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Field Report System

Field Report System. Field Report System. It all starts with a call to you from a Customer of OURS !!!. Field Report System.

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Field Report System

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  1. Field Report System

  2. Field Report System It all starts with a call to you from a Customer of OURS!!!

  3. Field Report System The information you can collect from the customer when called can make the process simple, if you know the Diamond Sales Order number, the system will fill in most of the data for you.

  4. Field Report System BE PROFESSIONAL These reports may become public record in a court case because they are ‘discoverable’. If at all possible go to the jobs, the story is always bigger than the reality and the system is designed to be run from your Ipad.

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  6. Field Report System • Rep portal pic showing first page

  7. Field Report System • Rep portal pic showing first page

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  12. Field Report System If you do not know the Diamond Sales Order Number…..

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  18. Field Report System What happens if more information comes in and I need to edit the Field Report

  19. Field Report System • Rep portal pic showing home/view reports page

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  21. Field Report System • Rep portal pic showing home/view reports page

  22. Field Report System The samples are received and testing completed in the lab, pictures from lab uploaded, test summary completed.

  23. Field Report System When the QA Manager Clicks SAVE….

  24. Field Report System • Email notification page

  25. Field Report System Rep portal pic showing home/view reports page

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  31. Field Report System Rep portal pic showing home/view reports page

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  35. Field Report System Rep portal pic showing home/view reports page View Resolution allowed

  36. Field Report System The problem that is being worked on: you cannot see the Sales Managers Comments

  37. Field Report System Rep portal pic showing home/view reports page resolution not allowed

  38. Samples 60 days after the Lab Report is written the samples will be taken to the grinder unless: • We are notified who to ship them to • We are notified to save them WE do not want this again……

  39. Field Report System Future changes: • New summary page for each Field report to include: Dates of Status Changes, ability to search Archived Field Reports • Rep to ‘Close out’ the Field report • ‘No Sample’ button • Ability for anyone to ‘Edit’ at any time • Sample disposal/return reminder to Rep • Others?

  40. The other day I was in my back yard trying to launch a kite. I threw the kite up in the air, the wind would catch it for a few seconds, then it would come crashing back down to earth. I tried this a few more times with little or no success. All the while my wife is watching from the kitchen window, muttering to herself how men need to be told how to do everything. She opened the window and yelled to me, ”You need a piece of tail!” I turned with a confused look on my face and yelled back, ”Will you please make up your mind. Last night you told me to go fly a kite!”

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