually decreasing rental subsidy that can start up to $2000.00. Goal is to decrease subsidy at every renewal while also increasing family’s income. • Court-order eviction assistance and costs associated to prevent eviction process • Move-in fees and any furniture deemed necessary to the family • Housing search and placement services • Housing barrier assessment and housing case management to foster housing retention • Legal services and credit repair • Other essential related costs may be covered on a case-by-case basis. • Landlord outreach and engagement-for those who self-identifies a unit upon entry to program • HSP Social Worker providing housing related case management to support housing compliance and retention • McKinney Vento connection (if appropriate) SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

8. SF CW HSPProgram Summary • Wrap Around Services: • JOBsNow-unsubsidized, subsidized, Public Sector training with SF County, Community Jobs; Individual training Internship Vocational English as a Second Language Immersion Program • CalWORKs benefits such as cash, food, and medical • Employment services that includes job preparation services, training, subsidized employment, and unsubsidized employment • Early Engagement: Robust Appraisal, Family Stabilization and/or SSI Case Management • Behavioral Health and Domestic Violence Services • Ancillary or supportive services not limited to child care and transportation • Money management classes • Free tax preparation • Social Work support-as needed, different from Housing case management SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

9. SF CW HSP Guidelines • Rental subsidy is up to $2000.00, and can cover up to 100% for the first 2 months. A 30% subsidy decrease starts on the 3rd month, per income. • Housing Plan is created and reviewed for progress every 3 months. • Income and rent amount are major factors of consideration. Existing barriers and issues are considered including its occurrence and length-if possible. • Associated move-in costs determined essential and one-time only can be covered. • Move-in furniture limited to bed, dresser and kitchen table, chair, and couch with a limit of no more than $350 per item. Used existing guidelines from another subsidy program ran by our housing and Homeless Division SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

10. SF CW HSPDevelopment and Implementation • CW HSP Social Work Specialist for case management • Housing Locator and Connector Services • Fiscal • Strong connection and partnership with JOBsNow • Connection to Eligibility, Employment Specialist, and Social Work staff • CalWIN and access to existing client data and information PENDING: Database and System (HMIS) SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

11. SF CW HSP Challenges and Mitigation Strategies SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

12. SF CW HSP Highlights JOBsNOW!Wage Subsidy Program provides work opportunities to low-income San Franciscans while offering employers a wage reimbursement for new hires.  • Un-Subsidized Jobs • Wage Subsidy (WS): Permanent jobs in private or non-profit business with an average wage of $16.00/hr. Wage Reimbursement for up to $5000 for employers. • Public Service Trainee (PST): City of SF Employment earning $12.98/hr, 32hrs/wk for 6 months • Individual Training Internship Program (ITIP): Paid Internship in a non-profit agency earning $11.03/hr 32hrs/week for 6 months • Community Jobs Program (CJP): Paid Internship earning $11.03/hr 25hrs/week + professional development classes • Vocational English as a Second Language Immersion Program (VIP): ESL Internship + Paid Work Experience at Level 3 or Level 4 earning $11.03/hr, 15-20 hrs/wk Note: wage amount not an accurate reflection of current wages due to recent increase SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

13. SF CW HSP Highlight JOBsNOW Program can connect you to a wide range of occupations SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15

14. SF CW HSP Summary • Next Steps • Continued active partnership with internal and external stakeholders and policy makers • Complete the HSP implementation phase • Continued Process Improvement of all HSP areas • Develop and complete the HMIS system for usage • Data collection for reporting and analysis • Q&A Thank You SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15