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Exam Emphasis. Other AA Issues (1) Affirmative Action (3) Affirmative Action Effectiveness (1) Ego Defenses to Discrimination (1) How Does Prejudice Affect People (1) Beyond Stereotyping to Collaboration (2) The Melting Pot Approach (1). How Does Prejudice Affect People?.
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Exam Emphasis Other AA Issues (1) Affirmative Action (3) Affirmative Action Effectiveness (1) Ego Defenses to Discrimination (1) How Does Prejudice Affect People (1) Beyond Stereotyping to Collaboration (2) The Melting Pot Approach (1)
How Does Prejudice Affect People? • Effects of Rejecting Others • Develop a more negative outlook on life - judgmental • You feel despised by others just as you despise them • Less time to enjoy life and be open to new experiences & diverse people • Effects of Being Rejected • Constantly receive messages you’re inferior • Develop ego defenses
Ego Defenses to Discrimination • Person who strikes outward • Obsessive concern, suspicion • Slyness, cunning • Clannishness • Prejudice against other groups • Aggression, rebellion • Competitiveness • Trying harder
Ego Defenses to Discrimination • Person who strikes inward • Self-dislike • Denial of own group • Withdrawal, passivity • In-group aggression • Symbolic status striving • Clowning • Sympathy with all victims
How Does Discrimination Affect Employees? • Recruitment practices • Are ads placed in minority publications for all positions? • Screening practices - good predictors of job success? • i.e. degrees, experience, required tests, clean arrest records & good credit • Terms & conditions of employment • Are all employees, regardless of sex or ethnicity earning approximately the same? • Tracking & job segregation • Do those in all jobs have the chance to train for advancement? • Are women & minorities clustered in less influential jobs?
How Does Discrimination Affect Employees? • Performance evaluation • Are decisions colored by stereotyped expectations • Promotion practices • Stereotyped views of women & minorities reinforce the glass ceiling • Glass ceiling barriers • Men to be comfortable among their own kind
How Does Discrimination Affect Employees? • Unequal treatment • Failure to recommend minorities for promotion • Expectation that minorities must work harder to compensate for deficiencies • Ignoring or denying discrimination is negligence, subject to lawsuit • Layoff, discharge and seniority practices
The Melting Pot Approach • Recognizing the Melting Pot Myth in a Company • Ignore or eliminate differences, ”they” should do it “our” way, “they” must learn how to fit in (become us) • How the Melting-Pot Myth Affects People of Color & Women • They feel that they must deny their culture to blend in • Major Problems with Melting-Pot Myth • Looking different excludes you, stifles innovation, avoids problem recognition
Equal Employment Opportunity • Employee must initiate complaint • Gives employees a direct way to deal with job discrimination – difficult to prove • Can receive money for damages – must prove malicious, illegal behavior that resulted in undue stress
Affirmative Action • Requires employers to take action to bring in under-represented groups of people into better jobs • Students, Government Contractors, Corporate Employees • AA principles • Discrimination is entrenched • Hiring Quotas Are Illegal • AA Never Dictates Lower Standards • AA Stigma Is Manageable • AA Is Not Reverse Discrimination
Affirmative Action Effectiveness • AA in the 70’s • Effective because of power to impose penalties • Boosted the careers & economic status of minorities & women • Business suffered no loss of productivity • AA undermined but retained in 80’s • Plan for diversity, against internal forces • Long-term goals of some HR planners • Hedge against changing government regulation • Companies acquired talented labor for a bargain
Other AA Issues • Major problem of AA • Generated major resentment & backlash • Problems Implementing AA • Poor HR Planning • Focus on hiring minorities that “fit in” • Weak, Infrequent Penalties • Bottom Line: AA is Still Essential • 95% of Top Managers are Euro-American Men • They are Paid 25% More at All Levels
Valuing Diversity Approach • Moving Beyond Tolerance to Appreciation of Diverse Persons • Recognize opportunity for innovation, networking, marketing savvy, and similar assets • Focus on changing attitudes through education • An Inclusive Multicultural Approach • More action oriented - find ways to shift the corporate culture to become more diverse, and multicultural • Provides a supportive, nurturing environment for all employees
Moving Beyond Stereotyping to Collaboration • Understand How Prejudice Effects Performance • Trust • Employee Motivation • Employee Productivity • Understand the Life Experience of DiverseEmployees • Typical life experiences • Typical internal barriers • Understand the Type of Contact that Heals Prejudice • Superficial Contact • True Acquaintance • Collaboration
Promoting Collaboration • Promote Tolerance • Be a Role Model • Value Empathy • Promote Trust & Goodwill • Encourage Collaboration • Work Toward Synthesis • Create Synergy
Implementing Collaborative Strategies • Get in Touch with Prejudiced Beliefs & Feelings • Open your Mind to Other Viewpoints & Listen • Support Equal Opportunity Measures • Express Respect & Appreciation • See Mutual Respect as Mutual Self-Interest • Open up to Intuition & Empathy • Build Trust • Pursue Multicultural & Diversity Education • Work with diverse People toward Common Goals